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The not-for-profit Cleveland Clinic was established in 1921 by four prominent doctors and provides a unique combination of clinical and medical care with academ
Patient Service Specialist
Location
Ohio
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
Patient Service Specialist
Cleveland Clinic
• Deliver an exceptional experience to patients, families and visitors • Assist with scheduling and pre-registration • Help with MyChart enrollment and visit preparations • Investigate, triage and resolve patient issues using the established HEART model • Create a welcome and professional environment • Perform patient registration, visit preparation, telephone triage, and insurance verification • Enter and maintain confidential patient information • Recruit, enroll and educate patients on MyChart and Appointment Pass
Job Requirements
- High School Diploma/GED and 2 years of experience in patient registration, appointment scheduling, insurance processing or customer service OR Associate’s Degree and 1 year of experience OR Bachelor’s Degree
- Working knowledge of PC window applications
- Ability to perform basic math sufficient to process insurance co-pays
- Knowledge of medical terminology (preferred)
- Demonstrable personal computer keyboard skills (preferred)
Benefits
- We know that fully supporting our caregivers is what creates the best outcomes for our patients. Our outstanding, comprehensive offerings are an investment in your health, well-being and future.
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