Role Description Are you a French speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated French-speaking Customer Care to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. Please note: While you will be dedicated to representing Mercedes, you will be directly employed by our partner—an industry-leading digital solutions and customer service provider based in Greece. - Handle customer inquiries for French speaking customers through phone, chat and/or email. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Qualifications - Native-level fluency in French (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - A valid European Union passport is required as per relocation policies. - Strong communication and problem-solving skills. - Previous experience with CRM tools and Customer Service is a plus. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Benefits - Competitive Monthly Salary. - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication. - Fully Paid Relocation: Flight, Transfer & Hotel Included. - Continuous support during and before your relocation to Greece. - Stable career development opportunities within a multinational conglomerate. - 300 Days of Sunlight a year! - Fully Paid Training. - Health Insurance. - And Much More..

Role Description Are you a French speaker, and ready to experience the life abroad? At Mercier Consultancy, we are on the lookout for a driven, motivated French-speaking Customer Service Agent to join an industry-leading digital solutions provider in Greece. In this role, you’ll be the face of the company—delivering top-tier support, solving customer queries, and making a real impact with every interaction. If you’re ambitious and eager to jumpstart your career abroad in a rich and vibrant cultural setting, we’ve got you covered with a fully paid relocation package, enabling you to relocate to Greece stress-free and with ease. Qualifications - Native-level fluency in French (both written and spoken) is essential. - A minimum English proficiency of B2 is required. - Strong communication and problem-solving skills. - Comfortable using computers and willing to learn new software tools. - Ability to work in a team-oriented environment. - Willingness to relocate and live in Greece. Requirements - Handle customer inquiries for French speaking customers via calls, chats and/or phone calls. - Resolve complaints professionally to maintain high customer satisfaction. - Accurately document all customer interactions in the CRM system. - Collaborate with internal teams to improve product support and customer service processes. Benefits - Competitive Monthly Salary. - 2 Extra Salaries per year, in the form of a 13th and 14th Salary. - Monthly Performance Bonus, rewarding you for your dedication. - Fully Paid Relocation: Flight, Transfer & Hotel Included. - Continuous support during and before your relocation to Greece. - Stable career development opportunities within a multinational conglomerate. - Fully Paid Training. - Health Insurance. - And Much More..

Role Description This is a fully remote CRM and Automation Assistant role with a fast-growing Australian ISO certification and compliance business, offering a stable long-term position where you will own the systems, automations, and admin that keep the pipeline moving from day one. This role sits at the intersection of marketing automation, CRM management, and client administration, giving you direct ownership of GoHighLevel across workflows, landing pages, calendars, and pipelines. Day to day you will: - Build and optimise automations - Manage the shared inbox - Prepare quotes - Coordinate client onboarding - Run LinkedIn and cold email outreach using prospecting tools such as Apollo, Lusha, and Apify You will work closely with the founder, a solo operator growing a compliance services practice, and will be expected to set up systems, document them clearly, and help onboard the founder on the platform as you go. The business is at an active growth phase, with new clients coming on board and a second hire planned within the next three to six months, making this a strong opportunity for someone who wants to grow into a senior support role as the team scales. Qualifications - Hands-on experience with GoHighLevel is essential, including automations, funnels or landing pages, calendars, and pipelines - Confident with modern business and AI tools including Microsoft 365, Claude or ChatGPT, and web scraping tools such as Apify - Experience with B2B lead generation, cold email, or LinkedIn outreach is highly regarded - Exposure to no-code automation tools such as Zapier or Make is a plus - Strong all-round admin skills across quoting, inbox management, scheduling, and record-keeping, with sharp attention to detail - Excellent spoken and written English with a professional and friendly manner - A proactive self-starter who takes ownership, builds systems, and documents processes clearly - Exposure to professional services, compliance, or ISO certification is an advantage Requirements - Stable work-from-home setup (reliable internet, laptop/desktop, quiet workspace) - Proactive attitude, able to manage tasks independently using provided templates and processes without needing to be prompted - Available to work Australian business hours Benefits - Full-time, work-from-home with Australian business hours - A genuine long-term career opportunity. We are looking for someone to grow alongside as the Australian business expands - Ongoing training and regular performance and salary reviews, as you develop - Direct working relationship with the founder

Role Description - Respond promptly and professionally to incoming messages on WhatsApp and Facebook Messenger. - Address basic queries regarding products, pricing, availability, and services. - Provide personalized guidance to potential customers to enhance engagement. - Convert online inquiries into confirmed showroom appointments. - Maintain a clear follow-up schedule to maximize conversion rates. - Collaborate with sales and showroom teams to ensure smooth handover of appointments. - Any other ad-hoc activities as assigned by the Client. Qualifications - 1–3 years of experience in customer service, customer support, or a similar client-facing role. - Excellent verbal and written communication skills. - Strong problem-solving and conflict resolution skills. - Strong interpersonal skills with a customer-centric mindset and a high level of empathy. - Proficiency in Microsoft Office applications and familiarity with CRM or customer support systems is an added advantage. - Positive attitude, adaptability, and willingness to learn new processes and systems.