On-demand platform for infusion nurses in patients' homes.
Partner Success Manager
Location
Texas
Posted
1 day ago
Salary
$120K - $138K / year
Seniority
Senior
Job Description
Partner Success Manager
Float Health
• Your job is to grow referral volume across a portfolio of Float's specialty pharmacy partners. • You will take full ownership of a portfolio of specialty pharmacy accounts, driving growth through deep relationship-building with User and Detailed Buyers. • Success is defined by establishing Float as the preferred partner to compound referral volume quarter over quarter. • You will own quarterly referral benchmarks for Existing Target Accounts (ETAs) and Geo Expansion Target Accounts (GTAs). • You will have autonomy in deciding how to engage your accounts, which growth tactics to run, and where to spend your time to maximize portfolio growth. • This is a fully remote position with expected travel to partner sites for in-person discovery, relationship building, and product demos.
Job Requirements
- 5+ years of experience in account management, customer success, partner success, or sales roles in B2B healthcare, SaaS, or healthcare services
- Experience with specialty pharmacy, home infusion, or complex clinical services
- A track record of owning and hitting volume, revenue, or GMV growth targets across a portfolio of 20+ accounts; you talk naturally about the outcomes you drove
- Demonstrated ability to design growth-driven strategies: diagnosing why an account is underperforming, building a play to fix it, and measuring the result
- Ability to zoom out from individual accounts to spot patterns and opportunities across a portfolio
- Experience onboarding and training users on products with demonstrated impact on usage metrics
- Strong relationship-building and communication skills; equally effective presenting to leadership or troubleshooting with frontline teams
- Comfortable pulling and interpreting account-level data to identify performance gaps, track portfolio health, and support decisions; you are at ease in analytics dashboards and can translate numbers into a clear story
- Comfortable learning technical products and explaining them to diverse audiences
- Cross-functional collaborator with a consultative mindset focused on outcomes and partner challenges
- Startup experience or comfort with ambiguity, rapid change, and building from scratch
- Self-directed and proactive; you identify and address challenges before they show up in the numbers
- Experience carrying a quota or variable compensation tied to growth outcomes
- Experience as an early team member on a customer success or account management team where you helped build and scale the function
Benefits
- Medical, dental, vision
- 401k matching
- Generous option grants with equity refresh plan
- Unlimited PTO with minimum days
- Paid parental leave
- Phone & internet monthly stipend
- Annual Learning Stipend
- HSA & FSA
- Voluntary Life, Accident, Hospital, and Critical Illness Insurance
- Zero commute. Work wherever you are (on or around US hours)
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