We are seeking a reliable and detail-oriented IT Support Generalist (Tier 1) to support our internal teams with day-to-day technical assistance. This is an execution-focused role designed for someone who is process-driven, organized, and comfortable working within clearly defined SOPs. Identity & Access Support Perform password resets Assist with MFA/2FA setup Resolve account lockouts Create new user accounts using predefined templates Deactivate user access during offboarding Perform password resets Assist with MFA/2FA setup Resolve account lockouts Create new user accounts using predefined templates Deactivate user access during offboarding IT Inbox & Ticket Monitoring Monitor IT support email and Slack channels Acknowledge and categorize incoming requests Provide first-line troubleshooting support Follow up on pending tickets Escalate complex or configuration-related issues to senior IT Monitor IT support email and Slack channels Acknowledge and categorize incoming requests Provide first-line troubleshooting support Follow up on pending tickets Escalate complex or configuration-related issues to senior IT Onboarding & Offboarding Support Send platform invitations (Google Workspace, Slack, Hubstaff, etc.) Confirm system access prior to training start Execute onboarding checklists Remove system access during offboarding Send platform invitations (Google Workspace, Slack, Hubstaff, etc.) Confirm system access prior to training start Execute onboarding checklists Remove system access during offboarding Basic Troubleshooting Resolve login and access issues Perform browser troubleshooting (cache, extensions, profiles) Provide basic VPN connectivity support (installation guidance, login assistance, connection troubleshooting) Escalate VPN configuration, firewall, or infrastructure-related issues to senior IT Assist with general connectivity troubleshooting (internet checks, speed tests) Troubleshoot headsets, microphones, and cameras Resolve login and access issues Perform browser troubleshooting (cache, extensions, profiles) Provide basic VPN connectivity support (installation guidance, login assistance, connection troubleshooting) Escalate VPN configuration, firewall, or infrastructure-related issues to senior IT Assist with general connectivity troubleshooting (internet checks, speed tests) Troubleshoot headsets, microphones, and cameras Documentation & Tracking Update IT trackers and resource logs Maintain organized documentation Update IT trackers and resource logs Maintain organized documentation

Social Factor is looking for remote, US-based, temporary/gig Language Social Media Community Moderator who speaks Hindi to moderate on a live stream event for two weekends in April. (April 10-12th and April 17-19, 2026). All qualified applicants will be asked to complete a Community Moderation & language assessment upon initial screening. The purpose of this assessment is to provide a greater understanding of our community management approach and your level of comprehension. Completion and passing the assessment is a requirement to work at Social Factor in this role but does not guarantee employment at any time. We are hiring from the following states: Arkansas, Arizona, California, Florida, Georgia, Indiana, Maryland, Michigan, Mississippi, North Carolina, New Jersey, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, and Virginia.

Americor is seeking a Creditors Relations Administrator to join our team. The Creditor Relations Administrator will work in a fast paced, priority changing environment. The key responsibility of the Creditor Relations Administrator will vary depending on the needs of the department. Contact creditors for information or settlement. Work through an assigned list, such as the expired settlement list. Review scrub lists for accuracy. Letter reconciliation. Maintain professionalism; reliable, punctual, tactful, considerate of others, and practice open communication. Other duties as assigned.

The Revenue Specialist, First Party Auto investigates and analyzes Motor Vehicle Accident accounts in order to properly identify and coordinate insurance benefits and resolve outstanding balances for our clients. This position works closely with the patient as well as insurance carriers until the first party claim has been processed and reached resolution. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Conduct online medical research of Motor Vehicle Accident claim payments using EnableComp’s proprietary software, systems and tools, as well as other online medical websites. Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary, and then submit hospital claims to insurance companies to ensure prompt correct claims reimbursement. Conduct timely and thorough follow-up with payers to update claim system with accurate information and ensure supporting documentation has been received facilitating prompt reimbursement while making key decisions to ensure claim resolution. Prepare correct MVA billing packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies. Communicate with patients or insurance adjusters via various mediums in order to discuss claim status and probability of timely resolution. Review and understand payer EOBs to determine appropriate actions with claim balance after auto insurance claim resolution. Other duties as required.