• Designing test plans, executing test cases, running regression cycles. • Hunting down bugs across browsers and devices. • Serve as the quality gatekeeper for LIVE. • Triaging issues reported by support agents, verifying hotfixes. • Ensuring every release meets quality standards. • Using analytics tools like GA4 and MS Clarity to monitor user behavior and detect UI/UX issues. • Develop and maintain regression test plans for web platform and mobile apps covering critical user journeys. • Monitor and respond to issues reported via ADMIN Tech Issues, JIRA (CFP board), and email. • Create and manage tickets in GitLab. • Regularly check all phone numbers, buttons, and booking links for validity and relevance. • Use AI tools to improve productivity in QA workflows.

• Execute functional, SIT, UAT, and regression testing within SimCorp Dimension • Validate end-to-end trade lifecycle including capture, processing, and settlement • Test interfaces, batch jobs, and system integrations • Log and track defects using JIRA and qTest (CalPERS test tool management application) • Perform root cause analysis on data and system issues • Support UAT and assist business users with testing • Develop and maintain test cases and test documentation • Assist with post-go-live validation and issue resolution

Title: Quality Assurance Manager Job Ref:JR-5331 Location:450 Brookline Ave, BOSTON, MA 02215 Category:Quality/Risk Management/Patient Safety Employment Type:Full time Work Location:Hybrid Salary/Pay Rate:$130,000.00 - $142,000.00 per year Job Description: The QA Manager is responsible for day-to-day operation of the QMS at a program/site, including deviations/complaints, CAPA, change control, document control, training, metrics, and the internal audit program. Accountable for patient safety outcomes within the program by overseeing complaint/adverse event trending, setting risk thresholds, recommending corrective actions for acute and systemic quality incidents, ensuring timely escalation, and verifying CAPA effectiveness. Leads inspection readiness/hosting and develops and coaches the QA team. Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS, and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals. PRIMARY DUTIES AND RESPONSIBILITIES: - Writes, reviews, and implements quality plans and associated quality systems for assigned program area, including documentation, SOPs, training, audits, standardized treatment plans, and consents. - Conducts periodic gap assessments and coordinates process improvement activities to ensure compliance with regulatory, accreditation, and internal standards, in collaboration with internal stakeholders and cross-functional teams. - Interacts with outside agencies and external contracted partners as required for reporting events, coordinating and preparing for inspections, providing subject matter expert opinions, maintaining licenses/certifications/memberships/registrations. - Collects, analyzes, and reports quality outcome and patient safety data, and coordinates or leads multidisciplinary quality assurance and programmatic review meetings to evaluate performance and drive improvement. - Collaborates with systems teams (e.g., Epic and Ottr) to coordinate creation and maintenance of or improvements to compliant clinical documentation. - Manages day-to-day operation of QMS elements (deviations, complaints, CAPA, change control, document control, training, metrics) for the program/s. May be assigned a role in research efforts aimed at improving clinical operations. - Supervises staff. Hires, develops, and manages staff to achieve organizational goals. Sets clear expectations, delivers feedback, and monitors performance for quality, efficiency, and compliance with policies and procedures. Mentors staff, fosters career growth, and cultivates a positive and productive work environment. Knowledge, Skills and Abilities - Strong analytical skills and ability to produce high-quality, comprehensive reports. - Ability to interpret and understand implications of collected data and take necessary action. - Demonstrated excellent leadership skills and ability to successfully mentor others. - Strong technical, problem-solving, and teaching skills and ability to make sound judgements. - Knowledge of medical, hematologic, oncologic and scientific terminology. - Strong project management skills and ability to understand the enterprise environment and competing priorities in conjunction with developing/meet project goals. - Strong interpersonal and written and verbal communications skills. - Ability and ongoing commitment to upgrade and learn new skills and adapt to change. - Strong team player capable of working in a fast-paced environment, effective in a diverse work group, and willing to work in a rapidly changing field. MINIMUM JOB QUALIFICATIONS: Minimum Education: Bachelors degree Minimum Experience: 5 years of quality assurance or advanced cell therapy experience (e.g., trainer, lead, senior or equivalent) in another area of specialization required. Experience Preferred Direct experience with cell therapy QA, FACT, NMDP, audits, outcomes data, SOP development and management, and collaboration with pharmaceutical companies strongly preferred. License/Certification/Registration: ASQ or CPHQ Certification preferred Supervisory Responsibilities :Directly supervises QA/QI Specialists - levels I, II, and III. At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are committed to having faculty and staff who offer multifaceted experiences. Cancer knows no boundaries and when it comes to hiring the most dedicated and compassionate professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply. Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law. EEO Poster Pay Transparency Statement The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications. For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA). $130,000.00 - $142,000.00

• Diseñar y ejecutar casos de prueba funcionales • Validar historias de usuario y criterios de aceptación • Ejecutar pruebas funcionales, de integración, regresión y End-to-End • Reportar y dar seguimiento a defectos mediante Jira • Documentar evidencias de prueba y apoyar las pruebas UAT • Validar procesos y configuraciones en Salesforce Service Cloud y Sales Cloud