Role Description The Associate Admissions Coordinator provides operational and administrative support to the Admissions team, ensuring accurate data management, reporting, and workflow efficiency throughout the admissions process. This role is responsible for maintaining prospective student records, supporting application processing, and assisting with inbound communication as needed. - Integrates Ogle School’s Core Values of Respect, Integrity, Service, Teamwork, and Excellence in all aspects of interaction with students and staff. - Completes certification process and associated training to develop concrete admissions knowledge. - This role operates on a rotating schedule designed to support student needs throughout the week: - Monday–Thursday: Typically, 9:00 AM – 6:00 PM, with one late shift per week (10:00 AM – 7:00 PM) - Friday: 8:30 AM – 5:30 PM or 9:00 AM – 6:00 PM, based on coverage needs - Occasional weekend availability may be required during key enrollment periods. - Maintain and update prospective student records within Anthology (CRM), ensuring data accuracy and completeness. - Generate daily, weekly, and monthly reports to support Admissions performance and tracking. - Support application processing and ensure all required documentation is complete and compliant. - Assist the Admissions team with data entry, workflow management, and administrative tasks. - Monitor and respond to inbound calls, emails, and inquiries, ensuring a high level of responsiveness (target 99% response rate). - Provide general information and support to prospective students as needed during inbound interactions. - Collaborate with Admissions, Financial, and other departments to ensure smooth information flow. - Support campus events, orientations, and admissions-related activities as needed. - Maintain compliance with institutional policies, as well as state and federal regulations. - Uphold professional communication standards and organizational expectations in all interactions. Qualifications - Minimum of 2–3 years of experience in customer service, administrative support, data entry, or office coordination. - Strong written and verbal communication skills, including professional phone presence. - Ability to manage multiple tasks and priorities in a fast-paced, detail-oriented environment. - High level of accuracy and attention to detail, particularly when working with data and documentation. - Comfortable working in systems and maintaining data within a CRM (experience with Anthology or similar platforms preferred). - Strong organizational and time management skills. - Ability to work independently while also supporting a team environment. - Reliable and responsive in handling inbound communication, including phone and email inquiries. - General computer proficiency, including Microsoft Office and data entry systems. Requirements - Ability to maintain a consistent and reliable schedule. - During peak enrollment periods, may need to briefly log in outside standard hours to ensure timely completion of student documentation. Benefits - Starting pay: $16.00 per hour. - Healthcare - Medical, Dental, and Vision coverage are available for employees who opt-in. - 401k/Retirement Plan. - Personal Development - We support our employees through mentoring, internal & external educational programs, networking, skills enhancement, and career-building programs. - Paid Time Off - We offer PTO, paid holidays, and paid time off for jury duty and military obligations.

Role Description We are seeking a highly organized and customer-focused Admissions Clerk to join our healthcare team. The successful candidate will be responsible for managing the patient admissions process, coordinating new patient intake, scheduling appointments, and ensuring all patient information is collected accurately and efficiently. This role requires excellent communication skills, strong attention to detail, and the ability to thrive in a fast-paced environment while providing exceptional service to patients. - Serve as the first point of contact for new and existing patients via phone, email, and other communication channels. - Complete new patient intake by collecting demographic, medical, insurance, and referral information. - Schedule, reschedule, and confirm patient appointments while optimizing provider schedules. - Verify insurance eligibility and ensure all required documentation is received prior to appointments. - Obtain and upload patient records, referrals, authorizations, and consent forms. - Maintain accurate patient records within the Electronic Medical Record (EMR/EHR) system. - Coordinate with providers, clinical staff, and patients to ensure a smooth admissions process. - Respond professionally to patient inquiries and provide updates regarding appointments and documentation. - Follow up with patients to obtain missing information and confirm upcoming appointments. - Ensure all patient information is entered accurately while maintaining confidentiality and HIPAA compliance. - Assist with administrative tasks and support the healthcare team as needed. Qualifications - Minimum of 2 years' experience in medical administration, patient intake, admissions, scheduling, or a similar healthcare support role. - Excellent verbal and written English communication skills. - Strong customer service and telephone etiquette. - Experience working with EMR/EHR systems. - Knowledge of medical terminology and healthcare administration. - Experience with insurance verification and referrals is advantageous. - Proficient in Microsoft Office (Word, Outlook, Excel). - Comfortable working with multiple software platforms and learning new systems quickly. - Strong organizational, time management, and multitasking abilities. - Exceptional attention to detail and accuracy. - Ability to work independently while managing competing priorities in a fast-paced environment. - Comfortable working U.S. hours. Requirements - Remote work from home. Fraud Disclaimer ReWorks Solutions will never request payment during recruitment or require in-person office visits. All official communication will come from a ReWorks Solutions email address. Please verify any suspicious messages with our team directly.

• Conduct assessments of potential clients to determine their treatment needs • Coordinate with other team members to ensure clients are placed in the most suitable level of care • Conduct remote consultations with individuals seeking treatment to explain available programs and requirements • Participate in team meetings • Maintain detailed electronic records of client assessments and admissions progress • Collaborate with other coordinators to streamline the remote admissions process and provide exceptional support to clients

• Serve as the primary contact for prospective clients, families, and referral sources via phone, email, and other communication channels. • Guide clients and families through all stages of the admissions process with compassion, professionalism, urgency, and responsiveness. • Engage clients using a compassionate, relational, and consultative approach to encourage movement through the admissions process. • Conduct a pre-admit screen and share the recommended level of care as determined by a clinical team member. • Effectively manage objections, assess readiness for change, and motivate clients to pursue treatment. • Maintain conversion rates and registration targets by tailoring communication to client needs and stage of change. • Provide clear, accurate information about treatment programs, admissions processes, and expectations. • Share appropriate community resources when clients are unable to access care. • Promptly answer incoming calls, including those through an admissions inquiry phone queue.