• Wij zoeken praktische en technisch handige Technicians die verantwoordelijk worden voor het installeren van onze APM’s: Automated Parcel Machines. • Je rijdt naar verschillende locaties in jouw regio en zorgt ervoor dat nieuwe APM’s netjes, veilig en volgens planning worden geplaatst en aangesloten. • Controleren of de locatie geschikt en veilig is voor installatie. • Uitvoeren van technische aansluitingen en controles. • Testen of de APM goed functioneert na installatie. • Signaleren en oplossen van praktische technische problemen. • Afstemmen met collega’s, locatiebeheerders en externe partijen. • Zorgdragen voor een nette oplevering van de installatie. • Registreren van werkzaamheden en bijzonderheden.

• Provide technical oversight and management of the commissioning and field engineering related activities for all the PowerSecure Inc. Distributed Infrastructures Systems • This position will be the clear bond between the client, PowerSecure engineering, PowerSecure Service, and operation entities for the successful field vetting of our Distributed Infrastructure Systems • Clear processes and procedures for focused, high quality, pre-defined efforts to meet client expectations shall be the guiding principles for this position • Dedicated to being customer focused by meeting the required expectations, maintaining high decision quality by using work experience, systematic analysis, and engineering support to make valuable and safe decisions • Excelling at problem solving by using logic and time proven methods to effectively resolve any problem.

• Tests, diagnoses and services client owned, rental and loaner equipment through remote telematic platforms • General understanding of NSM enterprise software for order entry, labor capture, chair configuration and scheduling • Demonstrates advanced knowledge of diagnostic, troubleshooting, programming and repair protocols for all NSM equipment • Schedule field support technicians when diagnostics cannot be completely evaluated remotely • Assists in completing work orders which may involve but is not limited to the following: verification that all necessary client information is documented, entering equipment details and verifying eligibility for funding • Performs data entry of all pertinent information including scanning documentation received, filing documents and folders • Completes follow up phone calls efficiently and professionally • Maintains customer satisfaction and relays customer comments or concerns about all NSM products or services to appropriate manager or staff personnel • Demonstrates the ability to educate customers and caregivers in the proper use, care and safety of NSM equipment purchased, rented or repaired • Completes Remote Service Technician standard training curriculums • Access current information and technological advancements from manufacturers on installations, repairs and part replacement for all NSM products

• Tests, diagnoses and services client owned, rental and loaner equipment through remote telematic platforms • General understanding of NSM enterprise software for order entry, labor capture, chair configuration and scheduling • Demonstrates advanced knowledge of diagnostic, troubleshooting, programming and repair protocols for all NSM equipment • Schedule field support technicians when diagnostics cannot be completely evaluated remotely • Assists in completing work orders which may involve but is not limited to the following: verification that all necessary client information is documented, entering equipment details and verifying eligibility for funding • Performs data entry of all pertinent information including scanning documentation received, filing documents and folders • Completes follow up phone calls efficiently and professionally • Maintains customer satisfaction and relays customer comments or concerns about all NSM products or services to appropriate manager or staff personnel • Demonstrates the ability to educate customers and caregivers in the proper use, care and safety of NSM equipment purchased, rented or repaired • Completes Remote Service Technician standard training curriculums • Access current information and technological advancements from manufacturers on installations, repairs and part replacement for all NSM products