Role Description We're looking for a Transaction Monitoring Specialist with strong analytical skills to detect fraud, assess risk, and ensure compliance with AML/CTF regulations and card scheme rules. You will monitor transactions in real time, investigate suspicious activity, and support improvements in monitoring processes. Key Responsibilities - Monitor deposits and review daily fraud reports to ensure merchant compliance with Visa and Mastercard programs - Conduct real-time transaction monitoring for both business and individual clients - Analyze large volumes of transaction data to detect suspicious patterns and potential fraud - Perform periodic evaluations of client accounts and website functionality, including test transactions, to ensure compliance - Investigate merchants and portfolios to assess risk, ensure compliance, and detect fraudulent or illegal activities - Identify potential money laundering, terrorist financing, and sanctions evasion scenarios - Collect and manage additional client data related to completed transactions - Address operational monitoring issues promptly, escalating and reporting suspicious activities as needed - Ensure all client transactions comply with AML/CTF procedures and guidelines - Assist colleagues from other departments with AML/CTF-related matters - Provide insights and recommendations to enhance transaction monitoring efficiency Qualifications - Minimum of 2 years of experience in AML - Strong understanding of AML/CTF regulations and industry best practices - Familiarity with customer due diligence (CDD) and enhanced due diligence (EDD) procedures - Familiarity with payment screening processes - Excellent analytical and problem-solving skills, with strong attention to detail - Ability to handle confidential information - Proficiency in Microsoft Office and AML software/tools - Certification in AML/CTF or a related field is a plus - Experience working in a fast-paced environment - Motivation to learn and contribute to ongoing process improvements - Strong written communication skills, with the ability to convey complex information clearly - Fluency in English (additional languages are considered an asset) Benefits - Opportunity to shape the future of fintech solutions within a growing company - Collaborative, horizontal team structure that values your expertise and ideas - Continuous learning and development opportunities to enhance your skills and career growth - Competitive salary and benefits package

• Act as the senior compliance representative for Hong Kong • Maintain the MSO licence and lead all interactions with Hong Kong Customs & Excise Department (CED), JFIU and other regulatory authorities • Lead regulatory inspections, audits and licence renewals • Build trusted relationships with regulators and banking partners • Ensure all regulatory reporting is accurate and submitted within required deadlines • Own the Hong Kong AML/CTF framework and ensure alignment with global standards • Conduct enterprise AML risk assessments • Oversee onboarding, KYC, CDD, EDD, transaction monitoring and sanctions controls • Act as MLRO where designated • Drive continuous improvements in financial crime controls through automation and AI • Partner with Commercial, Product and Operations to support business growth while maintaining an appropriate risk appetite • Provide pragmatic, risk-based advice rather than simply identifying problems • Support new product launches, payment corridors and strategic banking relationships • Participate in governance forums and represent Compliance in senior business discussions • Take ownership of projects from initiation through implementation • Deliver against agreed objectives with minimal supervision • Escalate risks early together with practical recommendations • Manage competing priorities effectively and consistently meet deadlines • Contribute positively to the wider Global AML leadership team • Communicate confidently with regulators, banks, payment partners and senior stakeholders • Translate complex regulatory requirements into practical business guidance • Produce clear written policies, committee papers and regulatory submissions • Deliver engaging compliance training to regional teams

• Assess and prioritize information security and cybersecurity risks • Maintain continuous compliance with ISO 27001 and SOC 2 • Automate control monitoring and testing • Support external security audits and conduct internal assessments • Collaborate across the business to ensure compliance with standards

Title: Case Management & Compliance Coordinator Location: Humboldt United States Job no: 559155 Work type: Staff Location: Humboldt Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled) Job Description: At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have more than 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs — all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. As part of the California State University (CSU) system, Cal Poly Humboldt is part of one of the nation’s largest and most impactful public university systems, where education, innovation, and service create meaningful change for California and beyond. See what it’s like to work at the CSU—watch our video and imagine your future at Cal Poly Humboldt. (Job # 559155) Administrative Analyst/Specialist 12 Month, Case Management and Compliance Coordinator, CSU Classification Salary Range: $4,799 – $6,992 per month (Step 1- Step 20), Anticipated Hiring Salary: $4,799 (Step 1). Final salary placement is commensurate with experience, internal equity, and budget considerations. This is a full-time, benefited, non-exempt, 12-month pay plan, regular position, with a one-year probationary period in the Title IX Department. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 15 paid holidays per year. Additional benefits information can be found at https://www.humboldt.edu/hr/employee-benefits. Position Summary: Under the general supervision of the Title IX Coordinator, the Case Management & Compliance Coordinator oversees all case and project management functions in the Title IX & DHR Prevention Office and provides administrative support to the office and staff. Major duties include maintaining case files documenting reports and investigations under the CSU Nondiscrimination Policy; drafting and sending correspondence related to active cases; performing student intake meetings; planning and participating in Title IX & DHR prevention education and outreach events; and data collection, analysis, and submission of information for CSU and external review, audit, and annual reporting requirements. Key Responsibilities: Case Management – 30% - Creates and maintains case files related to reports and investigations of prohibited behavior under the Nondiscrimination Policy. - Oversees and administers the case management system (Case IQ) for all Title IX and DHR cases. - Tracks and documents (in Case IQ) case milestone events. - Creates and issues Supportive Measures correspondence. Initial Intake and Case Referral – 20% - Refers non-Title IX / DHR cases to appropriate agency (HR, Faculty Affairs, CARE, OCC, Ombuds). - Tracks and documents case milestone events for referred cases. - When Title IX / DHR Office staff are not available, conduct initial intake meeting with students and third-party reporters as needed (walk-ins and some by appointment) - Maintains effective, collaborative working relationship with peer case managers Compliance and Reporting – 15% - Coordinates collection of campus data on reported incidents of prohibited behavior and case resolution under CSU policy for Chancellor’s Office and other external reporting requirements (Title IX / DHR Office Annual Report; Title IX input on Annual Security Report (Clery); ad hoc Chancellor’s Office reporting and audit requirements) - Maintains records of the Title IX & DHR Prevention Office’s prevention education and outreach training (documenting events and archiving training materials). - Coordinates and oversees annual Title IX / DHR online training for students. - As required, provides detailed analysis, monitoring, forecasting, and recommendations for compliance measures under the leadership of the Title IX Coordinator. Policy Analysis and Campus Engagement - 10% - Remains current on relevant institutional, state and federal policies and reports and provides recommendations to Title IX Office staff based on this knowledge. - Oversee office publications and media, including brochures, website content, and social media programming. - Serves on the campus' Sexual Assault Prevention Committee (SAPC), planning for and attending regular meetings and providing appropriate consulting and training to meet stated goals. Project Management and Coordination – 10% - Assists in program planning, development, and implementation by assigning, monitoring, and tracking assignments, projects, and overall compliance indicators. - Provides ongoing analysis on the status of all investigations and major projects that fall within the scope of the office to facilitate timely compliance with Nondiscrimination Policy requirements. - Plans and coordinates outreach events including working with the Title IX Coordinator, Title IX Investigators, and other key faculty and administrators across campus. - Under the direction of the Title IX Coordinator, plans and coordinates special projects, working independently, and responsible for implementation of projects from beginning through evaluation. Provides administrative support to the Clery Director, Case Administrator for Conduct of Concern, Title IX Coordinator, Title IX Investigators and Deputy Title IX Coordinators – 10% - Provides administrative support to Title IX / DHR staff as needed, including coordinating all internal and recurring meetings. - Maintains ProCard and prepares and submits all Accounts Payable and Procurement transactions for the office. - Maintains and regularly updates office procedure manuals, internal documents, forms, and external-facing materials to ensure accuracy, consistency, and alignment with organizational standards and regulatory requirements. - In close collaboration with the Clery Director and the Clery Compliance Team (CCT), assists with the development and coordination of the campus’ Clery Act Compliance program. - Establishes and maintains effective working relationships with the campus, the community, and consultant entities. Other Duties as Assigned – 5% Knowledge, Skills, and Abilities Associated with this Position Include: As listed in Classification Standards: - Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Title IX and DHR Prevention program - Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them - Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques - Ability to organize and plan work and projects including handling multiple priorities - Ability to make independent decisions and exercise sound judgment - Ability to compile, write, and present reports related to Title IX and DHR Prevention - Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit As related to the major responsibilities for this position: - Ability to empathize with and appropriately respond to students, faculty, and staff under stress or a significant emotional burden - Thorough knowledge of English grammar, spelling, and punctuation, as well as the ability to clearly communicate orally and in writing - Ability to use and quickly learn new office support technology systems and software packages - Ability to effectively communicate with a diverse population. - Ability to provide day-to-day administration of a program or performing administrative and technical duties in support of an organizational unit. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: - Directly relatable work experience involving Title IX and / or DHR Prevention programs - Experience using the Case IQ case management system - Five years of increasingly responsible administrative support experience, preferably in an educational setting - Experience organizing and managing events