The Revenue Specialist, First Party Auto investigates and analyzes Motor Vehicle Accident accounts in order to properly identify and coordinate insurance benefits and resolve outstanding balances for our clients. This position works closely with the patient as well as insurance carriers until the first party claim has been processed and reached resolution. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Conduct online medical research of Motor Vehicle Accident claim payments using EnableComp’s proprietary software, systems and tools, as well as other online medical websites. Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary, and then submit hospital claims to insurance companies to ensure prompt correct claims reimbursement. Conduct timely and thorough follow-up with payers to update claim system with accurate information and ensure supporting documentation has been received facilitating prompt reimbursement while making key decisions to ensure claim resolution. Prepare correct MVA billing packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies. Communicate with patients or insurance adjusters via various mediums in order to discuss claim status and probability of timely resolution. Review and understand payer EOBs to determine appropriate actions with claim balance after auto insurance claim resolution. Other duties as required.

This role involves providing one-on-one support in clients’ homes and communities, helping individuals with intellectual and developmental disabilities (I/DD) live safely, independently, and with dignity. Support behavioral, social, and vocational skill development Assist with recreational and community activities Follow treatment plans and document progress Provide companionship and respite care Submit documentation and payroll on time Participate in ongoing training Assist with personal care needs as required Work independently in home and community settings

• Atender clientes por chat y llamadas (productos, órdenes, calidad, soporte). • Garantizar una experiencia de servicio excepcional. • Mantener conocimiento actualizado de productos y procesos. • Colaborar con QA, entrenamiento y Team Leads. • Comunicar avances, dudas y oportunidades con el equipo. • Flexibilidad para horarios rotativos, incluidos fines de semana.

We are looking for a responsible Virtual Assistant to handle crisis response and perform a variety of administrative and clerical tasks remotely. The primary duty of the Virtual Assistant will be to support our crisis intervention hotline by managing incoming calls, providing immediate assistance, and directing individuals to appropriate resources. This role requires excellent communication skills, patience, empathy, and the ability to work effectively under pressure. Answer and manage crisis hotline calls, providing immediate support and assistance. Triage and assess the needs of callers to provide appropriate crisis intervention. Connect callers with the relevant resources, including scheduling appointments with clinicians or referring to emergency services. Document all calls and interventions accurately in the EHR system. Organize and schedule follow-up appointments and check-ins as needed. Plan and prepare detailed reports on hotline activities and interventions. Write and distribute emails, correspondence memos, letters, and forms related to crisis management. Develop and maintain a digital filing system for confidential records and reports. Update and maintain hotline policies and procedures, ensuring they are accessible to all staff. Provide administrative support to the crisis intervention team and other departments as needed. Act as the point of contact for internal and external clients regarding crisis intervention services. Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.