Role Description You begin your week inside the data, reviewing engagement metrics from the online community platform, identifying patterns in participation, unanswered member needs, and opportunities to improve how members are interacting with content, volunteers, and one another. From there, your attention shifts into operational execution: - Coordinating with volunteer moderators to ensure community guidelines are clear, engagement is consistent, and issues are addressed quickly and thoughtfully. - Actively adjusting how the system works in real time. Midweek, you’re deep in mentorship program operations: - Reviewing onboarding flows. - Supporting mentor and mentee matching. - Troubleshooting participant issues. - Refining communications. - Adjusting program mechanics based on feedback. You also manage the educational abstract and submission process: - Ensuring timelines are met. - Processing submissions correctly. - Supporting reviewers. - Providing participants with a clear and accessible experience from start to finish. Throughout the week, you’re collaborating across departments to identify how existing work can be translated into engaging moments for members. You also engage with external platform partners and vendors: - Testing functionality. - Identifying system gaps. - Advocating for improvements that strengthen usability, accessibility, and member experience. No two weeks are identical, but the rhythm is consistent: operate the systems, improve the systems, and ensure members feel the difference. Qualifications - At least two years of professional experience in member engagement, volunteer engagement, program coordination, community management, association management, nonprofit operations, or a related field. - Bachelor's degree in a relevant area or an equivalent combination of education and experience. - Experience supporting online communities, volunteer programs, educational programs, member services, or engagement initiatives. - Demonstrated experience utilizing technology platforms, databases, community platforms, CRM systems, or learning management systems to support program administration and participant engagement. - Ability to coordinate multiple projects or operational activities simultaneously while meeting deadlines and maintaining a high degree of attention to detail. - Demonstrated ability to analyze information, solve problems, and provide high-quality service in a member- or customer-focused environment. - Energized by execution and prefer being close to the operational details. - Ownership mentality: accountable for outcomes when systems break or members experience friction. - Understanding that process design is experience design. - Comfortable working in environments where not everything is fully defined and helping shape and improve the system itself. - Experience administering online community platforms, supporting mentorship or recognition programs, coordinating educational abstract or submission processes, or collecting and reporting engagement and participation data is a meaningful plus. - Experience within a professional association, membership organization, or healthcare environment is also a plus. Benefits - Strong health and retirement benefits. - Support for professional development. - Encouragement of open communication and collaboration across teams. Company Description Sigma Theta Tau International Honor Society of Nursing (also known as Sigma Nursing or Sigma) is a global nursing organization with more than 100 years of impact. - A community-oriented group of approximately 40 employees based in Indianapolis, Indiana, working in a remote-friendly environment. - A culture that values accountability, growth, and purpose. - Commitment to diversity and inclusion, reflecting the global nursing community we serve. - Proud to be an Equal Opportunity Employer. Ready to Join Us? Apply today and help drive Sigma’s mission forward—building a stronger, more connected global nursing community.

Role Description FlexStaff is seeking a temporary Bids Specialist for our client, a leading distributor of health care products in Melville, NY. Temporary role from July 2026 - March 2027 M-F 8:00am-4:30pm Pay rate: $22/hr Location: Remote - Prepare and coordinate bids, quotes, proposals; and sales plan/GPO Analysis (if applicable) Responsibilities: - Perform product matches based off of customer usage reports. - Work closely with other internal departments to prepare and submit bid paperwork and related documentation. - Assist in calculating and totaling bid proposals for prospective clients as needed. - Contact prospective clients to verify bid specifications or purchase requests, and follow up on bid awards. - Conduct price/cost savings reports utilizing lower cost alternative products and/or contract costs. - Participate in special projects and perform other duties as required. Specific Knowledge & Skills: - Proficient in Microsoft Excel - Basic business math General Skills & Competencies: - Strong time management skills and the ability to prioritize work - Very good attention to detail and accuracy - Customer service oriented and ability to work with and resolve complex issues - Ability to plan and arrange activities - Excellent interpersonal communication skills - Excellent written and verbal communication skills - Ability to maintain confidential and highly sensitive information - Ability to work in a team environment - Ability to multi-task - Ability to manage conflict - Capacity to work effectively under pressure - Analytical thinking - Oversee small projects - Identify and recommend continuous improvement opportunities - Establish productive working relationships at multiple levels within the organization Qualifications - 4 or more years of related experience preferred - High School education, vocational training and/or on-the-job training. - Bachelor’s degree preferred. Company Description *Additional Salary Detail The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Role Description As a Portuguese-Speaking Technical Support Specialist, you will provide first-class technical assistance to customers via phone, email, and chat. You will troubleshoot technical issues, guide users through solutions, and ensure every customer receives a professional and efficient support experience. Key Responsibilities - Provide technical support via phone, email, and live chat. - Diagnose and troubleshoot hardware, software, and connectivity issues. - Assist customers with product setup, configuration, and troubleshooting. - Escalate complex technical issues to the appropriate teams when necessary. - Accurately document customer interactions using internal support systems. - Deliver high levels of customer satisfaction while meeting quality and productivity targets. - Stay up to date with product updates, technical documentation, and best practices. - Collaborate with internal teams to ensure timely issue resolution. Qualifications - Native or fluent Portuguese (C2 level). - Good English communication skills (B2 level or above). - Strong troubleshooting and analytical skills. - Excellent communication and customer service abilities. - Comfortable working with Windows, macOS, mobile devices, and common software applications. - Previous experience in technical support, IT helpdesk, or customer support is an advantage but not essential. - A proactive attitude, willingness to learn, and the ability to work in a fast-paced environment. Benefits - Fully Paid Relocation Package - Competitive monthly Salary - Monthly Performance Bonus - Fully Paid Training - Health Insurance - 2 Extra Salaries Per Year - And Much More...

Role Description Do you enjoy technology and helping people solve problems? We are looking for German-speaking iRobot Support Specialists to join our international customer support teams in Sofia, Bulgaria. You will support customers using iRobot products by answering questions, providing troubleshooting assistance, and ensuring they receive excellent service. This role is ideal for people who enjoy technology, communication, and finding solutions. - Provide German-language customer support for iRobot products. - Assist customers with product questions and troubleshooting. - Guide users through technical solutions. - Provide clear and professional communication. - Record customer interactions in internal systems. - Maintain high customer satisfaction. Qualifications - Native or fluent German (C1/C2 level). - Good English skills. - Interest in technology and smart home products. - Strong communication skills. - Problem-solving mindset. - Comfortable working with computers and digital systems. - Willingness to relocate to Sofia, Bulgaria, or already living in Bulgaria. - Previous customer support experience is an advantage. Benefits - Competitive monthly salary. - Relocation package for candidates moving to Sofia, Bulgaria. - Paid training and full onboarding support. - Health Insurance. - International working environment with colleagues from around the world. - Career growth and development opportunities. - Modern office environment in Sofia. - Supportive and multicultural team. - Opportunity to work with globally recognized brands. - And many other benefits! Company Description