• The role is post-sales and is part of our company's technical sustainability team • Approximately 70–80% of tasks focus on customer support and customer management • You will be encouraged and supported to build your own technical expertise in sustainability • You will onboard new customers to our software • You will support customers as a "clearing point" for questions and issues related to using our products • You will interpret the results of our software (sustainability KPIs and content) for customers • You will act as the internal interface between our sales teams, the sustainability function, and our software engineers • You will develop and manage tools to monitor customer activity and respond to those insights

• Become an expert on Snowflake’s product and conduct discovery calls, customized demos, and presentations to prospective customers. • Be the trusted advisor to the customer by understanding their existing and future IT roadmap to drive the Snowflake solution within the marketplace. • Prospect qualification and the development of new sales opportunities and ongoing revenue streams. • Land, adopt, expand, and deepen sales opportunities with accounts in your region. • Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan. • Work closely with cross functional teams including sales engineering, professional services, marketing, legal and finance.

• Develop new business opportunities through prospecting, networking, referrals, and existing industry relationships. • Leverage an existing portable book of business to generate immediate revenue growth. • Build and maintain long-term relationships with commercial clients across multiple industries. • Identify customer needs and recommend customized print, direct mail, fulfillment, packaging, and marketing solutions. • Prepare proposals, pricing, and presentations while negotiating contracts and closing profitable business. • Collaborate with production, customer service, and project management teams to ensure projects are delivered accurately and on schedule. • Manage the entire sales cycle from prospecting through implementation and ongoing account management. • Consistently meet or exceed monthly and annual sales goals. • Maintain accurate sales activity and pipeline reporting within the company's CRM. • Stay informed on industry trends, competitors, and emerging printing technologies.

• Drive Growth: Amplify revenue and market share in targeted public safety agencies, prioritizing customer satisfaction. • Build Relationships: Develop and deepen relationships with clients, using these connections to boost revenue. • Strategize: Formulate and implement robust account strategies, working alongside our team to present irresistible value propositions. • Engage & Manage: Keep a close watch on client engagement, managing accounts to spot and seize growth opportunities, while ensuring stellar service delivery. • Champion Satisfaction: Excel in understanding client needs, advocating for unparalleled customer service. • Market Insight: Offer valuable insights into market trends and competitor movements to our leadership, influencing our strategic direction. • Lead Engagements: Navigate challenging procurement processes using creative thinking while working alongside customers to realize efficient contract timelines. • Stay Informed: Keep abreast of industry developments, guiding our sales strategies and market positioning with informed precision.