• Manage product listings including tags, descriptions and page updates in Shopify • Conduct competitor and pricing analysis to keep product pricing competitive • Research new products, suppliers and market trends • Support general Shopify backend maintenance and housekeeping • Draft and send emails including payment reminders, customer follow-ups and supplier correspondence • Organise and maintain data in Google Sheets with clean, structured formatting • Manage files and documentation in Google Drive • Create and maintain standard operating procedures (SOPs) for recurring tasks • Research and provide pricing on flights, accommodation and logistics for staff attending events • Coordinate event admin through Jotform including applicant communications and approval workflows • Support event planning tasks as directed by the team • Help set up automated email responses and workflows using Jotform and Zapier • Assist with building FAQ templates and automated customer responses using AI tools such as ChatGPT • Identify opportunities to streamline repetitive tasks through simple automation

• Perform outbound cold calls using Mojo Power Dialer to various leads including FSBOs, expired listings, absentee owners, pre-foreclosures, and circle prospecting • Qualify motivated sellers and identify listing opportunities • Handle objections professionally while building rapport with prospects • Schedule listing appointments directly on the agent's calendar • Follow up with leads via phone, text message, and email • Accurately update call dispositions within Mojo Dialer • Maintain the CRM with organized notes, follow-up reminders, and lead tracking • Assist with listing paperwork and contract draft preparation • Coordinate documents with clients and provide general administrative support • Maintain organized digital files and transaction documentation • As the business expands, the role may evolve to include Transaction Coordination responsibilities

Role Description As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive, and positive for our members and providers. You'll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Schedule: Monday through Friday from 8 am to 5 pm Eastern Standard Time. Weekends (Saturday) will be required on a rotating basis. If you reside in the state of Virginia, you’ll enjoy the flexibility to telecommute from home. Primary Responsibilities - Managing administrative intake of members - Work with hospitals, clinics, facilities, and the clinical team to manage requests for services from members and/or providers - Process incoming and outgoing referrals, and prior authorizations, including intake, notification, and census roles - Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review - Handle resolution/inquiries from members and/or providers Qualifications - High School Diploma / GED - 2+ years of experience working with individuals receiving Medicaid - 1+ years of customer service experience - Intermediate experience with MS Word, Excel (create, edit, save documents) and Outlook (email and calendar management) - Reside in the state of Virginia - Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI) Requirements - Prior work at home experience - Experience working within the health care industry and with health care insurance - Experience working in a hospital, physician's office, or medical clinic setting - A clerical or administrative support background - Experience working in a call center - Bilingual in Spanish, Farsi, or Vietnamese Benefits - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life & AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

Role Description We are seeking an ambitious, highly organised, and proactive Personal Assistant to provide comprehensive executive support to the Managing Director. This opportunity is ideal for an individual who is looking for more than just a job. We are looking for someone who is eager to build a long-term career, grow with our organisation, and become a trusted business partner as the business continues to expand. The successful candidate will have the opportunity to gain exposure to executive leadership, Human Resources Consulting, organisational development, business operations, and strategic projects. Qualifications - Industrial Psychology - Human Resource Management - Business Administration - Business Management - Office Management - Office Administration - Public Management - Management Assistant or another relevant qualification. Requirements - 2–4 years' experience in a Personal Assistant, Executive Assistant, Office Administrator, Administrative Coordinator or similar role. - Experience supporting senior management will be advantageous. - Experience in an HR consulting, professional services, recruitment or corporate environment will be an added advantage. - Advanced Microsoft Office skills (Word, Excel, PowerPoint and Outlook). - Excellent written and verbal communication skills. - Strong organisational, planning and time management skills. - Valid driver's licence. - Willingness to travel when required. - Flexibility to work outside normal business hours when operationally required. Benefits - Opportunity to gain exposure to executive leadership. - Involvement in Human Resources Consulting, organisational development, business operations, and strategic projects.