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Kaiser Permanente

Kaiser Permanente is comprised of numerous regional Permanente Medical Groups, the Kaiser Foundation Hospitals, and the Kaiser Foundation Health Plan to make up

Sales Representative I - Group Sales

Location

United States

Posted

2 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Sales Representative I - Group Sales

Kaiser Permanente

Role Description Helps identify appropriate solutions to meet lead/prospect/customer needs and resolves standard lead/prospect/customer questions or issues in a timely manner, with detailed guidance. Generates prospective sales by utilizing routine protocols in prospecting, sourcing, developing, and maximizing referral networks. Develops sales strategy with detailed instructions, helps gather data for sales status reports, and uses research and basic knowledge on health care to articulate internal sales strategies and drive external sales. Gathers, analyzes, and applies data on trends related to sales strategy with detailed guidance and assists in accomplishing sales plans and driving internal negotiations and sales strategy. Advocates for process improvement by following detailed instructions and procedures to assist others in identifying and implementing initiatives for overcoming obstacles to sales progress and ensuring objectives are met. - Pursues effective relationships with others by sharing information with coworkers and members. - Listens to and addresses performance feedback. - Pursues self-development; acknowledges strengths and weaknesses, and takes action. - Adapts to and learns from change, challenges, and feedback. - Responds to the needs of others to support a business outcome. - Completes routine work assignments by following procedures and policies and using data, and resources with oversight and management. - Collaborates with others to address business problems; escalates issues or risks as appropriate; communicates progress and information. - Adheres to established priorities, deadlines, and expectations. - Identifies and speaks up for improvement opportunities. - Ensures a high level of customer service is provided by helping to identify appropriate solutions based on lead/prospect/customer needs. - Exhibits basic knowledge about various health plans and benefits to convey KP's unique value proposition. - Helps to resolve standard lead/prospect/customer questions or issues in a timely manner. - Serves as an advocate for process improvement by identifying solutions for overcoming obstacles to sales initiative progress. - Acts as a sales subject matter expert by participating in work groups to meet department objectives. - Applies routine methods/processes for the continuous improvement of tools, technology, and processes. - Utilizes basic knowledge of Federal and State laws, regulations, contracts, and rulings. - Contributes to group installation and/or member enrollment processing to ensure that all critical milestones are met. - Generates prospective sales by helping to organize open enrollment events. - Utilizes routine protocols to build relationships with key influencers, brokers, consultants, decision makers, and/or community groups. - Exhibits basic knowledge on prospecting, sourcing, and developing and maximizing referral networks. - Collects and/or submits materials/forms for incoming business opportunities. - Completes tasks as assigned to maintain and use new applicable and relevant resources. - Contributes to strategic development by developing strategy to meet annual sales targets, goals, and initiatives. - Helps to gather data for sales status reports including sales activity, follow-up, closings, and target achievement. - Utilizes research and basic knowledge of health care marketplace to articulate internal sales strategies. - Assists team members in using sales performance data to maximize performance. - Collaborates with team members on optimal offering conditions and/or market segmentation. Qualifications - High School Diploma or GED, or equivalent OR minimum one (1) year of experience working in a corporate or business office environment, which can include relevant internship experience. - Accident and Health or Sickness Insurance License (Hawaii) within 3 months of hire.

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