STAXO Group

• Act as the first point of contact for helpdesk tickets, triaging and resolving issues where possible before escalation • Assign and manage tickets efficiently via the ticketing system (Freshdesk) • Maintain and update Excel reports and manage helpdesk reporting • Maintain accurate hardware and software inventory, including licensing and lifecycle tracking • Source, compare, and procure tech equipment — researching supplier options, comparing specifications and pricing, and identifying cost-effective alternatives • Contact and negotiate with vendors on hardware and software orders, replacements, and support contracts • Evaluate and benchmark supplier quotes, identifying opportunities to reduce costs without compromising on quality • Build and maintain relationships with key vendors and stay up to date on new products and pricing in the market • Promptly address and resolve customer inquiries and issues with professionalism and courtesy

• Record, format, and distribute meeting minutes promptly and accurately. • Manage phone calls, emails, and client communications with professionalism and confidentiality. • Maintain and update records across platforms, ensuring data integrity and easy retrieval. • Support cross-functional projects, coordinating with team members to meet deadlines. • Provide administrative assistance across departments, handling scheduling, document preparation, and information management. • Uphold confidentiality and demonstrate professionalism in all interactions and tasks. • Quickly learn and adapt to new tools and systems to streamline processes.

• Review and sign documents for UK bank account setup. • Help maintain basic company records and compliance documentation.

• Remotely sign documents for bank account openings • Support ongoing corporate compliance as required

• Remotely sign documents for bank account openings • Support ongoing corporate compliance as required

• Review and sign documents for the UK bank account setup. • Support the maintenance of essential company records and compliance documents.

• Source and contact potential candidates for available roles • Conduct phone screenings and short interviews • Coordinate candidate onboarding and hiring documentation • Maintain accurate and up-to-date candidate records and databases • Track recruitment activity using Excel and internal systems • Manage recruitment emails, calendars, and interview scheduling via Outlook • Liaise with the operations team to understand hiring needs and priorities • Provide general recruitment administration support • Handle candidate queries and maintain clear communication throughout the hiring process

• Operate independently while earning substantial commissions • Flexibility in working part-time or pursuing selected deals • Focus on selling printing technology and document solutions

• Identify and engage potential clients in need of high-quality printing solutions. • Develop and maintain strong relationships with businesses and organizations. • Provide expert consultation to clients, understanding their printing and document management needs. • Close deals on both hardware (printers, copiers, and MFPs) and managed print services. • Maintain ongoing relationships with clients to ensure long-term service agreements. • Stay up to date with the latest industry trends and technological advancements in the printing sector.

• Conduct brief phone interviews with potential candidates • Maintain and update online candidate records • Track data accurately using Excel • Manage emails, calendars, and scheduling in Outlook • Provide general administrative support to the recruitment team • Answer calls and take detailed messages when required