Benchmark

• Drive top-line revenue across multiple hotels by optimizing pricing, managing distribution, and leading revenue strategy. • Collaborate with marketing, sales, and operations while ensuring tactical execution and data integrity across all revenue systems and distribution platforms. • Lead pricing strategy across transient, group, and wholesale segments through collaboration with sales and ops. • Develop and implement strategic plans to achieve optimal mix and maximize RevPAR. • Facilitate weekly revenue meetings and quarterly business reviews. • Analyze competitor data and market trends to inform strategy. • Manage and execute rate loading, restrictions, and stop-sell actions across RMS, CRS, PMS, and third-party sites. • Perform daily audits to ensure data accuracy and rate integrity across systems. • Execute promotional offers and digital rate campaigns in coordination with marketing.

• Develop and implement strategic plans which focus on identifying opportunities • Achieve or surpass sales goals for territory within expense guidelines • Manage the territory by using CRM effectively to enter and track opportunities, contacts, cuts, wins, and losses • Generate quotes and provide support for proposals as needed • Demonstrate knowledge of the products, both print and digital • Provide sales, sampling, and inventory forecasts as requested • Prospecting and meeting with new and existing New England school customers

• Provide strategic leadership and oversight for F&B operations across the portfolio, ensuring consistency in quality, service, and guest satisfaction • Collaborate with hotel and regional leadership, owners, and property teams to develop and implement resources, tools, standards, and programs across Restaurants + Bars, Culinary, and Meetings + Events • Lead product and service development, driving operational excellence and ensuring the highest standards across culinary, bar, service, programming, and event operations • Guide performance by analyzing financial results, implementing cost-control measures, and creating strategies that optimize efficiency, revenue growth, and profitability • Support properties with concept development, repositionings, renovations, and openings, including beverage programming, marketing, and guest-focused activations • Drive talent development by leading recruiting, training, onboarding, and retention initiatives, while mentoring and inspiring the next generation of F&B leaders • Provide leadership and support for conferences, corporate meetings, events, and other portfolio-wide initiatives • Stay ahead of industry trends and consumer behaviors by engaging in research, workshops, and professional development; apply best practices to continuously elevate operations and guest experiences • Actively engage, develop, and inspire F&B teams through leadership development and mentorship programs.

• Work independently and as part of an Agile software development team taking responsibility for solving complex problems. • Competent at turning ideas into code, and making that code usable by your teammates, and the company at scale. • Advance our goals around quality and engineering discipline • Test, analyze data, and improve constantly

• Drive Sales and Marketing revenue development initiatives and ensure implementation of programs in order to align execution and business results with PGH strategy. • Focus on attaining total sales/revenue objectives, strategically focusing on efforts within assigned/all markets. • Identify emerging business opportunities and risks to determine revenue and profit implications. • Ensure that regional Sales and Marketing efforts are in alignment with the overall Resort and PGH Sales and Marketing vision. • Provide functional and business expertise and strategic perspective to develop and implement profitable revenue strategies. • Serve as change agent and play a key leadership role in driving the implementation, pull-through and sustainment of revenue and profit.

• Generate sales and expand market presence • Identify opportunities for print and digital products • Follow up on leads and establish customer relationships • Participate in sales strategy development and proposal writing • Close and manage sales opportunities from start to finish • Support and attend conferences and exhibits

• Lead the technical direction and day-to-day priorities for the DevOps Engineering team. • Design and implement scalable CI/CD pipelines using GitHub Actions, with a focus on performance, traceability, and security. • Build reusable, secure infrastructure frameworks and tooling using AWS-native services (e.g., CodeBuild, ECS, EKS, Lambda, CloudFormation). • Drive initiatives to improve developer experience, such as self-service environments, developer portals, golden path workflows, and template repositories. • Define and maintain standards for infrastructure automation, platform consistency, and governance in a multi-account AWS environment. • Collaborate with architects, security, SREs, and application teams to ensure infrastructure designs align with broader technical strategies. • Establish and champion DevOps best practices across the Software Engineering, Architecture, and QA organization. • Provide technical mentorship to DevOps engineers and influence architectural decision-making across engineering. • Continuously evaluate new tools and services in the AWS and DevOps ecosystem that could improve team velocity or platform reliability.

• Work with the Editorial team to project manage the development phase of new product development, both Core and Supplemental • Coordinate with vendors, colleagues, and freelance writers developing content, ensuring that content guidelines are observed • Review, edit, and approve manuscript and production stages, working directly with copy editors, graphic designers, and photo researchers • Incorporate feedback (based on defined review stages) from Professional Development, Sales and Marketing, Editorial management, and outside reviewers and consultants • Develop and maintain writing and editing guidelines • Request and review vendor and writer samples and provide vendor feedback as necessary to ensure quality control • Attend regularly scheduled status meetings with Executive Content Developer or Senior Content Developer to report on workflow and content issues • Create or update Product Library documentation • Communicate with Sales and Marketing to support the development of sales support tools • Work with the Correlations Manager, as needed, to create and/or review state or competition correlations to ensure that they accurately address standards and topics • Support Sales and Marketing by reviewing pullouts, space ads, pre-pub flyers, and other sales support tools for accuracy and completeness • Read professional journals to increase market and pedagogical knowledge • Attend department and weekly product status meetings • Complete time tracking documentation on a weekly basis

• Project manage the development phase of new product development, both Core and Supplemental • Coordinate with vendors, colleagues, and freelance writers developing content • Review, edit, and approve manuscript and production stages • Incorporate feedback from various stakeholders • Develop and maintain writing and editing guidelines • Request and review vendor and writer samples • Attend regularly scheduled status meetings to report on workflow and content issues • Create or update Product Library documentation • Communicate with Sales and Marketing for development of sales support tools • Work with the Correlations Manager to ensure that standards and topics are accurately addressed • Support Sales and Marketing by reviewing sales tools for accuracy • Read professional journals to increase market and pedagogical knowledge • Attend department and weekly product status meetings • Complete time tracking documentation on a weekly basis

• Contribute to the design, development, and delivery of features that enhance system reliability and scalability. • Define, measure, and improve SLIs, SLOs, and error budgets in collaboration with engineering teams. • Participate in building a culture of reliability through knowledge sharing, documentation, and process improvements. • Implement and improve observability tooling and practices to monitor the health and performance of production systems. • Participate in incident management, including on-call rotations, root cause analysis, and postmortem reviews. • Lead smaller initiatives or components of larger projects, ensuring technical quality and operational readiness. • Collaborate with software engineering, security, and product teams to ensure resilient and secure system design. • Mentor junior engineers, sharing expertise in SRE principles and AWS best practices. • Contribute to automation efforts to reduce toil and improve efficiency of operational processes.