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Genetec

Protect the everyday

Sales Engineer

Sales EngineerSales EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 1997H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

10 hours ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expEnglish

Job Description

Sales Engineer

Genetec

• Develop and maintain a strong technical understanding of Genetec’s product portfolio and stay up to date with new features and releases. • Define the most suitable solutions based on customer and partner requirements, ensuring technical alignment and value creation. • Build and maintain excellent relationships with customers, partners, and key stakeholders across the region. • Deliver high‑impact product demonstrations and presentations, showcasing the full capabilities of our solutions. • Provide technical expertise to Sales teams, supporting responses to customer requirements and specifications. • Work closely with the Technical Support team to ensure a seamless transition from pre‑sales to post‑sales and successful solution deployment. • Represent Genetec at industry events, specialized security fairs, exhibitions, and seminars, acting as a regional technical ambassador. • Create and contribute to technical content, such as white papers, positioning yourself as an expert on Genetec technologies. • Share field insights and technical feedback with Product Management to support continuous product improvement. • Implement complex software solutions, supporting customers throughout the technical evaluation and deployment phase. • Travel approximately 40% of the time, engaging with customers, partners, and internal teams across the region.

Job Requirements

  • Strong technical expertise, ideally with hands‑on experience in:
  • IP networking & protocols
  • Windows operating systems
  • PC configuration
  • Implementing or integrating complex software solutions
  • 5+ years of experience in customer‑ or partner‑facing roles within a technology‑driven environment (security industry experience strongly preferred).
  • Strong pre‑sales or technical customer support background, with the ability to translate technical requirements into tailored solutions.
  • Excellent presentation and communication skills, comfortable demonstrating complex technology to both technical and non‑technical audiences.
  • Analytical mindset and strong problem‑solving skills, including incident analysis and resolution.
  • Ability to manage multiple projects, prioritize effectively, and deliver within timelines.
  • High customer orientation, strong interpersonal skills, and the ability to build trust quickly.
  • A proactive, positive attitude, combined with curiosity, innovation, and a drive to achieve objectives.
  • Understanding of the local security market (ecosystem, technologies, trends).
  • Professional language skills: English.

Benefits

  • An opportunity to make a meaningful impact in an international, diverse, and collaborative work environment.
  • A culture that encourages creativity and fresh ideas, giving you the freedom to challenge the status quo and shape how we work.
  • A role within an industry‑leading global company and an open, supportive atmosphere.
  • Participation in international team events and conferences, fostering strong connections across regions.
  • Employee Commission Plan, recognizing your contribution to business success.

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