• Own and grow a defined set of Federal Systems Integrator (FSI) accounts by driving upsell, cross-sell, and expansion opportunities. • Build and maintain trusted senior relationships through regular in-person engagement and consultative selling. • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning. • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI. • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities. • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework. • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

• The role is post-sales and is part of our company's technical sustainability team • Approximately 70–80% of tasks focus on customer support and customer management • You will be encouraged and supported to build your own technical expertise in sustainability • You will onboard new customers to our software • You will support customers as a "clearing point" for questions and issues related to using our products • You will interpret the results of our software (sustainability KPIs and content) for customers • You will act as the internal interface between our sales teams, the sustainability function, and our software engineers • You will develop and manage tools to monitor customer activity and respond to those insights

• Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers. • Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. • Prospect qualification and the development of new sales opportunities and ongoing revenue streams. • Land, adopt, expand, and deepen sales opportunities with accounts in your region. • Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. • Work closely with cross functional teams including sales engineering, professional services, marketing, legal and finance.

• Develop new business opportunities through prospecting, networking, referrals, and existing industry relationships. • Leverage an existing portable book of business to generate immediate revenue growth. • Build and maintain long-term relationships with commercial clients across multiple industries. • Identify customer needs and recommend customized print, direct mail, fulfillment, packaging, and marketing solutions. • Prepare proposals, pricing, and presentations while negotiating contracts and closing profitable business. • Collaborate with production, customer service, and project management teams to ensure projects are delivered accurately and on schedule. • Manage the entire sales cycle from prospecting through implementation and ongoing account management. • Consistently meet or exceed monthly and annual sales goals. • Maintain accurate sales activity and pipeline reporting within the company's CRM. • Stay informed on industry trends, competitors, and emerging printing technologies.