• Build customer lifecycle and nurture programs distinct from prospect marketing. • Design platform expansion campaigns based on onboarding use cases and unused features. • Partner with Go-to-Market Engineering (GTME) on customer health scoring and expansion signal detection. • Create ROI reports and value summaries as easy, one-click artifacts Account Managers can use in-deal. • Run multi-team penetration plays within existing enterprise accounts. • Build win-back and re-engagement campaigns for quiet or at-risk customers. • Analyze why customers leave and turn insights into retention plays. • Partner closely with Customer Success and Account Managers on retention initiatives.

Role Description - Contactar a clientes y no clientes para ofrecer líneas nuevas, portabilidades y líneas adicionales. - Informar sobre planes, promociones y beneficios. - Registrar correctamente las ventas en el sistema. - Brindar una atención cordial y de calidad. - Cumplir con los objetivos comerciales. Horario: Lunes a sábado de 9:00 a.m. a 6:00 p.m. Incluye 45 minutos de break. Descanso fijo domingos y feriados. Qualifications - Secundaria completa. - Mayores de 18 años. - Con o sin experiencia. - Laptop o PC con disco sólido. - Procesador Intel i3/i5/i7 (6ta generación a más) o Ryzen 3+. - Internet mínimo de 50 Mbps. - Windows 10 o superior. - Cámara encendida durante la capacitación. Benefits - Sueldo fijo S/ 1130. - Comisiones ilimitadas. - Bonos por productividad. - Capacitación pagada. - Línea de carrera desde el tercer mes. - Convenios corporativos, educativos y beneficios exclusivos. - Planilla completa desde el primer día.

Role Description We’re looking for a designer to join our Brand & Marketing Design team. It’s an exciting time for the brand and the business, so with the right talent and attitude, you can expect the role and opportunities to evolve rapidly. Reporting to the Design Director of Brand and Marketing and working closely with the wider marketing team, this role is responsible for the design and production of assets to support Karbon’s marketing effort. - Design web and mobile-based marketing experiences in complex contexts - Provide design partnership for long form content such as ebooks and reports - Design and produce social post imagery and advertising creative, using AI to generate variations and test concepts efficiently - Design presentations, sales collateral, and event materials - Partner on design and execution of branded merchandise - Be involved in conversion point optimization and testing - Provide design support for internal company initiatives as needed - Help ensure consistency in Karbon's brand identity across touchpoints - Stay up to date with design trends and emerging AI capabilities, contributing new creative ideas and tool approaches to enhance Karbon's marketing efforts - Partner on brand expression evolution - Collaborate with marketing team on group ideation and execution Qualifications - Strong ability to work in Figma, including directing and refining AI-assisted design workflows - Solid layout and visual design skills - Very good organization ability - Good communication and writing skills - A solid understanding of web and digital media - Passion to take your part of a project and own it to the finish - Maturity to discuss work critically - Ability to work autonomously once briefed - Attention to detail, especially quality-checking outputs against brand standards - A drive to learn, develop, and expand your skill set - Confident writer of short-form content, because words are design too - Judgment about when to use AI tools for efficiency vs. when hands-on creation is required - Ability to handle multiple projects and deadlines in a fast-paced environment - Three or more years professional experience in marketing-related design - Lightweight video editing ability a plus - Experience with B2B software brands a plus - Experience using AI-assisted design or content tools required Benefits - Gain global experience across USA, New Zealand, UK, and Canada - 4 weeks annual leave plus 5 extra "Karbon Days" off a year - Flexible working environment - Work with (and learn from) an experienced, high-performing team - Be part of a fast-growing company that firmly believes in promoting high performers from within - A collaborative, team-oriented culture that embraces diversity, invests in development, and provides consistent feedback - Generous parental leave

• You'll own customer loyalty, retention and re-engagement, and our owned channels: email and social. • You'll own our email program in Klaviyo end-to-end — the campaign calendar, trigger-based flows (welcome, browse and cart abandonment, post-purchase, winback), segmentation, testing and deliverability. • You'll own repeat purchase rate — building the journeys that turn a first order into a second, and re-activating customers who've gone quiet. • You'll relaunch our loyalty program end-to-end — positioning, mechanics, build (across Shopify and Klaviyo), launch and measurement. • You'll personalize our marketing campaigns and on-site experience — using browsing behaviour, purchase history and brand affinities. • You'll run our organic social presence as a true owned channel — content that builds the brand, feeds the funnel.