• Develop and implement sales strategies to meet and exceed sales targets • Establish and maintain strong relationships with key customers, distributors, and partners to drive business growth • Continuous search for new potential accounts as a means for increasing sales in assigned territory (including cold calls to potential customers) • Coordinates sales efforts to ensure effective sales service, customer relations, and administrative needs • Investigates customer complaints and assures prompt, effective solutions • Stay updated on market trends, competitor activities, and customers need to identify opportunities for new business • Provide regular sales forecasts and reports to track performance, adjusting strategies as needed to achieve targets timely via CRM • Maintain in-depth knowledge of the company's products and effectively communicate their benefits to customers • Work closely with internal teams, including marketing and product development, to ensure alignment with goals and initiatives • Remains current in necessary training programs according to the official company training matrix

• Act as the general manager of a dedicated sales territory (Illinois and Indiana) • Develop and execute a comprehensive sales plan to meet and exceed student enrollment goals • Cultivate and expand relationships with a diverse range of stakeholders, including principals, teachers, counselors, and alumni, to establish CIEE as the premier partner for global education • Actively prospect and conduct high-volume outreach to new schools to build a sustainable pipeline • Lead, manage, and mentor direct reports (Enrollment Coordinators) to oversee the student sales process, from lead generation to student travel • Maximize conversions through close communication and teamwork • Deliver engaging presentations to students, parents, and administrators, both virtually and in-person • Travel extensively within your region during the September-February selling season to represent CIEE at conferences and in schools • Take ownership of the entire student enrollment pipeline • Guide your team to manage their pipelines and convert leads to travelers • Maintain accurate records of all sales activities and school relationship statuses in our CRM system (e.g., Salesforce) • Proactively manage all administrative and customer service tasks related to the enrollment and pre-departure process

• Manage, retain, and grow key accounts based in France and across Europe • Identify upsell and cross-sell opportunities within existing client portfolios • Serve as the primary point of contact for strategic clients • Monitor key performance indicators (KPIs), prepare regular reports, and recommend areas for improvement • Collaborate closely with product, support, and compliance teams to ensure an excellent customer experience

• Manage a portfolio of 50 key accounts: oversee, retain and grow key accounts based in France and across Europe • Business development: identify upsell and cross-sell opportunities with existing clients • Client relations: act as the primary point of contact for strategic clients, coordinate with other teams, ensure overall satisfaction of your client portfolio, and resolve issues promptly • Analysis and reporting: monitor key performance indicators (KPIs), prepare regular reports and recommend areas for improvement • Internal collaboration: work closely with product, support and compliance teams to deliver the best possible customer experience