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PNC

Founded over 150 years ago, PNC is a financial services corporation that works with retail, business, and corporate clients and has assets totaling more than $2

Implementation Analyst – ARP Implementations

AnalystAnalystFull TimeRemoteSeniorTeam 55,000Since 1865Company Site

Location

United States

Posted

3 days ago

Salary

$52.5K - $105K / year

Seniority

Senior

Bachelor DegreeExperience acceptedEnglish

Job Description

Implementation Analyst – ARP Implementations

PNC

• Implements moderately complex new products and services for clients • Analyzes requirements and gathers deliverables to complete the implementation • Performs maintenance on existing client profiles and maintains client-specific operating procedures • Provides sales or consultative support to clients in selected deals • Utilizes data provided from sales and/or sales support personnel to establish or update client-specific information for assigned product • Coordinates and produces data for pre-implementation validation • Analyzes, assesses, and documents client requirements while adhering to established processes and procedures • Verifies implementation work done by other staff • Escalates or addresses challenges and may train clients on products and/or services • Ensures positive ongoing client experiences • Manages multiple implementations simultaneously; reports/drives progress relative to service level performance • Facilitates/participates in internal and external stakeholder meetings

Job Requirements

  • Analytical Thinking
  • Change Management
  • Customer Solutions
  • Data Analytics
  • Financial Processes
  • Organizational Analysis
  • Storytelling
  • Waterfall Model
  • Accuracy and Attention to Detail
  • Application Delivery Process
  • Consulting
  • Effective Communications
  • Knowledge Of Product Line
  • Managing Multiple Priorities
  • Operational Functions
  • Problem Management Process
  • Standard Operating Procedures
  • Bachelor's degree with < 1 year of professional experience or comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

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