• Apoiar o processo de planejamento de demanda e workload para o Brasil, consolidando dados de diferentes áreas, equipes e projetos • Realizar análises de capacidade, volumetria, utilização de recursos e necessidades futuras de alocação • Acompanhar indicadores de demanda, produtividade, backlog, forecast e disponibilidade de recursos • Preparar relatórios, dashboards e materiais analíticos para suportar decisões de planejamento • Identificar desvios entre demanda planejada e capacidade disponível, propondo alternativas de ajuste e priorização • Garantir qualidade, consistência e atualização das bases utilizadas no planejamento • Sinalizar riscos relacionados a sobrecarga, ociosidade, gargalos operacionais ou desalinhamentos de alocação • Contribuir para a padronização e melhoria contínua de processos, controles e ferramentas de planejamento • Apoiar a construção de cenários e simulações para decisões de curto e médio prazo • Assegurar comunicação clara com stakeholders sobre premissas, limitações, riscos e impactos do planejamento

• Provide medical review and assessment for ICSRs • Lead supplemental medical review of key cases • Provide targeted off-line quality control (QC) for medical review • Oversee ICSR coding standards • Contribute to the development and maintenance of PV standards

• Serve as the primary laboratory and technical specialist within Medical Affairs for the KRYPTOR compact plus, KRYPTOR gold, and related assay portfolio. • Provide customer-facing technical education on instrument operation, assay workflow, implementation considerations, validation planning, and best practices for use in clinical and research environments. • Support customer and/or study site onboarding and implementation activities, including workflow discussions, assay setup, operator education, and coordination with internal technical and commercial teams. • Guide laboratories and research customers through assay verification and validation processes, helping them understand performance characteristics, workflow requirements, documentation expectations, and operational considerations. • Provide ongoing post-implementation support to study sites and customers, including utilization and workflow assessments, process optimization, best practice sharing, refresher training, and coordination of preventive maintenance activities. • Act as a scientific and technical partner for commercial teams in customer discussions involving KRYPTOR systems, assay applications, implementation planning, and post-installation success.

• Conduct virtual wellness visits directly to patients in their homes • Review case load and prepare technology for patient services • Navigate schedule and partner with in-home team members • Conduct health risk assessments, medication reviews, and cognitive screenings • Provide comprehensive care coordination and management • Engage with patients and create meaningful bonds