• Travel as necessary to maintain an in-person dealership presence. • Build strong relationships with key dealership stakeholders, including Dealer Principals, General Managers, and other leadership. • Present ROI, performance insights, and opportunities to maximize utilization of the PureCars and AutoAlert platforms and solutions. • Schedule recurring business reviews and strategic planning sessions with dealership stakeholders and customer champions. • Strengthen and maintain long-term relationships with assigned clients. • Serve as a trusted advisor by consulting and developing strategic recommendations with dealership leadership. • Regularly review dealership assets, platform settings, user access, and utilization with client leadership. • Identify opportunities for organic growth and additional product adoption while ensuring customers maximize the value of the PureCars and AutoAlert product portfolio. • Monitor dealership performance metrics and demonstrate the value of PureCars and AutoAlert through data-driven recommendations and process improvements. • Increase client knowledge and adoption of PureCars and AutoAlert products and solutions through education and consultation. • Identify, develop, and cultivate customer advocates for PureCars and AutoAlert. • Represent the voice of the customer internally by collaborating with Sales, Product, Engineering, Marketing, Operations, Finance, and other cross-functional teams. • Hold customers accountable for agreed-upon success plans and platform utilization. • Coordinate and promote customer training to ensure dealerships receive the level of service and support they expect. • Maintain a strong working knowledge of the PureCars and AutoAlert product suites. • Complete and submit required reports, documentation, and administrative tasks while following company policies and procedures. • Meet regularly with leadership to discuss client health, initiatives, opportunities, and progress toward established goals. • Promote adoption and utilization of customer-facing tools, reporting, and marketing resources available through the PureCars and AutoAlert platforms. • Guide customers to the appropriate support, training, and customer success resources as needed. • Perform other duties as assigned.

• Develop and implement sales strategies to meet and exceed sales targets • Establish and maintain strong relationships with key customers, distributors, and partners to drive business growth • Continuous search for new potential accounts as a means for increasing sales in assigned territory (including cold calls to potential customers) • Coordinates sales efforts to ensure effective sales service, customer relations, and administrative needs • Investigates customer complaints and assures prompt, effective solutions • Stay updated on market trends, competitor activities, and customers need to identify opportunities for new business • Provide regular sales forecasts and reports to track performance, adjusting strategies as needed to achieve targets timely via CRM • Maintain in-depth knowledge of the company's products and effectively communicate their benefits to customers • Work closely with internal teams, including marketing and product development, to ensure alignment with goals and initiatives • Remains current in necessary training programs according to the official company training matrix

• Act as the general manager of a dedicated sales territory (Illinois and Indiana) • Develop and execute a comprehensive sales plan to meet and exceed student enrollment goals • Cultivate and expand relationships with a diverse range of stakeholders, including principals, teachers, counselors, and alumni, to establish CIEE as the premier partner for global education • Actively prospect and conduct high-volume outreach to new schools to build a sustainable pipeline • Lead, manage, and mentor direct reports (Enrollment Coordinators) to oversee the student sales process, from lead generation to student travel • Maximize conversions through close communication and teamwork • Deliver engaging presentations to students, parents, and administrators, both virtually and in-person • Travel extensively within your region during the September-February selling season to represent CIEE at conferences and in schools • Take ownership of the entire student enrollment pipeline • Guide your team to manage their pipelines and convert leads to travelers • Maintain accurate records of all sales activities and school relationship statuses in our CRM system (e.g., Salesforce) • Proactively manage all administrative and customer service tasks related to the enrollment and pre-departure process

• Manage, retain, and grow key accounts based in France and across Europe • Identify upsell and cross-sell opportunities within existing client portfolios • Serve as the primary point of contact for strategic clients • Monitor key performance indicators (KPIs), prepare regular reports, and recommend areas for improvement • Collaborate closely with product, support, and compliance teams to ensure an excellent customer experience