We Turn Challengers Into Champions
Director, Lifecycle Marketing
Location
United States
Posted
5 hours ago
Salary
$109K - $135K / year
Seniority
Lead
Job Description
Director, Lifecycle Marketing
Wpromote
• Oversee a portfolio of enterprise and mid-market clients • Lead high-performing team members • Drive innovative acquisition and retention strategies across email, SMS, push, loyalty, and other owned channels • Report to the Head of Lifecycle Marketing • Balance client leadership, people management, and strategic growth • Establish scalable team processes, playbooks, and quality standards • Design scalable customer journeys, lifecycle programs, and omni-channel personalization strategies • Provide strategic guidance across major CRM and automation platforms • Partner with cross-functional teams to develop integrated customer experiences
Job Requirements
- 6+ years of experience in lifecycle marketing, CRM, retention marketing, marketing automation, or email marketing
- Experience leading and developing cross-functional team members or direct reports.
- Proven success developing enterprise lifecycle marketing strategies that drive customer engagement, retention, loyalty, and revenue growth.
- Deep understanding of customer journey mapping, segmentation, personalization, CRM strategy, and omnichannel lifecycle marketing.
- Experience serving as a client advisor and presenting strategic recommendations to senior stakeholders.
- Strong leadership skills with demonstrated success coaching teams, managing performance, and developing future leaders.
- Experience supporting business development efforts including audits, proposals, and strategic sales presentations.
- Strong analytical skills with experience translating complex performance data into actionable business recommendations.
- Experience with web analytics (GA4, etc.) and measurement frameworks that connect lifecycle performance to business outcomes.
- Working knowledge of customer data platforms (CDPs), CRM integrations, and marketing technology ecosystems.
- Experience with lifecycle marketing platforms such as Klaviyo, Braze, SFMC, HubSpot, Iterable, Attentive, Pardot, Marketo, or similar.
- Passion for innovation, AI, and continuously evolving lifecycle marketing best practices.
Benefits
- Remote-first culture
- Unlimited PTO
- Extended Holiday break (Winter)
- Flexible schedules
- Work from anywhere options*
- 100% paid parental leave
- 401(k) matching
- Medical, Dental, Vision, Life, Pet Insurance
- Sponsored life insurance
- Short Term Disability insurance and additional voluntary insurance
- Annual Class Pass credits and more!
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