Aventus

• Create production-ready packaging files based on dielines • Prepare packaging layouts according to BALA brand standards • Ensure all final files are accurate, organized, and pixel-perfect • Collaborate on packaging revisions and updates as needed • Maintain consistency across product lines and packaging systems • Design web assets and front-end creative elements • Support website updates and visual merchandising initiatives • Create graphics optimized for desktop and mobile experiences • Maintain visual consistency across digital touchpoints • Design marketing and promotional materials, including: Flyers, Social media assets, Email graphics, Digital advertisements, Product and campaign visuals • Assist with ongoing creative requests from internal teams • Support brand campaigns and seasonal launches • Adapt existing creative assets into multiple formats and sizes • Contribute to maintaining an elevated and cohesive brand identity

Role Description We’re looking for a driven and customer-focused Inbound Sales Representative to handle inbound sales opportunities across assigned campaigns. This role is responsible for engaging interested customers, identifying their needs, recommending the right solutions, and maximizing revenue opportunities through consultative selling. As an Inbound Sales Representative, you will manage inbound customer interactions across multiple channels, focusing on conversions, customer satisfaction, and revenue growth. - Sales & Revenue Generation - Handle inbound sales inquiries from prospective and existing customers - Identify upsell and cross-sell opportunities - Recommend products and services aligned with customer needs - Maximize revenue through effective consultative selling - Contribute to improving sales scripts and conversion processes - Customer Engagement & Needs Analysis - Use active listening to understand customer goals and preferences - Ask discovery questions to uncover sales opportunities - Provide tailored product recommendations - Build trust and confidence throughout the buying process - Quality & Performance - Meet campaign-specific KPIs, sales goals, and quality standards - Follow SOPs and compliance guidelines - Maintain professionalism under pressure - Participate in coaching, training, and feedback sessions - Team Collaboration & Growth - Participate in team initiatives and sales campaigns - Share best practices and winning techniques - Embrace feedback for continuous improvement - Adapt to changing priorities and new assignments Qualifications - Experience: Sales or customer service experience preferred - Communication: Strong verbal and written English skills - Sales Skills: Ability to upsell, cross-sell, and close inbound opportunities - Customer Focus: Passion for delivering excellent service - Problem Solving: Ability to resolve customer concerns effectively - Adaptability: Comfortable in fast-paced environments - Teamwork: Strong collaboration skills - Technical Skills: Basic computer proficiency Benefits - 100% Remote Work – Work from anywhere in the Philippines - Career Growth – Opportunities in Sales and Operations - Competitive Pay – $4/hr + performance incentives and benefits as an independent contractor - Supportive Culture – Work with an experienced team - Meaningful Work – Drive revenue and customer success - Long-Term Stability – Join a growing company

• Provide high-quality, personalized support across multiple customer channels. • Act as an extension of our clients' brands, ensuring every interaction feels seamless and premium. • Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk) to enhance the customer experience. • Deliver proactive solutions that elevate the customer journey beyond expectations. • Collaborate with CX Coaches and Service Excellence Leaders to optimize performance and results.

• Manage inbound customer interactions across multiple channels • Handle inbound sales inquiries from prospective and existing customers • Identify upsell and cross-sell opportunities • Recommend products and services aligned with customer needs • Maximize revenue through effective consultative selling • Use active listening to understand customer goals and preferences • Build trust and confidence throughout the buying process • Meet campaign-specific KPIs, sales goals, and quality standards • Follow SOPs and compliance guidelines • Participate in coaching, training, and feedback sessions • Participate in team initiatives and sales campaigns

• Gather operational data provided by various departments. • Input data into Google Sheets and Excel-based templates with a high degree of precision. • Maintain and update daily, weekly, and monthly performance trackers. • Create and format Google Slides or PowerPoint decks using provided content. • Ensure consistent formatting, structure, and branding across all reports and presentations. • Organize and archive reports and decks systematically for easy access and retrieval. • Assist in preparing documentation and summaries for both internal and client-facing reports. • Support other administrative tasks related to reporting and data coordination. • Meet all deadlines for recurring and ad hoc reporting tasks.

• Manage inbound customer interactions across multiple channels, focusing on conversions, customer satisfaction, and revenue growth. • Handle inbound sales inquiries from prospective and existing customers • Identify upsell and cross-sell opportunities • Recommend products and services aligned with customer needs • Maximize revenue through effective consultative selling • Contribute to improving sales scripts and conversion processes • Use active listening to understand customer goals and preferences • Ask discovery questions to uncover sales opportunities • Provide tailored product recommendations • Build trust and confidence throughout the buying process • Meet campaign-specific KPIs, sales goals, and quality standards • Follow SOPs and compliance guidelines • Maintain professionalism under pressure • Participate in coaching, training, and feedback sessions • Participate in team initiatives and sales campaigns • Share best practices and winning techniques • Embrace feedback for continuous improvement • Adapt to changing priorities and new assignments

• Support day-to-day operational workflows, focusing heavily on data entry, inventory tracking, and retail account coordination • Manage data entry for major retail accounts (e.g., TJ Maxx, Walmart) • Ensure accuracy and completeness of all operational data • Maintain organized and up-to-date records • Gather weights and dimensions from warehouse teams • Input order details into the TJ Maxx systems • Create and send Bills of Lading (BOLs) • Assist with Walmart onboarding processes • Maintain compliance with Walmart system requirements • Export inventory reports and data • Update internal tracking documents • Communicate inventory updates with team members • Maintain accurate inventory records • Track delivery timelines and shipments • Support general warehouse operations workflows • Assist with wholesale and merchandising workflows • Support structured tracking and reporting systems • Contribute to process consistency and efficiency

• Make high-volume outbound calls to potential customers on a daily basis. • Present products and services persuasively and with energy. • Manage objections and guide prospects toward purchase decisions. • Update customer information and activities in our CRM system. • Collaborate with your team and Sales Manager to improve conversion strategies. • Consistently meet daily and weekly sales goals.

• Make high-volume outbound calls to potential customers on a daily basis. • Present products and services persuasively and with energy. • Manage objections and guide prospects toward purchase decisions. • Update customer information and activities in our CRM system. • Collaborate with your team and Sales Manager to improve conversion strategies. • Consistently meet daily and weekly sales goals.

• Oversee client campaigns • Coach and develop team leaders • Monitor performance and collaborate with cross-functional teams to ensure KPIs and SLAs are consistently achieved • Identify opportunities for growth, innovation, and operational excellence • Ensure compliance with client protocols, industry regulations, internal policies, and PCI requirements • Partner with IT and Product teams to optimize CRM, ticketing, QA, and e-commerce platforms