• Independently own and execute full renewal workflows across assigned regional customer accounts • Drive timely, accurate renewal completion with minimal guidance, ensuring contract and commercial accuracy • Defend the existing customer base by proactively identifying churn risk, renewal blockers, and customer concerns • Identify and close seat‑based expansion opportunities at renewal, using standard playbooks and creative commercial approaches • Work directly with customer procurement and commercial teams to manage renewal execution and resolve issues • Apply clear, persuasive communication to influence renewal outcomes and maintain strong customer relationships • Maintain accurate renewal pipeline management, forecasting, and reporting within CRM systems • Monitor auto‑renewal status and intervene when auto‑renewals are disabled to prevent churn • Use data, insights, and workflow automation to improve renewal efficiency and predictability • Engage Account Executives on larger cross‑sell or expansion opportunities identified during renewal cycles • Partner with Customer Success Managers to align on adoption, retention, and renewal strategy • Provide light‑touch support to partners on partner‑owned or assisted renewal accounts • Share insights on churn risk, renewal blockers, and missed upsell signals across teams • Provide guidance and informal mentorship to less experienced renewal or sales colleagues • Share customer feedback on product experience, packaging, and commercial friction with internal teams.

• Build relationships with regional leadership and retail store contacts • Assist with retail store merchandising to ensure proper layout, signage, pricing, and cataloging • Teach and watch over testing protocols • Conduct Install sales calls with Territory Sales Managers to grow commercial sales volume and customer base. • Attend our customer functions such as trade shows, open houses and regional/national meetings • Attend sales market blitzes inside and outside of your assigned territory to support account related sales growth • Other field assigned and related tasks

• In this role, you will work remotely and travel from home • You are the person that shows our national accounts how much we appreciate and support them working closely with their Regional Leadership • You will be their guide to promote retail sales of our products, reduce returns, train associates, check testing equipment, monitor POS compliance, and foster goodwill. • Build relationships with regional leadership and retail store contacts • Assist with retail store merchandising to ensure proper layout, signage, pricing, and cataloging • Teach and watch over testing protocols • Conduct Install sales calls with Territory Sales Managers to grow commercial sales volume and customer base • Attend our customer functions such as trade shows, open houses and regional/national meetings • Attend sales market blitzes inside and outside of your assigned territory to support account related sales growth • Other field assigned and related tasks

• Build relationships with regional leadership and retail store contacts • Assist with retail store merchandising to ensure proper layout, signage, pricing, and cataloging • Teach and watch over testing protocols • Conduct Install sales calls with Territory Sales Managers to grow commercial sales volume and customer base • Attend our customer functions such as trade shows, open houses and regional/national meetings • Attend sales market blitzes inside and outside of your assigned territory to support account related sales growth • Other field assigned and related tasks