• Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape. • Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations. • Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations. • Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization. • Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency. • Help resolve complex technical issues for key customers, working with customer success and engineering teams. • Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions. • Participate in marketing events, including executive briefings, conferences, and trade shows.

• Engage regularly with senior executives to understand their goals and provide strategic guidance • Jointly create success plans with customers to deliver value and outcomes from Thomson Reuters' legal AI solutions • Collaborate with customers to identify their specific business challenges and design tailored workflows/use cases • Partner with customers to help gain executive sponsorship and define change management strategies • Ensure users are trained appropriately and define mutual strategies to grow adoption of TR Legal AI solutions • Capture value delivered to customers, lead executive business reviews, and develop the joint roadmap for success • Proactively address customer needs and identify opportunities for expansion

• Effectively partner with Account Executives to understand prospects’ challenges and articulate Fieldguide’s value proposition, vision, and strategy to prospects • Build credibility with technical champion at the prospect company • Understand and help orchestrate all phases of the sales cycle, including leading technical validations during the Proof of Value phase • Participate and contribute to the enterprise sales process, product, or best practices initiatives • Present and demonstrate the product in a persuasive way based on key messages, decision criteria, and key business issues, ensuring the product is presented competitively • Successfully manage customer questions and objections and resolve concerns

• Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers. • Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate. • Turning customer goals into scalable, secure, and high-performance architectures, driving successful deployments and industry-leading best practices. • Leading sales activities such as Technical Demos, Customer Analysis Reports (CAR's) and Proof of Concepts (POC's). • Maximizing customer satisfaction, retention, and growth based on the customer's needs and business requirements. • Guiding customers through design and validation using Akamai's portfolio: Web Application Firewall, API security, Bot Management and Zero Trust solutions. • Demonstrating how Akamai solutions integrate with AI-driven workflows, automation frameworks, and modern DevOps tool chains. • Advising customers on safe and efficient adoption of AI-powered features within Akamai's platform.