Title: Finance Support Officer - Location: Wollongong, NSW Australia Work Type: Hybrid, Contract / Temporary Job ID: 493631 Job Description: Maximum TRP $108,228.85 (salary range [Min]$87,199.00 - [Max]$95,482.00). Total remuneration package includes salary plus employer"s 12% contribution to superannuation and annual leave loading. The Finance Support Officer plays a key role in the delivery of Accounts Payable services for the NSW SES. The role is responsible for the accurate and timely processing of invoices and payments, maintaining vendor records, resolving payment enquiries, and supporting strong financial controls to ensure compliance with legislative and policy requirements. About the NSW SES Our Mission: NSW SES saving lives and creating safer communities. Our Vision: A trusted volunteer-based emergency service, working together to deliver excellence in community preparedness and emergency response. The NSW SES serves the community as the lead agency for Floods, Storms and Tsunamis. We are recognised as the most versatile and widely used emergency service organisation in NSW. Our volunteers are highly skilled, experienced, and well- trained in the wide variety of roles they perform. With over 10,000 volunteers we are committed to protecting and supporting the diverse communities of NSW. Learn more here. About you To be successful in this role you will: - Have demonstrated experience in Accounts Payable processing, including invoice processing and payment administration. - Possess strong attention to detail and a proven ability to process transactions accurately and efficiently. - Demonstrate excellent written and verbal communication skills. - Build and maintain effective relationships with internal and external stakeholders. - Have experience using financial management systems (SAP experience desirable). - Hold a relevant finance qualification or be able to demonstrate substantial practical experience in a similar Accounts Payable role. What we can offer you - You will enjoy a 35-hour work week, with the potential for flexible work arrangements. - You can enjoy a hybrid work environment, time in the office and time working from home. - Attractive salary range of $87,199.00 to $95,482.00 plus 12% superannuation and leave loading - Our work is meaningful and rewarding. The SES's mission is saving lives and creating safer communities, and you can be an important part of our work. - We have attractive leave entitlements including parental, sick, flex and recreation leave. - We care about our people. We have Mental Health & Wellbeing programs and services to support our people and operational and leadership training and development opportunities to develop our people. Some of these include: - Fitness Passport - LinkedIn Learning - Member Assist Program for free confidential counselling support - Flu vaccine program You Belong Here - We care about people as individuals and are committed to diversity, inclusion, and new ways of working. We encourage applications from people of any age, gender, ethnicity, cultural background, faith, disability, sexual orientation or gender identity. - We want our people to reflect the diverse community we serve and are committed to creating an inclusive and flexible workplace. We want to know what this looks like for you so we can support your success at work. - If you require reasonable adjustments, we are committed to supporting you throughout the recruitment processes and in the workplace, - Describe a time when you identified a mistake or discrepancy that could have resulted in an incorrect supplier payment. What was the issue and what did you do? - Describe a period when you were managing a high volume of invoice processing and competing priorities. How did you ensure payments were processed accurately and on time?

Title: Customer Service Support Officer Location: Sydney Australia Job Description: Clerk Grade: 3/4 Salary range: $ 87,199 - $ 95,482 + superannuation and leave loading Term: Temp up to Jan 2027, Full-time. A Talent Pool will be created from this recruitment for future opportunities Location: Newcastle NSW or Camden NSW - Minimum 2-3 days per week in office requirement. Hybrid working arrangements available other days. In office requirement could be subject to change based on applicable DCS workplace policies. About the team Subsidence Advisory NSW is an agency within the Department of Customer Service who work to support the community in coal mining areas of New South Wales and are responsible for administering the Coal Mine Subsidence Compensation Act. The team provide expert advice to property owners, government departments and authorities, local councils, community organisations and industries throughout NSW Your day-to-day As a Customer Service Support Officer, you will be responsible for providing consistent, high-level, frontline customer service on behalf of the agency. You will also perform business support functions such as record management, project assistance and other services, in a manner that enhances customer satisfaction and supports both internal and external stakeholders. Please Note: - The role requires regular, weekly office attendance at our Newcastle (Tuesday and Thursdays) or Camden offices (Wednesday and Thursdays) in line with business requirements. - This role requires you to be available Monday to Friday between 8.30am - 4.30pm in line with our core operating customer service hours. Key Responsibilities: - Provide high level customer service across telephone, email, and face-to-face channels. - Respond promptly to enquiries from customers (both internal and external) across a wide range of matters, ensuring compliance with applicable legislation and procedures. - Perform a wide range of administrative tasks within established delegation levels. - Update and maintain records and databases across various systems. - Deliver business and project support as required. To be successful you will have: - Experience with contact center work and or/ handling customer calls - Experience using Genesys phone system is preferable but not essential - Proven ability to be empathetic and professional when dealing with challenging and/or difficult customers will be highly regarded - Demonstrated proficiency across Microsoft Office programs/ Microsoft 365 - Skills in preparing and writing formal correspondence to internal and external stakeholders. - Clear communication skills with strong interpersonal skills. - A high degree of accuracy with information and data entry. - Ability to competently learn and use ICT and record management systems. - Capability to comply with business processes and procedures. Salary Grade 3/4, with the base salary for this role starting at $87199 base plus superannuation Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool, valid for 18 months, may be created for this position and used to fill future vacancies. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

Role Description Are you someone who speaks Slovenian, and you're looking to move abroad? Mercier Consultancy is excited to offer a fantastic opportunity for Slovenian Speaking Customer Care Representatives willing to represent Retail Products in Greece. This unique opportunity allows you to work and live in an inspiring environment, enabled by a fully paid for relocation package to Greece and is ideal if you're looking to start a new chapter in your life, in a positive international environment, stress-free and seamlessly. - Deliver professional and timely customer support in Slovenian. - Assist customers with product information, order management, and issue resolution. - Maintain accurate documentation of customer interactions in CRM systems. - Resolve complaints effectively, ensuring customer satisfaction and retention. - Collaborate with internal teams to improve customer service processes and resolve complex issues. Qualifications - Exceptional fluency in Slovenian (both written and spoken) is essential. - A minimum English proficiency level of B2 is required. - Strong communication skills and attention to detail. - Strong problem-solving abilities and customer-oriented mindset. - Willingness to relocate to Greece and adapt to a multicultural work environment. Benefits - Competitive Monthly Salary - Fully Paid Relocation Package - 2 Extra Annual Salaries - Work in a positive international environment - Fully Paid Training - Health Insurance - And many more benefits! Company Description

Title: Human Resource Customer Care Representative Temp Job Opening ID 279755 Working Title Human Resource Customer Care Representative (Temp) Job Title PROF MISC (TEMP) Work Location Ann Arbor Campus Ann Arbor, MI Modes of Work Mobile/Remote Full/Part Time Full-Time Regular/Temporary Temporary FLSA Status Nonexempt Organizational Group Shared Services Ctr Department Shared Services Center - HR Salary $18.00 - $18.00 Career Interest Temporary Job Opening Job Description: Job Summary Join the Shared Service HR Team! The University of Michigan Shared Services Center (U-M SSC) is a customer service organization dedicated to delivering user-friendly and cost-effective administrative services to the university community. The SSC offers key financial and human resource transaction services to customers. You will spend 90% of the time answering inquiries via phone. Reporting to the HR Customer Care Supervisor, you will provide customer service for the entire University (up to 58,000 employees) and process or escalate accordingly. Work Location: Work is 95% remote. Please note that an occasional on-site presence may be required. You are required to have a high-speed internet connection and a designated working space in your home. Equipment, including a laptop and monitors, will be provided for your use. Please note: - This position is seasonal: Potential duration August 17th - January, 40 hours per week - Visa sponsorship is not available for this position Responsibilities* - Develop subject matter expertise while answering and triaging inquiries relating to areas of Benefits for Open Enrollment. - Handle a high volume of phone calls and tickets using a case management tool to open, document, process, and resolve tickets. - Potential outreach to U-M employees, retirees, etc., groups via phone for important communication/follow-up. - Access records in multiple systems to resolve inquiries. - Communicate via both email and phone to collect additional information and provide updates on ticket status. - Work in a collaborative environment with business partners, customers, and colleagues. - Other duties as assigned Required Qualifications* - High School diploma or equivalent - 1+ years of experience providing Customer Service with a focus on triaging calls or call center functions - Intermediate level proficiency with data entry and computer skills - 1+ years of experience with business software solutions Modes of Work Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes. Additional Information The University of Michigan, with an operating budget of more than $10 billion, is a leader in higher education. U-M SSC provides administrative support related to financial and human resources in the following areas: Accounts Payable, Travel and Expense, General Accounting, Accounts Receivable, Benefits, HR Data Management, Time and Leave, and Employment Process. To learn more about U-M SSC, please visit our website: www.ssc.umich.edu. Application Deadline Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from the posting boards and filled. U-M EEO Statement The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.