Remote Technology, Inc., also known as Remote or Remote.com, empowers companies to pay and manage contract and full-time workers around the world. The company��
Customer Success Manager
Location
EMEA
Posted
2 days ago
Salary
$37.3K - $83.9K / year
Seniority
Lead
No structured requirement data.
Job Description
Customer Success Manager
Remote Technology, Inc.
Role Description As a Mid-Market/Enterprise Customer Success Manager, you will act as a trusted advisor and advocate for our customers, taking full ownership of the entire customer lifecycle from initial onboarding to an established, long-term partnership. In this role, you will bring deep expertise in lifecycle management, with a sharp focus on driving customer retention, mitigating churn, and executing structured business reviews and success plans. - Proven track record of managing complex implementation projects for a medium-sized book of clients. - Ability to understand diverse client needs, identify growth opportunities, and deliver targeted solutions. - Exceptional, well-structured English communication skills for navigating, presenting, and building relationships with stakeholders. Qualifications - Extensive and proven experience as a Customer Success Manager. - Fluent written and spoken English. - Well-structured communication skills in speaking and writing. Requirements - Adaptive Portfolio Re-prioritization: Stays on top of a defined book of business despite high volume and constant change. - Rigorous Account Autonomy: Owns day-to-day customer outcomes end-to-end. - Structured Stakeholder Collaboration: Delivers responsive, clear, and timely communication to customers and internal partners. - Proactive Risk Mitigation: Identifies early churn signals and executes standard playbook mitigations. - Reliable Customer Care & Empathy: Builds deep customer trust through exceptional reliability and dedicated care. - AI-Driven Operational Efficiency: Leverages approved AI and automation tools to increase daily throughput and communication quality. - Account Leadership & Peer Contribution: Leads assigned accounts with a strong sense of personal ownership. - Commercial Growth Identification: Drives commercial impact by identifying expansion and cross-sell opportunities. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.
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Role Description At Bakelite, you’ll help us create a better tomorrow with sustainable and innovative chemistry today. Join Our Team and Help Us Build a Stronger, Safer, Better World. YOUR IMPACT - Improve global liquidity visibility through 13-week cash forecasting and insights. - Lead daily global cash operations and ensure strong financial controls. - Support ABL borrowing base reporting and debt compliance. - Partner cross-functionally to improve working capital performance. - Strengthen treasury systems, automation, and operational efficiency. - Lead and develop a small global treasury team. WHAT YOU’LL DO - Liquidity & Forecasting - Own the 13-week cash flow forecast and variance analysis. - Partner with Finance and Operations to improve accuracy and assumptions. - Identify liquidity risks and funding needs. - Cash Operations - Manage global cash positioning, payments, and banking activity. - Oversee intercompany funding and account structures. - Ensure timely payments and strong internal controls. - Debt & Compliance - Support ABL borrowing base and collateral reporting. - Maintain covenant monitoring and lender reporting accuracy. - Systems & Banking - Manage Treasury Management System (Kyriba preferred). - Support SOX controls, audits, and automation initiatives. - Oversee banking relationships, KYC, and account administration. - Leadership - Coach and develop treasury team members across regions. - Improve processes, documentation, and execution standards. Qualifications - Bachelor’s degree in Finance, Accounting, Business, or related field (MBA preferred). - 8+ years of treasury experience in cash management and forecasting. - Experience with 13-week cash forecasting and ABL/debt structures preferred. - Private equity or leveraged environment experience preferred. - Experience leading or mentoring team members. - CTP/CTM preferred. - Strong Excel and treasury systems experience (Kyriba a plus). - Up to 10% travel, including international. Benefits - Global role with meaningful impact across the business. - Strong culture of safety, innovation, and sustainability. - Opportunity to build and scale modern treasury capabilities. - Supportive environment focused on development and growth. Location U.S. Remote: This remote role is approved only for candidates who reside and perform work in U.S. states where Bakelite is currently authorized to employ associates.
Marketing Manager
Okanagan Specialty FruitsOkanagan Specialty Fruits® (OSF) is a vertically integrated company specializing in the development, growing, processing and marketing of novel tree fruit varieties developed through bioengineering and other molecular tools. Based in Summerland, British Columbia, Canada, OSF was founded in 1996. OSF’s flagship product is its nonbrowning Arctic® apples. Arctic apples provide a sustainable solution to less food waste and improved apple consumption. For company information and partnership opportunities, visit www.osfruits.com .
Role Description The Marketing Manager plays a critical executional role within the Marketing & Communications team at OSF, reporting to the Director of Marketing & Communications. This role is responsible for driving integrated marketing initiatives from planning through execution, ensuring work is prioritized, delivered on time, on brand, and tied to measurable business outcomes. This role is for an experienced, highly organized, execution-focused marketer who excels at managing campaigns, content, tools, vendors, and timelines—while collaborating closely with other Marketing Team members, Sales, Leadership, and external partners. The ideal candidate blends creative judgment, analytical thinking, AI fluency, and sales enablement experience, and is comfortable translating technical or scientific concepts into clear, compelling communications. Qualifications - 5 years of marketing experience and demonstrated success executing integrated campaigns and multiple projects simultaneously. - Experience in B2B marketing, food, agriculture, or science-based industries is a plus. - Experience in small and large Event / Tradeshow organization and execution. - Bachelor’s degree in Marketing, Communications, Public Relations, or a related field. - Proven experience managing projects and programs rather than people, with accountability for timelines, scope, and deliverables. - Demonstrated ability to digest technical or scientific subject matter and translate it for diverse audiences. - Strong execution mindset with the ability to work independently and proactively. - Demonstrated experience using AI tools and platforms to enhance marketing productivity, content creation, research, and analysis. - Experience creating sales enablement through the development of lead touchpoints, presentations, one-pagers, product narratives, and customer-facing tools. - Proven hands-on experience executing digital marketing, including SEO/SEM, email marketing, marketing automation, advertising, paid social, and content marketing with the ability to track, analyze and optimize campaign performance. - Demonstrated experience with CRM systems to manage contacts, campaigns, lead scoring, and customer/prospect data. - Excellent writing, editing, and proofreading skills with strong attention to detail. - Professional communicator across written, verbal, video, and in-person settings. Requirements - Microsoft Office (advanced proficiency) - PowerPoint power-user; capable of building executive-level and sales presentations - Adobe Acrobat Pro - AI tools/platforms that enhance marketing productivity - CRM systems (e.g., ZOHO, Salesforce, or similar) for managing contacts, campaigns, and the sales/marketing pipeline - Digital marketing and analytics platforms (e.g., Google Analytics, Google Ads, SEO/SEM tools, email marketing and marketing automation software) Key Responsibilities - Campaign & Project Management: - Plan, organize, and execute multi-channel marketing campaigns. - Manage timelines, assets, approvals, and budgets across concurrent projects. - Ensure alignment with OSF’s annual Marketing & Communications plan. - AI-Enabled Marketing Execution: - Use AI tools to improve the efficiency, quality, and scalability of marketing outputs. - Identify responsible opportunities to integrate AI into workflows. - Performance Analysis & Insights: - Track campaign performance and translate results into actionable recommendations. - Analyze category, customer, or syndicated datasets to inform strategy. - Report on CRM and digital marketing metrics (email performance, web traffic, conversion rates, pipeline contribution) to guide decision-making. - Sales Enablement Support: - Develop presentations, collateral, and tools that support sales efforts. - Align materials with customer needs, channels, and the sales cycle stages. - Content Development & Management: - Oversee creation of digital and print marketing materials. - Manage email marketing, SEO/SEM, and paid digital campaigns to drive engagement and lead generation. - Coordinate website content updates and content calendars. - Digital Marketing & CRM Management: - Maintain and optimize the CRM database, ensuring accurate contact, lead, and campaign data. - Build and manage email nurture sequences, marketing automation workflows, and lead-scoring models within the CRM. - Partner with Sales to align CRM pipeline stages, reporting, and lead hand-off processes. - Manage SEO/SEM, paid social, and other digital advertising channels to grow qualified traffic and leads. - Brand Stewardship: - Ensure brand guidelines, voice, and messaging consistency. - Act as a brand advocate across all platforms. - Events & Trade Shows: - Lead the planning and execution of small and large exhibitions, sponsorships, and events. - Develop objectives and post-event summaries. - Ensure trade show participation leads to measurable outcomes. - Vendor & Partner Management: - Manage external vendors and consultants. - Provide clear direction, timelines, and feedback. - Cross-Functional Collaboration: - Support collaboration across Marketing, Sales, Leadership, and other areas of the company. - Assist with internal communications initiatives. - Social Media & Influencer Support: - Support social media content planning, advertising and execution. - Coordinate influencer partnerships and sponsored content. - Continuous Improvement: - Stay current on marketing tools, trends, and best practices. - Identify opportunities to improve processes and effectiveness. - Additional Responsibilities: - Perform other duties as assigned. Mission Statement Harnessing excellence in talent, passion, culture, technology, and innovation, OSF delivers premium quality tree fruit products in the constant pursuit of a healthier, more sustainable world. Company Description Okanagan Specialty Fruits® (OSF) is a vertically integrated company specializing in the development, growing, processing and marketing of novel tree fruit varieties developed through bioengineering and other molecular tools. Based in Summerland, British Columbia, Canada, OSF was founded in 1996. OSF’s flagship product is its nonbrowning Arctic® apples. Arctic apples provide a sustainable solution to less food waste and improved apple consumption. For company information and partnership opportunities, visit www.osfruits.com .
• Retain and renew GNMRR within the Docusign commercial business unit • Develop and execute upgrade/renewal processes and strategies and ensure compliance to internal data management and reporting, including the use of Salesforce.com • Assess sales activities and forecasts to determine sales progress and required improvements • Recommend and implement improvements to achieve sales goals • Coach salespeople to develop their sales skills including vertical market management, forecasting, negotiations and other necessary skills while maintaining individual accountability to goals • Maintain/protect Docusign core values by hiring culturally aligned team members and leading by example • Provide value in complex negotiations and the closing of new business, including appropriate use of Account Executives to maximize results • Work with each RS/RC to develop and implement vertical-wide business and sales plans to achieve sales quota • Ensure the team effectively leverages sales tools and systems consistently and in alignment with clearly defined rules of engagement • Communicate and prioritize product and business needs from the field to appropriate corporate departments • Identify and support opportunities for the training and professional development of department personnel • Operate well in a fast paced, dynamic environment without requiring significant supervision
Product Manager
Roo VeterinaryRoo Veterinary is a service platform that gives veterinarians, hospitals, and vet techs complete control over where and how they work. The company aims to solve
Title: Product Manager Location: San Francisco Hybrid Job Description: What We Do We’re on a mission to empower animal healthcare professionals with opportunities to earn more and achieve greater flexibility in their careers and personal lives. Powered by groundbreaking technology, Roo has built the industry-leading veterinary staffing platform, connecting Veterinarians, Technicians, and Assistants with animal hospitals for relief work and hiring opportunities. Roo empowers the largest network of over 20,000 veterinary professionals to help more than 9,000 animal hospitals provide quality care to more pets. Together, we’ve provided more than 3 million hours of healthcare, helping Veterinarians earn more than $200 million. About the Role As a Product Manager at Roo, you'll be an embedded builder on a squad focused on driving impact across our labor marketplace. You won't just write specs and hand them off - you'll use AI tools to compress research cycles, prototype ideas, and increasingly ship work directly. You'll support the strategy and execution of meaningful product work, collaborating closely with engineering, design, analytics, and operations to deliver value to our users. This is a role for someone who gets their energy from building, takes ownership of their work, and is hungry to solve real problems for real people in a collaborative environment. Your work will connect directly to the "Roo Equation"—the equation that defines our business model—so you'll always know you're having an impact. You'll operate with growing autonomy as you take an iterative, curiosity and AI-driven approach to learning, moving fast, and shipping product that creates measurable outcomes for our customers. This role reports to the Director of Product Management, and while the role will operate on a remote basis, you may be required to occasionally be onsite in our San Francisco co-working space for meetings and team events. Responsibilities - Ship product. Use AI-assisted prototyping and an internal coding agent called Roomote to move ideas from concept to production faster than the traditional PM-to-eng handoff allows. - Contribute to roadmap and prioritization with guidance, developing your instinct for what will drive the most impact toward the squad's north star metric. - Collaborate with engineering, design, operations, and marketing to define and deliver solutions—knowing when a problem requires the full team and when you can move independently to get something across the finish line yourself. - Write clear, decision-ready PRDs. AI can accelerate your drafting—but the hard thinking is yours: deeply understanding the problem, interrogating the tradeoffs, and arriving at a solution that genuinely serves users and the business. - Use data to stay honest. Run your own analyses with the help of AI, maintain fluency in dashboards, and flag when a question needs deeper support. - Adopt an experimentation mindset, finding ways to quickly test and iterate on hypotheses. - Run your own research with guidance. Use AI tools to synthesize market signals, competitive intelligence, and user feedback quickly—so you're always operating from insight, not assumption. - Help maintain a healthy, fast-moving product development process within the squad through clear communication and tight documentation. Qualifications - 2-3 years of product management experience, or equivalent experience where you were driving product decisions and building product features in a different capacity (e.g. engineering) - Strong user empathy and a customer-first mindset—you're genuinely curious about the people you're building for. - Clear communicator: you can explain what you're building and why to teammates across functions and levels. - Demonstrated use of AI tools in your workflow—for research, writing, analysis, prototyping, or shipping. (This is not a nice-to-have.) - Comfortable using data (quantitative and qualitative) to inform decisions and track progress, with a willingness to get hands-on in dashboards and do your own analysis. - Eager to learn in ambiguity, with a bias toward action and a track record of following through on commitments. - Collaborative and low-ego; you know how to earn trust with engineering, design, and ops and can influence without authority. - Cares deeply about UX and can articulate product improvements clearly, whether in writing, mockups, or conversation. - Bonus: Experience in labor marketplaces, healthcare tech, or an early-stage startup. Experience using AI coding tools (Cursor, Replit, v0, etc.) to build working prototypes or ship production features. While we are a remote first company, if you are based in San Francisco this will be a hybrid role. Please see below for compensation ranges based on our geographical tiering system recommended by external benchmark data (with example cities listed). Exact compensation may vary based on skills, experience, and location. Tier 1 Pay Range (examples: San Francisco, NYC) $128,000—$165,000 USD Tier 2 Pay Range (examples: LA, Boston, Seattle, DC, San Diego, Chicago) $115,000—$150,000 USD Tier 3 Pay Range (examples: Austin, Dallas, Portland, Denver, Philadelphia, Baltimore, Sacramento) $110,000—$140,000 USD Tier 4 Pay Range (examples: Minneapolis, Miami, Atlanta, Phoenix, Orlando, Las Vegas, Salt Lake City) $100,000—$130,000 USD Core Values Our Core Values are what shape us as an organization and we're looking for people who exhibit the same values in their professional life; Bias to Urgency, Drive Measurable Impact, Seek Understanding, Solve Customer Problems and Have Fun! What to expect from working at Roo! For permanent, full time employees, we offer: - Accelerated growth & learning potential. - Stipends for home office setup, continuing education, and monthly wellness. - Comprehensive health benefits to fit your needs with base medical plan covered at 100% with optional premium buy up plans. - 401K - Unlimited Paid Time Off. - Paid Maternity/Paternity and reproductive care leave. - Gifts on your birthday & anniversary. - Opportunity for domestic travel, including for regional team building events. Overall, you would be part of a mission-driven company that will significantly empower the lives of all veterinary professionals and the health of the overall animal industry that seeks massive innovation. We have diverse, passionate & driven team members from a variety of backgrounds, and Roo is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are committed to creating an inclusive environment for all employees and candidates. We understand that your individual experience may not check every box but we still encourage you to apply even if you are not confident in every expectation listed. Ready to join the Roo-volution?!


