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NSW Government

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The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

109 open rolesLatest: May 21, 2026, 6:48 AM UTCCompany Site
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109 Jobs

Senior Project Officer - Estate Planning and Administration

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Administration4 days ago

Title: Senior Project Officer - Estate Planning and Administration Location: Australia Job Description: Senior Project Officer (Estate Planning and Administration) - NSW Trustee and Guardian - Ongoing full-time vacancy. 35 hours per week. - Location: This role is based in Parramatta. Flexible and hybrid working options available. - Clerk Grade: Level 9/10. Base salary $ 129,464 p.a. to $ 142,665 p.a. plus 12% superannuation and annual leave loading. About us At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state's most vulnerable people. We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives. Our commitment to diversity Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. About the team The Estate Planning and Administration division is responsible for delivering NSW Trustee and Guardian's commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates. The teams administer assets in accordance with the functions and obligations under the relevant legislation and make legal decisions within legal frameworks and NSWTG's prescribed delegations. The division delivers high-quality service using a customer-centred approach and is delivered by: - Estate Administration - Trust and Powers of Attorney Administration - Intestate, Life Estates and Crime Confiscation/Civil Forfeiture administration - Wills and Estate Planning About the role We are seeking an experienced Senior Project Officer to lead and deliver a range of complex projects within the Estate Planning and Administration division. This role is responsible for managing end‑to‑end project delivery, stakeholder engagement, research and analysis, and providing high‑level advice to senior leaders. This is an exciting opportunity that will see you: - Lead the delivery of a range of divisional projects, aligned to priorities set by the Director. - Manage and oversee major aspects of project management and implementation, including monitoring project plans, coordinating resources, and managing budgets. - Undertake research and analysis to support the development of key projects within the Estate Planning and Administration division. - Manage projects designed to review, monitor and improve the effectiveness of service delivery within NSW Trustee and Guardian. - Provide timely advice and communication to key stakeholders across within the Estate Planning and Administration division and across NSW Trustee and Guardian regarding project status and implementation issues. - Provide high level advice and support to key stakeholders, Estate Planning and Administration Senior Leadership team and Office of the CEO in undertaking tasks and implementing project plans as required. - Prepare a range of project related documents to key stakeholders as required, including status updates, reports, budgets and discussion papers. - Contribute to the development of project management methodologies and process for NSW Trustee and Guardian. For more information about the position, view the role description. About you Application is encouraged if you demonstrate the following skills, knowledge and experience: - You are an experienced project professional with a strong background in leading and delivering complex projects within government or similarly regulated environments. - You bring demonstrated expertise in strategic and innovative project management, with a sound understanding of project methodologies, governance, processes and procedures. - You have proven ability to manage projects end‑to‑end, including planning, coordinating resources, monitoring progress, managing budgets and delivering outcomes on time and to agreed quality standards. - You are comfortable analysing data and information to identify insights, anticipate risks and issues, and develop practical, evidence‑based solutions that improve service delivery and customer experience. - You are a confident communicator who can clearly and concisely convey complex ideas and provide high‑level advice to senior stakeholders. - You have demonstrated experience influencing and negotiating with a diverse range of internal and external stakeholders, managing competing priorities and achieving consensus in complex environments. If this sounds like you, we would love to hear from you. Essential requirements - Relevant tertiary qualifications or equivalent experience. What we offer NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: - work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing) - various leave options (recreation, parental, and flex leave of up to 24 days per year) - career development including study leave and acting opportunities - access to Fitness Passport and employee assistance program, and annual flu vaccinations

Australia
$129.5K - $142.7K / year

Senior Forensic Accountant

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Accountant4 days ago

Title: Senior Forensic Accountant Location: Sydney, Australia Reference number 492331 Occupation Forensic Work type Full-Time Location Sydney Job Description: NSW Independent Commission Against Corruption ("the NSW ICAC") Join a leading, independent, integrity agency The NSW ICAC is a destination employer, with our people enjoying meaningful and rewarding work in identifying, investigating, exposing and preventing corruption across the NSW public sector. We have a rich culture of high ethical standards, integrity and accountability, which is complemented by a diverse and inclusive workforce. Senior Forensic Accountant Let's talk about the opportunity The purpose of this role is to apply forensic accounting expertise in the investigation of allegations of corrupt conduct in performance of the Commission's principal functions. This is a permanent, full-time position. Annual salary is $135,193 to $150,378, plus employer's contribution to superannuation (currently 12%) and annual leave loading (currently 17.5%). A talent pool may be created for future temporary or permanent positions. Click here to view the position description. Essential requirements Candidates will be assessed against the following requirements: - Relevant tertiary qualifications in Commerce, Accounting or Business. Current membership with Chartered Accountants ANZ and/or CPA Australia is highly desirable. - Demonstrated experience and sound knowledge of financial accounting practices and procedures, including financial reporting systems, and accounting and auditing standards. - Sound knowledge of forensic accounting services in accordance with APES 215, with demonstrated report writing and interpretation of financial information. - Strong problem solving and financial analytical skills to advance objectives within a multidisciplinary team. - Well-developed written and verbal skills to communicate effectively with people of diverse background, occupation, and seniority, both internal and external to the Commission. Experience in providing forensic accounting expertise and advice in an investigative or law enforcement environment is highly desirable but not essential. Those from a forensic accounting, auditing or financial accounting background are encouraged to apply. Employment is contingent upon the successful candidate having the ability to obtain an Australian Government Security Vetting Agency (AGSVA) clearance at Baseline level. Who we are The NSW ICAC was established in 1988 as an independent organisation to protect the public interest, prevent breaches of public trust and guide the conduct of public officials in the NSW public sector. We are committed to: - investigating and exposing corrupt conduct in the NSW public sector - preventing corruption through advice and assistance - educating the NSW community and public sector about corruption and its effects. What we can offer you - 35-hour week, with a minimum of 5 hours per day - Flex time so that additional hours may accumulate towards days off - Flexible working that may accommodate personal circumstances - Flexible start and finish times - Salary packaging options - Fitness Passport - discounted access to fitness facilities for employees and their families - Work from home 2 days/week subject to operational requirements - Inclusive and diverse culture

Australia
$135.2K - $150.4K / year

Principal Investigator

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Analyst4 days ago

Principal Investigator Job Description: Reference number req50836 Occupation Investigation Work type Full-Time Location Sydney - Greater West Salary Information $129,464 - $142,665 + Super Clerk Grade: 9/10 Employment Type: Ongoing, Full-Time Base Salary: $129,464 - $142,665 per annum plus Superannuation Location: Parramatta - Hybrid work arrangements. Office attendance required 2 – 3 days per week. An exciting opportunity has arisen within NSW Fair Trading for a Principal Investigator. Be Part of the Future of Fair Trading At NSW Fair Trading, we’ve been on an exciting journey of transformation — reimagining how we deliver for the people and communities of NSW. Through our recent organisational realignment, we’ve built a new operating model designed to put customers at the centre of everything we do, strengthen our regulatory impact, and enable our people to thrive. We’re creating a more modern, responsive and risk-based Fair Trading — one that understands the needs of people and businesses, embraces collaboration and innovation, and delivers better outcomes across the rental, strata, property and consumer markets we serve. This next phase brings new and exciting opportunities to join us in shaping “the new way” where you can help design smarter regulations, improve customer experiences, and make a real difference for the people of NSW. If you’re someone who: - Thinks deeply about the needs of people and communities, - Is motivated by great outcomes, not just processes, and - Wants to be part of an organisation that’s transforming how regulation works …then there’s a place for you in our future. Join us as we build a Fair Trading that’s fit for the future one that’s customer-centred, evidence-driven, and proudly focused on public value. About the Role As the Principal Investigator, you will lead complex, intelligence-led investigations into alleged breaches of legislation and regulations administered by NSW Fair Trading. You will manage a small team of investigators, ensuring matters are investigated lawfully, efficiently, and to the highest professional standards, contributing to consumer confidence and fair market practices. While we want to hear from people who are passionate about fact-finding and problem solving and who have worked in investigative teams before, we also want to hear from candidates with investigative experience in different fields, including regulators, law enforcement, insurance investigators, audit and forensic accounting and investigative journalism. Your Responsibilities Will Include: - Lead complex investigations to drive fair outcomes, including evidence gathering, interviews, and analysis. - Ensure investigations are conducted lawfully and in accordance with relevant legislation, policy, and procedures. - Prepare detailed reports, briefs of evidence and recommendations for enforcement or prosecution. - Provide coaching and technical guidance to investigators to build capability and consistency. - Collaborate with internal and external stakeholders to support coordinated enforcement activity. - Drive continuous improvement in investigative methods and compliance outcomes. To be successful in this role you will demonstrate: - Investigative expertise – Experience in conducting thorough and complex investigations - Regulatory knowledge – Understanding of legislation, compliance, and enforcement - Critical thinking – Strong analytical skills and sound decision-making - Communication and negotiation – Ability to engage with a wide range of stakeholders and deliver outcomes - Adaptability – Stay calm, impartial, and focused in high-pressure situations - Relevant qualifications such as Certificate IV in Government Investigations (or equivalent) are preferred. Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation Click Here to access the Role Description. For enquiries relating to recruitment please contact Judy Torres via Judy.Torres@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

Australia
$129.5K - $142.7K / year

Clinical Nurse Consultant

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Consultant4 days ago

Title: Clinical Nurse Consultant (Gde 2) - End of Life Care - Perm PT Location: Australia Requisition ID: REQ661754 Employment Type: Permanent Part Time, 24 hours per week Job Description: Remuneration: $73.15 - $74.61 per hour + 12% Superannuation + Salary Packaging Location: Liverpool Hospital With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great As a Clinical Nurse Consultant (CNC), you are an expert practitioner and a driving force for excellence. You lead with confidence, champion evidence‑based practice, and inspire a culture where clinical innovation, research, and professional leadership flourish. This position offers the chance to step into a highly respected senior clinical role where your expertise directly shapes the experience of patients and families during some of the most significant moments of care. As a Clinical Nurse Consultant (Grade 2) in Palliative and End of Life Care, you'll work with extended autonomy, lead best‑practice nursing, and contribute to a culture built on compassion, collaboration and professional excellence. Why you'll love this role: - Offering expert clinical advice and coordinating care for patients with complex and high-risk presentations. - Providing leadership in clinical governance, including practice review, supervision, and professional support for Registered and Enrolled Nurses - Leading the integration and sharing of research and evidence-based practice to enhance emergency nursing outcomes - Designing, delivering, and evaluating specialist education programs, alongside the development of contemporary learning resources - Supporting strategic service planning, contributing to service development initiatives, and evaluating clinical performance and outcomes Are You the Right Fit? This role is ideal for an experienced Clinical Nurse Consultant who brings advanced clinical expertise, sound judgment, and a deeply compassionate approach to supporting patients and families through palliative and end‑of‑life care. It suits someone who thrives in a collaborative environment, values autonomy, and is committed to continuous professional growth. You'll be a great match if you: - Bring advanced clinical capability and confidence in managing complex care needs within palliative and end‑of‑life settings. - Communicate with empathy and clarity, ensuring patients, carers, and families feel supported, informed, and involved in care decisions. - Demonstrate strong critical thinking, applying evidence‑based practice to deliver safe, high‑quality, person‑centred care. - Work collaboratively and professionally, engaging effectively with multidisciplinary teams and resolving challenges with maturity and respect. - Champion safety, quality, and continuous improvement, with a solid understanding of risk management and work health and safety principles. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. - Current registration with Australian Health Practitioner Regulation Agency (AHPRA) as a Registered Nurse Division 1, with a minimum five years full time equivalent post registration experience, with a minimum of three years full-time experience in the specialty field. In addition the employee must have approved post graduate nursing qualifications relevant to the field in which appointed, or such other qualifications or experience deemed appropriate by SWSLHD or working towards same. - Please elaborate on how your skills and experiences align with the role requirements highlighting how you will support specialised, compassionate support for people with a terminal life limiting illness focusing on comfort, dignity and quality of life. - Can you describe a time when you implemented an evidence-based change in end-of-life care? What was the outcome and how did you evaluate its success? - How do you demonstrate leadership in your current role, particularly in influencing practice across multidisciplinary teams? If you'd like more details, we're here to help. - Position Information - Applicants will be assessed against the criteria in the Position Description - How to Apply - Read our application guide and tips for improving your application. - Diversity, Culture & Inclusion - We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, - We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. More Than Just a Job - Why Work With Us? - Financial Perks - 12% superannuation - Salary packaging and novated leasing via Smart Salary - Annual leave with 17.5% leave loading (for full-time and part-time staff) - One extra day off each month for full-time employees - Work-Life Balance - Flexible work options, including hybrid and varied hours (depending on the role) - Paid maternity and parental leave - Generous leave options like long service and carers leave - Grow Your Career - Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. - Health & Wellbeing - Discounted gym membership through Fitness Passport - Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) - Wellbeing programs that promote mental health, resilience, and balance Additional Information - Temporary visa holders - May be considered if no suitable citizen or permanent resident is found. - Vaccination Requirements - All staff must meet NSW Health's vaccination and screening requirements before starting. - Child Safe Employment - South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health's commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Australia
$73 - $74 / hour

Senior Regulatory Analyst

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Title: Senior Regulatory Analyst Reference number req51136 Occupation Legislation Work type Full-Time Location Sydney Region Salary Information $129,464 - $142,665 + Super Job Description: Grade: Clerk Grade 9/10 ($129,464 – $142,665 p.a. base salary + superannuation) Duration: Ongoing Location: Sydney (111 Elizabeth Street) with hybrid/flexible work options Do complex regulatory challenges spark your curiosity? If so, join us and put that energy to work shaping stronger professional standards and better consumer protections across Australia The Professional Standards Authority is the NSW-based regulatory support agency for the multi-jurisdictional Professional Standards Councils. The Councils’ role is to lead the national system of professional standards regulation. We work with professional bodies and occupational associations to improve professional standards and protect consumers. This role is responsible for: As a senior member of the regulatory team, you’ll play a proactive, hands‑on role at the heart of complex regulatory work, working closely with the Manager and team members to deliver high‑quality outcomes, including: - Ensuring statutory decision making by the Councils is supported by robust, high quality analysis and advice - Delivering clear, practical assistance to legal, accounting, building sector and other associations to regulate professional and ethical standards for their members - Maintaining oversight of the ongoing performance and compliance of associations administering professional standards schemes across jurisdictions About you: You bring energy, curiosity and drive to your work, enjoy learning and leading, thrive in a team environment and implement continuous improvement. To be successful in this role you will have: - Experience in delivering legal, regulatory, compliance, risk management or professional standards services (or similar) - Proven ability to research and analyse information, solve problems, identify interrelationships and make evidence-based recommendations - Proven ability to write clearly, persuasively and concisely - Experience in establishing effective relationships with internal and external stakeholders - Ability to drive initiatives to improve service delivery, manage competing priorities and respond to tight deadlines

Australia
$129.5K - $142.7K / year

Registered Nurse - Clinical Trials Co-ordinator

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Title: Registered Nurse - Clinical Trials Co-ordinator - Temp FT Location: Australia Reference number REQ659913 Occupation Registered Nurse Work type Full-Time Location Sydney - West Salary Information $74317.94 - $104336.27 Job Description: Requisition ID: REQ659913 Employment Type: Temporary Full Time, 38 hours per week until 2/10/2026 Remuneration: $1,521.09 - $2,135.50 per week Location: Liverpool Hospital Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position. With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great Join Liverpool Hospital’s IBD and Liver Clinical Trials team and be part of innovative research that is transforming patient outcomes. In this temporary full-time role, you’ll contribute to cutting-edge clinical trials that make a real difference for patients living with inflammatory bowel disease and liver conditions. - Work within a collaborative team that encourages continuous learning and growth - Be part of South Western Sydney Local Health District’s diverse, progressive community - Contribute to the district’s mission of Leading Care, Healthier Communities - Build your research skills while advancing your professional development - Deliver first‑class care that prioritises patient needs and wellbeing Are You the Right Fit? You are a Registered Nurse with an interest, or experience, in clinical trials and research coordination, ready to contribute to multidisciplinary projects within a busy tertiary hospital setting. In this role, you will assist with the development and coordination of clinical trials within the IBD and Liver Clinical Trials Department, ensuring high-quality research delivery and exceptional patient care. You’ll thrive if you: - Enjoy working collaboratively with multidisciplinary teams - Have strong organisational and communication skills - Are committed to high standards of clinical governance and patient safety - Are motivated to learn, grow, and support innovative clinical research If you’re looking to broaden your research expertise while supporting patients through innovative clinical trials, this role could be the perfect next step. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. - Describe your experience in clinical trials or research, or your willingness and ability to learn the principles and practice of research and clinical trials. - Provide an example that demonstrates your ability to work independently and within a multidisciplinary team, including how you use organisational, communication, and computer skills to deliver high quality patient care. If you’d like more details, we’re here to help. - Position Information - Applicants will be assessed against the criteria in the Position Description. - How to Apply - Read our application guide and tips for improving your application. - Diversity, Culture & Inclusion - We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHD-EmploymentHub@health.nsw.gov.au - We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. - Aboriginal Workforce - For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHD-AboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website. More Than Just a Job – Why Work With Us? - Financial Perks - 12% superannuation - Salary packaging and novated leasing via Smart Salary - Annual leave with 17.5% leave loading (for full-time and part-time staff) - One extra day off each month for full-time employees - Work-Life Balance - Flexible work options, including hybrid and varied hours (depending on the role) - Paid maternity and parental leave - Generous leave options like long service and carers leave - Grow Your Career - Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. - Health & Wellbeing - Discounted gym membership through Fitness Passport - Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) - Wellbeing programs that promote mental health, resilience, and balance Additional Information - Temporary visa holders - May be considered if no suitable citizen or permanent resident is found. - Vaccination Requirements - All staff must meet NSW Health’s vaccination and screening requirements before starting. - Child Safe Employment - South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Australia
$1.5K - $2.1K / week

Digital Content Specialist

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Title: Digital Content Specialist Location: Sydney , Australia Reference number 106400-44186873 Occupation Project Management, Communications Marketing and Media Work type Contract / Temporary Location Sydney City Job Description: You can be part of the team that enables significant service improvements for our people. You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do. In this role, you'll: Join a high performing team delivering Transport for NSW's OneCX program of work. You will lead content design practice within the team, guiding 3 senior content officers in uplifting Transport for content to meet NSW Government accessibility, usability and content design standards, and publishing it on nsw.gov.au You will lead digital content strategies to deliver content projects in a fast-paced, complex environment. Your advanced UX knowledge, content design and stakeholder engagement capabilities will see you drive content excellence, lead cross-functional collaboration, and deliver end-to-end content solutions. This is a 24-month temporary fixed term position based in our Macquarie Park Office. There are hybrid working arrangements in place adhering to the Workplace Presence policy. Find more information on the role by viewing the Role Description and Information Pack. About you Your expertise in content design, combined with confidence presenting to and influencing stakeholders, and driving multi-team collaboration, are to key to success in this role. You can lead workflows, manage competing priorities and optimise performance through data-driven insights. You are: - skilled at leading end-to-end content planning, writing and publication - experienced in working within complex digital ecosystems - knowledgeable in the NSW Government Design System, content standards and accessibility best practices Experience working in Agile will be highly regarded. Who we are Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day. Join us Our workforce is as diverse as the community we serve. If you'd like further information on our inclusion and diversity initiatives, visit Transport careers. Flexible work options may be available. Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us. #LI-Hybrid #reghyb

Australia

Team Leader Customer Support

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Title: Team Leader Customer Support Reference number req51586 Occupation Call Centre Services, Management and Support Work type Full-Time Location Statewide Salary Information From AUD $113,574.00 to $125,720.00 per year Job Description: - Grade: Clerk Grade 7/8 - Salary: $113,574 - $125,720 plus super. - Employment Type: 2 x temporary full-time opportunities up to 12 months with the possibility of extension or conversion to ongoing employment. - Location: Gosford (Mann Street) or Sydney (Elizabeth Street) with hybrid working available with a mix of in-office days (two days per week currently) and working from home. The State Insurance Regulatory Authority (SIRA) is looking for two Team Leader Customer Support to join our team! About the team: We are a trusted, collaborative team who deliver customer-focused solutions with integrity, empathy, and excellence. Our goal is to empower customers, support each other, and consistently deliver high-quality outcomes that make a meaningful impact. What this looks like day to day? Being there for our customers, supporting them via a range of voice and digital channels with both inbound and proactive outreach support. We are currently in an exciting period of change where we are building a new CRM, launching a new internal HR system, and updating our processes and structure to be best placed to meet our customer needs. About the role We are looking for a motivated leader with a passion for providing great customer service and continuous improvement. No days will look the same, but some work our existing leadership team has been involved in includes: - Contact Centre Leadership (reviewing stats, identifying trends, managing escalations) - You understand the policies and processes, and can make decisions quickly in line with these to drive the best possible experience for our customers - Leadership excellence – Coaching, training and supporting a geographically diverse team to be their best everyday (including recruiting and onboarding new team members) - Conducting proactive and reactive information analysis - Identify opportunities, solutions, and recommendations for improving service delivery - Project Management – Leading a range of projects (some small, some large) to improve things for our customers and our people - Change Management – Contributing to the role out of new systems, building system requirements, UAT Testing and supporting team members through change To be successful in this role you will have: - A passion for customer service, you truly love to put the customer at the center and are guided by continually keeping them front of mind in all decisions - Demonstrated leadership experience - This is your bread and butter, you get great satisfaction from coaching and supporting your people to grow and improve. Accountability and transparency are in your comfort zone - Excellent communication skills - We are lucky enough to hear directly from our customers, and sharing insights into their experience with other areas of SIRA is vital to helping shape our schemes - Tech savviness – CRM’s, knowledge systems, Microsoft Office suite – you have experience with them all and learn/adapt to new systems quickly - The ability to adapt and a willingness to learn & speak up: You are comfortable working in a dynamic environment, challenging the status quo, adapting to changing priorities, and continuously learning new skills and knowledge - A proactive and collaborative approach: You take initiative, contribute effectively to team discussions, and work collaboratively to achieve shared goals. - Knowledge of the CTP or Workers Compensation schemes is desireable but not a requirement (we have a great range of scheme experts on board who can share their knowledge)

Australia
$113.6K - $125.7K / year

Senior Clinical Trials Coordinator

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Title: Senior Clinical Trials Coordinator (Health Manager Lvl 2) - Gastroenterology - Temp FT Location: Australia Reference number REQ662374 Occupation Project Manager Work type Full-Time Location Sydney - West Salary Information $114251 - $134809 Job Description: Requisition ID: REQ662374 Employment Type: Temporary Full Time, 38 hours per week until May 2027 Remuneration: $2,189.61 - $2,583.60 per week + 12% Superannuation + Salary Packaging Location: Gastroenterology Clinical Trials Unit - SWSLHD (Campbelltown Hospital) Please note: A current influenza (flu) vaccination is a mandatory requirement for appointment to this position. With your skills and experience, you can contribute to the millions of ways we're enriching health, and develop your career as part of the largest health organisation in Australia. Achieve Something Great This is a unique opportunity to take a lead role in a growing gastroenterology clinical trials service, contributing to innovative research while helping to shape high‑quality, patient‑centred trial delivery within South Western Sydney. - Lead impactful research with real-world outcomes – Coordinate and deliver gastroenterology clinical trials at Campbelltown Hospital, supporting access to innovative therapies and improved outcomes for a diverse patient population. - Be part of a connected and forward‑thinking trials network – Work collaboratively with investigators, sponsors, CROs and the CTSU, with mentorship and operational support through the Central Coordination Hub and district-wide initiatives. - Shape systems, governance and future capability – Play a key role in streamlining trial processes, implementing the National Clinical Trials Governance Framework, and building strong stakeholder relationships within a supportive and evolving research environment. Are You the Right Fit? The ideal candidate is an organised, proactive and collaborative clinical trials professional who is passionate about delivering high‑quality research and supporting positive patient outcomes within a hospital setting. - Strong technical and governance capability – Demonstrates sound knowledge of clinical trial operations across the full trial lifecycle, with a strong understanding of regulatory and governance requirements (ICH‑GCP, ethics, TGA, NCTGF) and the ability to manage complex documentation and compliance obligations with precision. - Excellent communication and stakeholder engagement – Communicates clearly and professionally with clinicians, research teams, patients, sponsors and support services, fostering effective working relationships and contributing to a positive, patient‑centred research environment. - Proactive leader with a solutions‑focused mindset – Brings strong organisational and time‑management skills, a continuous improvement approach, and leadership capability to mentor staff, resolve operational challenges, and support workforce development within a dynamic clinical trials setting. Selection Criteria To help us assess your suitability for the role, please tell us as much as you can about yourself in response to the questions below. - Tertiary qualifications in a health science or equivalent and/or demonstrated equivalent extensive experience in a health care setting. - Describe your experience coordinating clinical trials within a hospital or health service environment. Include your involvement in study start-up, regulatory processes, recruitment, and ensuring compliance with relevant guidelines (e.g. ICH-GCP, ethics, and governance requirements). - Provide an example of how you have led or supported a clinical trials workforce or multidisciplinary team. How did you ensure consistent, high-quality trial delivery while managing competing priorities, and what outcomes were achieved? - Describe your experience with clinical trial systems (e.g. CTMS, eISF, EDC) and quality management processes. How have you used data, audits, or process improvements to enhance performance or compliance? - Provide an example of a complex operational challenge in a clinical trial and how you worked with stakeholders (e.g. investigators, sponsors, support services) to resolve it. - Applicants must possess an Australian C-Class driver's license (including P1 or P2). Those who hold a C class license (P1 or P2 included) from a state other than NSW must obtain a NSW C class (P1 or P2 included) license within three months of appointment. Learner's licenses are not permitted. If you’d like more details, we’re here to help. - Position Information - Applicants will be assessed against the criteria in the Position Description. - How to Apply - Read our application guide and tips for improving your application. - Diversity, Culture & Inclusion - We are proud to be an equal opportunity employer dedicated to accessibility and a supportive recruitment experience. If you require adjustments or assistance during the application process, please contact SWSLHDJobs@health.nsw.gov.au - We value the diverse backgrounds, experiences, and perspectives of our workforce and are committed to fostering a respectful and welcoming environment. We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, neurodivergent individuals, those from Refugee, multicultural and multifaith backgrounds, and members of the LGBTQI+ community. - Aboriginal Workforce - For Aboriginal candidates who would like to talk to our Aboriginal Workforce Team, please contact SWSLHDAboriginalWorkforce@health.nsw.gov.au. Support is also available through the Stepping Up website. More Than Just a Job – Why Work With Us? - Financial Perks - 12% superannuation - Salary packaging and novated leasing via Smart Salary - Annual leave with 17.5% leave loading (for full-time and part-time staff) - One extra day off each month for full-time employees - Work-Life Balance - Flexible work options, including hybrid and varied hours (depending on the role) - Paid maternity and parental leave - Generous leave options like long service and carers leave - Grow Your Career - Access to learning opportunities through our dedicated Education and Organisational Development team, who support staff with training, workshops, and career development programs. - Health & Wellbeing - Discounted gym membership through Fitness Passport - Free and confidential support for staff and their families via our Staff Wellbeing and Support Service (EAP) - Wellbeing programs that promote mental health, resilience, and balance Additional Information - Temporary visa holders - May be considered if no suitable citizen or permanent resident is found. - Vaccination Requirements - All staff must meet NSW Health’s vaccination and screening requirements before starting. - Child Safe Employment - South Western Sydney Local Health District is dedicated to fostering a child-safe environment that respects and upholds the rights of children and young people, aligned with NSW Health’s commitment to implementing the Child Safe Standards. We aim to ensure that children and young people feel safe, supported, and included in their care. All current and prospective staff are expected to prioritise the safety, welfare, and well-being of children and young people, actively working to protect them from harm and abuse.

Australia
$2.2K - $2.6K / week

Senior Project Officer Evaluation

NSW Government

The New South Wales (NSW) Government serves as the governing body for Australia’s most populous state, dedicated to delivering programs and services that enha

Project Manager4 days ago

Title: Senior Project Officer Evaluation Reference number 550273 Occupation Projects Work type Full-Time Location Sydney City, Sydney - West Salary Information Environment Officer Class 10 Job Description: Do you want your work to make a difference for NSW? Working to protect the state’s environment and heritage. - Make your mark on the future of NSW by joining our Strategic Management and Delivery Office - Temporary opportunity until June 2030 - Office location upon negotiation across NSW, hybrid working supported - Salary relative to experience, and ranges from $134,241 to $148,239 + super What if your work didn’t just measure outcomes—but shaped the future of an entire state? At DCCEEW, we’re leading the transition to a sustainable, net zero future for NSW. From climate action and clean energy to water stewardship and environmental conservation, our work matters—and we need a sharp, strategic thinker to help us evaluate, improve and amplify that impact. This isn’t your typical project role. As our Senior Project Officer, Evaluation, you’ll sit at the centre of strategy, policy, and delivery—turning data into powerful insights that influence decision-making at the highest levels. You will: - Lead evaluation design and delivery across major programs, policies and projects - Turn evidence into insight, helping shape government investment decisions - Partner with senior leaders, delivery teams and external providers - Drive continuous improvement through smart analysis and forward-thinking recommendations - Tell the story of impact, communicating complex findings in meaningful ways You’ll play a critical role in ensuring our initiatives deliver real outcomes for communities, the environment and future generations. About You You’re analytical, curious, and confident navigating complexity. You enjoy asking “why,” challenging assumptions, and influencing outcomes. We’re looking for someone who: - Has strong experience in evaluation, performance measurement, or policy analysis - Can translate complex data into clear, compelling insights - Brings strategic thinking and problem-solving capability - Builds trusted relationships and confidently engages stakeholders at all levels - Has relevant tertiary qualifications or equivalent experience Essential Requirements - Tertiary qualification in a relevant discipline and/or equivalent experience in a senior technical role in leading the measurement, modelling, reporting and/or evaluation/review of policy, strategy, portfolio, program or project outcomes and benefits. For more information read the full Role Description: Senior Project Officer - Evaluation Who we are The Department of Climate Change, Energy, the Environment and Water (DCCEEW) works to protect the state’s environment and heritage. It leads the way on climate change, driving the sustainable transition to a net zero economy, powered by affordable, reliable, and clean energy. DCCEEW conserves and protects the state’s natural environment. It manages the NSW national park estate, including its rich and diverse biodiversity and Aboriginal cultural heritage for future generations. DCCEEW also ensures sustainable management of water resources across the state, to support the environment, communities and industry. We acknowledge the ongoing custodial responsibilities of the Aboriginal peoples of NSW to care for Country and water and are committed to establishing meaningful partnerships with Aboriginal peoples in the management of the environment. To Apply If excited by the information above, we look forward to receiving your application, including a copy of your resume and cover letter expressing your interest and suitability for the role. Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment. Should you require further information about the role please contact Jasper Odgers via jasper.odgers@dcceew.nsw.gov.au. A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months. Our goal is to build a workforce that not only represents but also understands and serves the diverse communities of New South Wales. We are committed to making our state a vibrant and inclusive place to live, work, and thrive for everyone. Our workforce represents people of all ages and genders, Aboriginal and Torres Strait Islander people, people with disabilities, the LGBTQI+ community, and people from diverse ethnic and cultural backgrounds. Looking for more information or assistance in applying? - Our commitment to a diverse and inclusive workplace. - How we encourage and support people with disability - Information and adjustments for individual needs for the recruitment process and the workplace.

Australia
$134.2K - $148.2K / year

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