Americor is seeking a Creditors Relations Administrator to join our team. The Creditor Relations Administrator will work in a fast paced, priority changing environment. The key responsibility of the Creditor Relations Administrator will vary depending on the needs of the department. Contact creditors for information or settlement. Work through an assigned list, such as the expired settlement list. Review scrub lists for accuracy. Letter reconciliation. Maintain professionalism; reliable, punctual, tactful, considerate of others, and practice open communication. Other duties as assigned.

The Revenue Specialist, First Party Auto investigates and analyzes Motor Vehicle Accident accounts in order to properly identify and coordinate insurance benefits and resolve outstanding balances for our clients. This position works closely with the patient as well as insurance carriers until the first party claim has been processed and reached resolution. This position is responsible for handling patient health information (PHI) and maintaining extreme privacy and security as it relates to confidential and proprietary information. Conduct online medical research of Motor Vehicle Accident claim payments using EnableComp’s proprietary software, systems and tools, as well as other online medical websites. Research, request, acquire, and review medical records, provider notes, explanation of benefits and any other supporting documentation necessary, and then submit hospital claims to insurance companies to ensure prompt correct claims reimbursement. Conduct timely and thorough follow-up with payers to update claim system with accurate information and ensure supporting documentation has been received facilitating prompt reimbursement while making key decisions to ensure claim resolution. Prepare correct MVA billing packet using EnableComp systems tools and submit with all necessary supporting documentation to insurance companies. Communicate with patients or insurance adjusters via various mediums in order to discuss claim status and probability of timely resolution. Review and understand payer EOBs to determine appropriate actions with claim balance after auto insurance claim resolution. Other duties as required.

This role involves providing one-on-one support in clients’ homes and communities, helping individuals with intellectual and developmental disabilities (I/DD) live safely, independently, and with dignity. Support behavioral, social, and vocational skill development Assist with recreational and community activities Follow treatment plans and document progress Provide companionship and respite care Submit documentation and payroll on time Participate in ongoing training Assist with personal care needs as required Work independently in home and community settings

• Atender clientes por chat y llamadas (productos, órdenes, calidad, soporte). • Garantizar una experiencia de servicio excepcional. • Mantener conocimiento actualizado de productos y procesos. • Colaborar con QA, entrenamiento y Team Leads. • Comunicar avances, dudas y oportunidades con el equipo. • Flexibilidad para horarios rotativos, incluidos fines de semana.