• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively and strategically utilizes approved clinically oriented disease state information and patient resources, as applicable • Demonstrates strong teamwork capabilities to collaborate effectively and compliantly across the organization to address customer inquiries and advance Pfizer objectives. • Completes all administrative expectations on time and compliantly.

• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; identifies and implements engagement strategies • Builds rapport and relationships with customers in live and virtual environments • Understands and leverages internal reports and analytics to assist with strategic business opportunities • Educates providers on unbranded and branded product value proposition for relevant patient populations • Collaborates effectively across the organization to address customer inquiries and advance objectives • Completes all administrative expectations on time and compliantly.

• Definition of end-to-end processes (Order-to-Delivery) to increase operational efficiency. • Synchronization of Viessmann Residential (VCS) and Carrier HVAC processes for seamless operations. • Selection and implementation of spare parts selection tools to optimize inventory management. • Improvement of SKU management and master data governance. • Standardization of technician work order handling across teams. • Support and largely independent facilitation of cross-functional workshops with central and decentralized service stakeholders. • Visualization (mapping) of core processes and identification of improvement opportunities for continuous development.

• Identify constraints to flow for improved on-time delivery from suppliers • Active participant in cross-functional supplier performance reviews • Lead/co-lead Production meetings with Suppliers • Develop a strong understanding of the products and operational processes • Effectively drive tasks/projects to completion • Build and maintain relationships with various partners, customers, and suppliers