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Block builds simple, powerful tools that make progress towards an economy that’s truly open to all.
Strategic Account Director
Location
United Kingdom
Posted
1 day ago
Salary
0
Seniority
Lead
Job Description
Strategic Account Director
Block
Role Description The Account Management organization is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Enterprise & Mid-Market space across the UK. You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in: - Enterprise account management - Business development - Consulting - Partnerships - Sales or sales engineering They will be well-versed in working with and presenting to senior decision makers, including: - C-level executives - IT - Finance - Operations They will have experience managing projects with multiple company partners on behalf of customers. Internally at Square, you will work in collaboration with: - Product - Engineering - Finance - Implementation - Marketing - Legal - Sales to ensure successful establishment and growth of our customers. Responsibilities - Build partnerships and establish lasting, fruitful relationships with existing customers to retain and grow our presence within enterprise-grade organizations. - Take full ownership of your managed book and oversee business prioritization, financial contract structuring, legal negotiations, technology strategy, and ongoing account management. - Discover challenges and aspirations with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities. - Partner with enterprise sales colleagues to establish and grow newly on-boarded, high-value customers. - Be the "voice of the seller," curating analysis of product performance from your managed book and providing relevant feedback to inform product roadmap decision-making. - Identify patterns of success resulting from repeatable solutions in which you will partner with Sales peers to improve market development. - Seek opportunities to remove roadblocks and establish new processes for this start-up within Square. Qualifications - 7+ years experience in account management, business development, consulting, partnerships, sales, or sales engineering focused on technical products. - Experience achieving revenue metric goals. - In-depth experience collaborating internally with partners on complex deals or partnerships. - Experience requirements gathering with customers, building business cases for feature development with product teams, while balancing expectations for both parties. - Experience supporting go-to-market efforts for new products. - A passion for technology. Benefits - Remote work - Medical insurance - Flexible time off - Retirement savings plans - Modern family planning Company Description Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people: - Square makes commerce and financial services accessible to sellers. - Cash App is the easy way to spend, send, and store money. - Afterpay is transforming the way customers manage their spending over time. - TIDAL is a music platform that empowers artists to thrive as entrepreneurs. - Bitkey is a simple self-custody wallet built for bitcoin. - Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
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