• Develop proficiency in implementation and services for 2 or more SaaS products • Independently manage multiple customer onboarding projects • Build strong relationships with customers and internal teams • Ensure projects stay within contracted scopes • Handling kickoff calls, platform configuration, user training and review calls

Role Description Generally responsible for producing operations and mechanical maintenance procedures for various industrial systems and equipment. This work will be performed under general supervision. - Ability to review plant P&IDs, specifications and installation, operating and maintenance manuals and identify equipment and systems requiring maintenance. - Providing operations and mechanical maintenance procedures in client’s format to accompany plant work packages. - Ability to search various databases to identify and categorize documents for use by all teammates. - Checking procedures to assure technical correctness. Qualifications - High School Diploma or equivalent is required. - Associate degree in Engineering Technology is highly preferred. - Certification is not required for this position. - This position requires 4+ years of relevant industrial experience in technical writing or design. Requirements - Familiarity with gear reducers, pumps, couplings, motors, lubrication systems, hydraulic systems, etc. - Ability to prioritize work and follow up on directed assignments. - Proficient in the use of Microsoft Word, Excel and Outlook as well as other software as needed. - Excellent communication skills, both verbal and written. - Ability to sit, stand, or walk for long periods of time. Benefits - Comprehensive benefits package including paid holidays. - Personal paid time off. - Medical, dental, vision, life, and disability insurance. - 401(k) and other benefits to eligible Teammates. Company Description We work to create an environment founded on trust, personal integrity, and a “team mentality” so that each person understands the value of their contributions both on a project and company-wide level. We know that each person on our team contributes to the success of our company by pairing expertise and passion to meet and exceed the needs of the clients we serve across the globe. Our safety culture protects and promotes the well-being of every person who works with us and every person touched by our work. Hargrove is an Equal Opportunity/Affirmative Action employer. We do not discriminate based upon race, color, national origin, religion, age, sex (including gender, sexual orientation, pregnancy, sexual identity, marital or family status), disability, military service or obligations, veteran status, or any other characteristic protected by law. Hargrove is a drug-free workplace. The selected candidate must be authorized to work in the United States.

Role Description Your new career as a Senior Consulting Services Consultant begins here! As a Senior Consulting Services Consultant, you will implement and customize Eclipse solutions for our clients, ensuring that their needs are met and their businesses are optimized. You will be responsible for delivering high-quality services and achieving satisfaction benchmarks. - Coach and mentor PS Consultants ensuring consistent and high standards of service delivery. - Implement Eclipse solutions to meet client requirements. - Customize and configure Eclipse software according to client specifications. - Conduct training sessions and provide support for clients. - Collaborate with clients to understand their business processes and needs. - Ensure high levels of client satisfaction and service quality. - Achieve and exceed project goals and timelines. - Continuously learn and apply new features and functionalities of Eclipse software. Qualifications - 5+ years of applicable Epicor Eclipse software experience. - Strong knowledge of and/or demonstrated success in the distribution industry. - 3+ years of consulting experience preferred. - Proven problem-solving and analytical abilities. - Bachelor’s degree preferred (or equivalent experience). - Ability to travel up to 60%. Requirements - Ability to meet utilization targets and complete project deliverables on time, performing work plans, identifying resource requirements, establishing priorities for available resources, and monitoring the performance of project tasks. - Customer-centric, results-oriented, self-starter attitude, with the ability to work independently. - Strong listening, verbal, and written communication skills, including virtual presentations, with strong organizational, project management, and time management skills. Benefits - Comprehensive health and wellness benefits designed to support your overall well-being. - Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally. - Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development. - Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership. - Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect. - Comprehensive support for international relocations and permanent residency processes. Company Description At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain. We’re Proactive, Proud, Partners. Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Role Description We’re looking for a junior engineer to join the implementation team and help build and deploy AI agents for our mid-market customers. You’ll work alongside a senior implementation engineer, learning the Lua platform and contributing to live customer projects from your first week. This is an apprentice-track role with a clear growth path. You’ll start with structured work and grow into owning full implementations within 6 months. - Build agent skills and tools in TypeScript using the Lua CLI — the functions that let agents take real actions like API calls, data lookups, and webhook triggers. - Set up and configure agent environments: sandbox for development, production for live deployments. - Configure and manage client knowledge bases — the information agents use to answer questions and follow business rules. - Run QA and testing cycles before deployment — test across channels (WhatsApp, web, Slack) and flag issues. - Support the senior engineer on active implementations across the full build lifecycle. - Write and maintain technical documentation for each implementation. Qualifications - 1–2 years writing code — professional experience, bootcamp, side projects, or university projects. You need to be comfortable in TypeScript or JavaScript. - Familiarity with REST APIs, JSON, and basic web architecture. - You know what an endpoint is and how to test with Postman or similar. - A fast learner who figures things out by doing, not by waiting for instructions. The platform, CLI, and agent architecture will all be new. - Strong written communication — you’ll be in Slack daily, writing updates, flagging blockers, and documenting your work. - Reliable. When you say something is done and tested, it needs to actually be done and tested. - Fluent in Arabic and English. Requirements - Experience with any chatbot or conversational AI platform. - Familiarity with WhatsApp Business API, Slack API, or similar messaging platforms. - Comfortable with Git, GitHub, and CLI tooling. - Previous remote work experience. Growth Path - Months 1–3: Support builds, learn the platform, follow the runbook, handle structured work. - Months 3–6: Own specific integrations within an implementation. Run client test sessions. - Months 6–12: Own an implementation end-to-end. Client-facing. Responsible for time-to-value on your accounts. Benefits - Fully remote — work from anywhere. Team spans UK, Africa, MENA, and Asia. - Small team, massive ownership. No bureaucracy. Ship and iterate. - Direct access to the founding team. Your work is visible and impactful from day one. - A platform that’s actually in production with real customers — not a pre-product startup.