Lua Global

Role Description We’re looking for a junior engineer to join the implementation team and help build and deploy AI agents for our mid-market customers. You’ll work alongside a senior implementation engineer, learning the Lua platform and contributing to live customer projects from your first week. This is an apprentice-track role with a clear growth path. You’ll start with structured work and grow into owning full implementations within 6 months. - Build agent skills and tools in TypeScript using the Lua CLI — the functions that let agents take real actions like API calls, data lookups, and webhook triggers. - Set up and configure agent environments: sandbox for development, production for live deployments. - Configure and manage client knowledge bases — the information agents use to answer questions and follow business rules. - Run QA and testing cycles before deployment — test across channels (WhatsApp, web, Slack) and flag issues. - Support the senior engineer on active implementations across the full build lifecycle. - Write and maintain technical documentation for each implementation. Qualifications - 1–2 years writing code — professional experience, bootcamp, side projects, or university projects. You need to be comfortable in TypeScript or JavaScript. - Familiarity with REST APIs, JSON, and basic web architecture. - You know what an endpoint is and how to test with Postman or similar. - A fast learner who figures things out by doing, not by waiting for instructions. The platform, CLI, and agent architecture will all be new. - Strong written communication — you’ll be in Slack daily, writing updates, flagging blockers, and documenting your work. - Reliable. When you say something is done and tested, it needs to actually be done and tested. - Fluent in Arabic and English. Requirements - Experience with any chatbot or conversational AI platform. - Familiarity with WhatsApp Business API, Slack API, or similar messaging platforms. - Comfortable with Git, GitHub, and CLI tooling. - Previous remote work experience. Growth Path - Months 1–3: Support builds, learn the platform, follow the runbook, handle structured work. - Months 3–6: Own specific integrations within an implementation. Run client test sessions. - Months 6–12: Own an implementation end-to-end. Client-facing. Responsible for time-to-value on your accounts. Benefits - Fully remote — work from anywhere. Team spans UK, Africa, MENA, and Asia. - Small team, massive ownership. No bureaucracy. Ship and iterate. - Direct access to the founding team. Your work is visible and impactful from day one. - A platform that’s actually in production with real customers — not a pre-product startup.