• Handle and convert incoming guest calls always meeting touchpoint expectations during guest interactions to close the sale. • Ensure compliance with GRSC call flow, touchpoints, and selling strategies. • Complete daily administrative routines (system logins, checklists, e mails, trainings). • Manage guest voicemails and conduct callbacks. • Monitor and manage property waitlists, including availability checks and guest callbacks. • Engage in extensive training modules (Back to Basics, OSHA, Security Awareness, property-specific training).

• Communicate DNOW objectives, business model, and technologies clearly within the customer organization at the upper levels. • Focus internally within the Branch and with customer executives to ensure a high degree of communication across a wide range of issues focused on customer satisfaction, including on-time delivery, product availability, problem resolution, solution creation and implementation, and process design and redesign. • Manages all facets of operations to insure all internal and external requirements for the area assigned are fulfilled • Facilitate and oversee all facets of revenue generation within assigned area. • Maximize financial results, and meet and exceed sales goals. • Cultivate and grow customer base and increase market share within region. • Manage and lead the team to provide excellent customer service to assigned group in specific area. • Supervise/direct branch managers and ensures daily duties are carried out. • Communicate effectively within the Region and Corporate; operations, support groups and management on activity, sales, opportunities and market information. • Ensures key metric performances are in place and actively being managed. • Maintains branch inventory levels which meet or exceed company guidelines which include on hand unit accuracy and total investment. • Ensure that effective processes are in place that communicate customer needs and delivery of Branch products and services. • Set metrics around performance, account management, training, and profit generating objectives for the Area Sales Team. • Resolve issues with quick responses and quality work. • Communicate and work with the other Area Sales Managers to ensure that there is a clear understanding of the customer’s plans and activities. • Facilitate a monthly Area meeting with the Area Sales and Operations Teams to ensure clarity around goals, issues, and opportunities. • Work with the Area Sales Team in building strategies to produce results and generate revenue around all Branch product solutions & offerings. • Conduct quarterly reviews with the Area Sales Team to ensure strict focus on opportunities, issues, action items, and personal development. • Maintain strict confidentiality according to internal policy from Area customers. • Special projects, as assigned.

Sales Director Remote Sales Other Sunnyvale, California, United States Texas, United States Description As a Sales Director, you will play a pivotal role in driving KNOREX's business growth and expansion into new verticals and new markets. We are seeking an energetic, high-output, and strategic sales professional to thrive in our fast-paced environment and drive significant business growth. The ideal candidate possesses exceptional consultative selling skills to effectively address the evolving digital marketing needs of our clients. In this role, you will work closely with our passionate and driven team of SDR, Solutions Architect, and Account Manager. You will be responsible for proactively engaging leads, converting prospects, and generating a high volume of sales activity to drive adoption of the KNOREX XPO platform and our suite of services. Duties & Responsibilities - New Business Acquisition: Source, identify, and secure new business opportunities with media agencies and mid-market enterprises. - Client Relationship Management: Establish and nurture strategic partnerships with key decision-makers and influencers to deeply understand their marketing objectives and align KNOREX’s solutions to meet their goals. - Product Expertise: Develop a comprehensive understanding of KNOREX’s products, positioning, pricing, and proposal models. - Sales Strategy Execution: Implement targeted sales strategies that align with company revenue and profit objectives, consistently meeting or exceeding assigned quotas. - Pipeline Management: Maintain excellent sales hygiene by tracking selling activities, contacts, deals, strategies, and reporting. - Professionalism & Representation: Conduct all business dealings with the highest level of professionalism, and represent KNOREX at key industry events and trade conferences. Requirements - Experience: 5+ years of demonstrated success in digital media or ad tech sales. - Industry Knowledge: Deep, solid understanding of ad networks, demand-side platforms (DSPs), exchanges, and the broader programmatic landscape. - Track Record: A proven history of consistently meeting and exceeding revenue targets and quotas. - Proven Stage Experience: Successfully scaled an AdTech/MarTech or SaaS company $30M+ ARR. - Sales Skills: Strong negotiation, consultative selling, and closing skills (6–7 figure deals). - Relationship Building: Proven ability to build meaningful, long-term relationships with C-level executives and key stakeholders. - Soft Skills: Individually driven, highly motivated, personable, and collaborative. Must be comfortable managing multiple projects concurrently in a fast-paced environment. - Culture Fit: Hands-on, adaptive, and accountable. Thrives in growth-stage environments. - Communication: Exceptional communication (written and verbal), presentation, and facilitation skills. Benefits Comprehensive Health Coverage: Robust medical, dental, and vision insurance plans to keep you and your loved ones healthy (family coverage available based on job level). Continuous Learning: A dedicated personal development fund to support your continuous upskilling, professional growth, and well-being. Remote & Flexibility: Enjoy a flexible work environment that empowers you to balance your professional responsibilities with your personal life. Collaborative Culture: Work alongside a passionate, high-performing team with a structured support system (SDRs, Solutions Architects, and Account Managers) designed to help you win.

• Make, obtain, and secure sales • Develop and maintain sales through product presentations and customer interaction on behalf of CORE clients as directed • Develop and maintain a Platinum Partner Portfolio of a minimum of 35 accounts by calling on them every 60 days at minimum • Make a minimum of 10 sales calls per week • Present a minimum of 3 clients on each sales call • Utilize CRM for planning & reporting sales activity, obtaining targets, objective planning, and self-management by entering all relevant information in real time and in accordance with all assigned deadlines • Work hand in hand with the Bid Team to identify opportunities and provide sales insights to our clients • Commodity utilization management (Goal of 80%+) • Drive bid compliance, increase consumption, and execute conversions at your assigned Platinum Partners • Visibility in the industry through shows, conferences, and meetings • Maintain and update operator profiles: Buyer contacts, priority, market segments, attributes, size, buying group affiliation, distribution channel, client competitive information, etc. • Manage administrative time in an effective manner. Preparing for and securing the necessary sales tools (samples, programs, POS, etc.) needed for a professional sales presentation • Support team effort as needed and requested by management via company sales meetings, food shows, vendor fairs and district sales meeting