Role Description The Accounts Receivable Specialist is responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response. Identifies and analyzes denials, payment variances, and no response claims and acts to resolve claims/accounts, including drafting and submitting technical and clinical appeals. Provides support for all denial, no response, and audit activities. - Examines denied and other non-paid claims to determine the reason for discrepancies. - Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolves payment variances, and ensures timely and accurate reimbursement. - Ability to identify specific reasons for underpayments, denials, and cause of payment delay. Works with management to identify, trend, and address root causes of issues in the A/R. - Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and takes appropriate action accordingly. - Documents all activity accurately including contact names, addresses, phone numbers, and other pertinent information in the client’s host system and/or appropriate tracking system. - Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management. - Needs to be a strong problem solver and critical thinker to resolve accounts. Qualifications - Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel. - Excellent verbal skills. - Problem solving skills, the ability to look at accounts and determine a plan of action for collection. - Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to differing accounts to result in payment. - Adaptability to changing procedures and growing environment. - Meet quality and productivity standards within timelines set forth in policies. - Meet required attendance policies. - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. Requirements - 2 or 4-year college degree. - 1 or more years of relevant experience in medical collections, physician/hospital operations, AR Follow-up, denials & appeals, compliance, provider relations or professional billing preferred. - Knowledge of claims review and analysis. - Working knowledge of revenue cycle. - Experience working the DDE Medicare system and using payer websites to investigate claim statuses. - Working knowledge of medical terminology and/or insurance claim terminology. Benefits - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement

Role Description The Sr Specialist, Accounts Receivable performs all follow up and denial activities. Responsible for following up directly with commercial, governmental, and other payers to resolve claim payment issues, to secure appropriate and timely reimbursement and response. Identifies trends in denied payments by insurance companies to remediate issues, identifies changes with insurance company policies to ensure compliant billing, communicates with other departments to resolve denial issues and submits technical and clinical appeals in a timely manner. Will mentor the AR Specialist team members to help develop and improve their skills in the follow up, denials and appeals process. Follows up on clean claim delays from payors and adds issues to the escalation spreadsheets. Assists leadership with special projects for AR reduction and Cash Acceleration. - Mentors AR Specialist team members to help develop and improve their skills in the denials and appeals process. - Examines denied and other non-paid claims to determine reason for discrepancies. - Demonstrates initiative in resolving complex claims and proactively makes recommendations to management on specific trends or necessary interventions. - Communicates directly with payers to follow up on outstanding claims, files technical and clinical appeals, resolve payment variances, and ensures timely and accurate reimbursement. - Provides guidance to other team members on resolving complex claims and filing appeals. - Ability to identify with specific reason underpayments, denials, and cause of payment delay. - Takes meeting minutes for payor escalation calls and provides feedback to the AR associates key takeaways from the calls. - Maintains a thorough understanding of federal and state regulations, as well as payer specific requirements and takes appropriate action accordingly. - Documents all activity accurately including contact names, addresses, phone numbers, and other pertinent information in the client’s host system and/or appropriate tracking system. - Demonstrates initiative and resourcefulness by making recommendations and communicating trends and issues to management. - Reviews escalations from other areas to AR as well as accounts that require escalation to other areas of Revenue Cycle. - Assists the supervisor with DIBS calls as needed. - Needs to be a strong problem solver and critical thinker to resolve accounts. - Must meet productivity and quality standards as established by Ensemble. - Performs other duties as assigned, including projects. Qualifications - 1 to 3 Years of job experience. - Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences. - High School Diploma, GED, or Equivalent Experience. Requirements - Must demonstrate basic computer knowledge and demonstrate proficiency in Microsoft Excel. - Internal candidate must have met 120% Productivity and 98% Quality Assurance in each of the previous 3 months. - External candidates must meet quality and productivity standards by day 90. - Excellent verbal skills. - Problem solving skills, the ability to look at account and determine a plan of action for collection. - Critical thinking skills, the ability to comprehend tools provided for securing payment, and apply them to differing accounts to result in payment. - Adaptability to changing procedures and growing environment. - Meet quality and productivity standards within timelines set forth in policies. - Meet required attendance policies. Benefits - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement

• Drives sales in assigned territory • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans • Effectively identifies and implements engagement strategies with customers • Builds rapport and relationships with customers in both live and virtual environments • Uses judgment to maintain customer engagement through digital tools • Understands and leverages internal reports and analytics to identify strategic business opportunities • Compliantly leverages product and disease state knowledge to educate providers • Completes all administrative expectations on time and compliantly

Role Description Responsible for the Accounts Receivable function in a corporate environment. Providing these services in an effective and efficient manner will ensure good customer relations and accurate financials for FyterTech Nonwovens LLC and its related entities. This position will be responsible for multiple locations, managing the work centrally. - Lead by example, and support the company’s team-based, customer-focused, flexible, fast-to-action, entrepreneurial culture with a positive, can-do attitude. - Actively support company initiatives in words and actions. - Ensure customer payments for multiple locations are entered in a timely manner and past due statements are reported to the customers for accurate Accounts Receivable reporting. - Operate effectively within NetSuite ERP system to document and process customer payments. - Monitor non-payments, delayed payments and other issues with customers, and report to management any progress or lack thereof on these issues to ensure they are resolved. - Assist with the coordination of sending daily dunning communication. - Reconcile customer accounts to resolve discrepancies with payments, outstanding invoices, and miscellaneous credits. - Process customer invoices within the NetSuite ERP system, with strong attention to detail to ensure communications are accurate and contacts are correct. - Assist with the coordination of orders on hold and process based on the creditworthiness of the customer. - Respond to all inquiries by customers with courtesy and resolve issues in a timely manner to ensure good customer relations. - Provide support to auditors during year-end inventory audit and alternative procedures for Accounts Receivable. - Lead the Value Added Tax (VAT) transaction process for all sales to foreign customers out of our Netherlands warehouse. - Generate VAT invoices for the sale of all goods to EU and non-EU countries out the Netherlands warehouse. - Take responsibility for obtaining signed collection statements and CMR shipping documents as support for these VAT transactions. - Manage the tracking of intercompany shipments to replenish stock in the Netherlands warehouse by watching for the arrival of the shipments through the Belgium port. - Generate monthly, quarterly, and annual reports to assist in the filing of VAT with our foreign tax authorities. - Provide necessary documentation to the foreign tax authorities and answer any questions that arise by the foreign tax authorities. - Complete and issue the weekly accounts receivable aging report. - Complete Monthly Buying group reports as needed. - Work with the sales department to process and manage customer rebates. Qualifications - Experience in Accounts Receivable or related field. - Proficiency in NetSuite ERP system. - Strong attention to detail. - Excellent communication skills. - Ability to work collaboratively in a team environment. Requirements - Must be able to bend, twist, turn and lift/move up to forty-five pounds. - Must be able to transport between locations in Green Bay and De Pere, Wisconsin within one (1) hour of either plant. - Prolonged and frequent mental and visual concentration required. - Periodic stressful situations in response to multiple priorities within established deadlines. Benefits - Competitive salary. - Health, dental, and vision insurance. - Retirement savings plan. - Paid time off and holidays. Company Description FyterTech Nonwovens is a market-leading materials manufacturer of nonwoven high-tech products that are used in a variety of settings. Applications include cleaning up the spills one could expect to see in hospitals, laboratories, oil spills, and grocery stores.