Role Description The Compliance Specialist for the Department of Real Estate is responsible for conducting investigations and audits into alleged violations of state real estate laws, regulations, and professional standards. This role involves gathering and analyzing evidence, interviewing witnesses, preparing detailed reports, and testifying on behalf of the agency during administrative or judicial proceedings. The ideal candidate has a solid understanding of real estate practices, compliance, and regulatory frameworks and is willing to perform any task necessary to support the department's mission. Key Responsibilities - Audits, Investigation, and Compliance: - Initiate and Complete Audits on Entities regulated by the Department to include Trust Compliance Reviews, Spot checks for compliance, and Full Audits of all records. - Conduct thorough investigations of complaints and potential violations of real estate laws, including fraud, misconduct, unlicensed activity, and non-compliance with licensing standards. - Collect, review, and analyze relevant documentation, such as contracts, financial records, and correspondence. - Field Work: - Interview licensees, witnesses, complainants, and other stakeholders to obtain statements and insights regarding cases. - Documentation and Reporting: - Prepare comprehensive investigative reports outlining findings, evidence, and recommended actions. - Maintain accurate records in accordance with departmental policies and legal standards. - Testimony and Representation: - Testify on behalf of the agency in administrative hearings, court cases, or other legal proceedings, presenting findings clearly and accurately. - Collaborate with legal teams to ensure proper presentation of evidence and adherence to legal protocols. - Collaboration and Enforcement: - Work closely with legal teams, contracted companies, and other regulatory agencies to support case preparation and enforcement proceedings. - Assist in preparing cases for administrative hearings or court actions by providing testimony and expert analysis. - General Department Support: - Perform any task as assigned by department leadership to support the mission and goals of the department, including administrative duties, outreach activities, and special projects. Qualifications - Thorough understanding of state real estate laws, licensing requirements, and industry standards. A.R.S. Title 32 Chapter 20 and A.A.C. Title 4 Chapter 28. - Strong analytical skills with the ability to interpret contracts, legal documents, and financial statements. - Ability to manage multiple investigations simultaneously while meeting deadlines. - Excellent written and verbal communication skills. Requirements - Real Estate license (preferred but not required). - Employees who drive on state business are subject to driver license record checks, required to maintain acceptable driving records and complete any required driver training (see Arizona Administrative Code R2-10-207.11). - Requires possession of and ability to retain a current, valid state-issued driver license appropriate to the assignment. Benefits - Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance. - Life insurance and long-term disability insurance. - Vacation plus 10 paid holidays per year. - Health and dental insurance. - Retirement plan. - Sick leave.

• Conduct pre-publication review of TPA and client marketing materials against scheme brand standards and programme rules. • Run periodic post-publication sweeps across digital and physical marketing channels to identify unapproved, outdated, or non-compliant materials, and log findings for remediation tracking. • Maintain the live TPA and PIF registries, including tracking submission statuses, modifications, renewal dates, and ongoing requirements set by the schemes. • Monitor TPA and PIF submission statuses in the registry and follow up on outstanding items with internal stakeholders and, where directed, with the schemes. • Triage incoming scheme queries and flagged cases (e.g. marketing flags, registry discrepancies), drafting responses and action plans. • Support periodic and annual client reviews: compile client data packs, run first-pass checks against the client review checklist, and draft review summaries with recommended actions. • Maintain Reap's scheme compliance tracker and document management discipline across marketing, TPA, and PIF records — version control, retention, and audit-readiness. • Monitor Visa Business News (and other scheme bulletins) for new releases, logging items and flagging those with potential operational impact for compliance officer assessment. • Work closely with the global Scheme Compliance team to improve processes, share learnings, and collaborate on ways of working across jurisdictions.

• Du baust unseren Compliance-Operations-Bereich innerhalb von Customer Success von Beginn an mit auf • Du konfigurierst und steuerst unser initiales Compliance- und Transaction-Monitoring-Tooling und entwickelst Prozesse kontinuierlich weiter • Du verantwortest operative Themen rund um Transaction Monitoring, KYC, Händlerprüfungen und Lizenzanforderungen • Du bearbeitest eingehende Alerts, bewertest Sachverhalte und leitest daraus passende Maßnahmen ab • Du arbeitest eng mit unseren Kolleg:innen aus Customer Success, Product, Operations sowie externen Partnern zusammen, um Prozesse sauber und skalierbar aufzusetzen • Du wirst in weitere Customer-Success-Bereiche eingearbeitet und unterstützt dort operativ, insbesondere in Onboarding, Service, Telefonie und Ticketbearbeitung

Role Description The Assistant, Regulatory and PV Network will support the team with administrative tasks, including: - Tracking - Data retrieval - Planning - Document organisation and archiving These tasks ensure smooth daily operation of the PrimeVigilance RA and PV Network department. Candidates will have the opportunity to work with an international team and take the first step towards a career in the pharmacovigilance industry, gaining valuable working experience and developing skills including: - Teamwork - Problem solving - Communication skills Qualifications - Fluent in English, both written and verbal - Good planning and organizational skills - Good written and verbal communication skills to clearly and concisely present information - Strong interpersonal skills in a fast-paced, deadline-oriented, and changing environment - Good attention to detail - Excellent self-motivation skills - Planning and time management - Technical skills - Team working Benefits - Training and career development opportunities internally - Strong emphasis on personal and professional growth - Friendly, supportive working environment - Opportunity to work with colleagues based all over the world, with English as the company language Company Description We are PrimeVigilance (part of Ergomed Group), a specialised mid-size pharmacovigilance service provider established in 2008. We are proud to have achieved global organic growth year after year, with staff based across Europe, North America, and Asia covering services within: - Medical Information - Pharmacovigilance - Regulatory Affairs - Quality Assurance PrimeVigilance provides first-class support to our pharmaceutical and biotechnology partners, maintaining long-lasting relationships and becoming one of the global leaders in its field. We cover all therapy areas, including medical devices. We love investing in our staff by providing an excellent training and development platform. We value employee experience, well-being, and mental health, acknowledging that a healthy work-life balance is critical for employee satisfaction and nurtures an environment for high-quality client service. Come and join us in this exciting journey to make a positive impact in patients’ lives.