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Hilb Group logo
Hilb Group

Your challenges, our solutions

Personal Lines Account Manager

Account ManagerSalesOtherRemoteSeniorTeam 1,001-5,000Since 2009H1B No SponsorCompany SiteLinkedIn

Location

New York

Posted

109 days ago

Salary

$60K - $68K / year

Seniority

Senior

3 yrs expEnglish

Job Description

Personal Lines Account Manager

Hilb Group

• Proactively manage an assigned book of business acting as the primary client relationship manager with responsibility for overall account servicing and maintenance • Handle inquiries regarding insurance coverages, policy changes and general insurance questions as related to lines of business • Handle billing, service and endorsement requests and process necessary paperwork associated with requested • Act as liaison between customer and carrier working closely with both to ensure a mutually beneficial relationship • Handle renewal/expiration list for assigned book of business, reviewing loss information, obtaining updated information, renewal applications, and negotiating renewal pricing when necessary • Maintain knowledge of all company systems and offerings

Job Requirements

  • 3+ years of experience in customer service and/or sales in the p&c insurance industry
  • Strong interpersonal skills and ability to effectively communicate via phone or email
  • Superior listening skills and ability to probe customer needs and opportunities through question-based selling and retention techniques
  • Self-directed with good decision making and time management skills
  • Proficient PC skills; knowledge of insurance software including AMS360

Benefits

  • Company Paid Life Insurance
  • Long-Term and Short-Term Disability
  • Medical, Dental, Vision and FSA/HSA plans
  • 401(k) with company match
  • Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits
  • Generous PTO
  • An awesome team of professionals!

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