• Set and own end-to-end platform strategy, vision, and roadmap across BioSim and ChemSim, including build-vs-buy decisions. • Hire, grow, and lead a team of 5-6 PM ICs across ML Platform, Data, Agentic, Core Infrastructure, Trust, and Partner Integrations — driving key deliverables personally until the team is fully ramped. • Balance competing internal and external customer needs across several distinct domains. • Establish a data-driven operating rhythm: define the metrics that matter, present them in business reviews, bridge variances to OKRs, and drive course corrections.

Role Description We are seeking a highly motivated Lead Product Manager to own the logged-out SurveyMonkey website capabilities and platform. You will define the strategy for how our web presence evolves into an AI-first platform that fundamentally shifts our user acquisition and self-serve revenue trajectory. This role requires a background in technical web product management, a disciplined approach to experimentation, and the ability to bridge gaps by collaborating effectively across engineering, product, design, sales, marketing, research, and data teams. What you’ll be working on - Product Vision & Roadmap: Drive the product vision and strategy for the marketing website, defining the problem space and identifying high-leverage opportunities to transform user acquisition. - Product Development: Work closely with engineering, design, and other cross-functional partners to develop, launch, and iterate on customer-facing web products and the internal tech stack. Translate strategy into clear requirements and decisions that maintain momentum. - Technical Fluency: Partner with engineering leadership to identify and bridge gaps in our web architecture. Ensure our technical stack is scalable and a competitive advantage that enables rapid, decentralized experimentation and delivery. - Data, Analysis & Metrics: Define and track KPIs that reflect the health of the web platform, core web vitals, and user acquisition. Use data, experimentation, and competitive research to surface opportunities and prioritize high-impact efforts. - AI-Forward: Evaluate, implement, and govern AI solutions to increase speed to customer value. Define the standards for agentic-readiness and educate the organization on AI-first transformation. - Communication & Impact: Shape company-wide strategy by influencing cross-functional decisions and partnering with leadership to drive board-visible business impact. - Strategic Alignment: Navigate complex trade-offs between marketing, technical SEO, and product conversion, aligning multiple stakeholders to maintain a unified, multi-year web vision. - Customer Focus: Deeply understand our target customers. Conduct market research, identify industry trends, and provide competitive analysis. - Operational Excellence: Define and evangelize best practices for experimentation, AI governance, and product-led growth (PLG) that elevate the performance of web and product teams across the organization. Qualifications - 7+ years of experience in Web Product Management (SaaS / PLG preferred) delivering significant business impact through web platforms. - 4+ years of experience designing, implementing, and analyzing A/B and multivariate tests. - A deep curiosity about what motivates users to engage and convert, using that empathy to build web experiences that solve their problems. - High AI fluency with experience launching agents, automating workflows, and improving website agentic-readiness. - A strong understanding of web technologies and content management systems, alongside expertise in data analysis using tools like Amplitude or Eppo. - Product instincts matched by technical depth; you collaborate closely with engineering and design to architect scalable systems and navigate complex trade-offs. - A leadership style rooted in ownership and empathy. You inspire trust, drive accountability, and elevate the people and products around you. Requirements - The base pay provided for this position ranges from CAD $153,000.00/year - $180,000.00/year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. - Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including: - Medical, dental, vision, life, and disability insurance - RRSP matching - Flexible spending & health savings account - Paid holidays - Paid time off - Employee assistance program - Other company benefits Company Description At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the CHOICE Fund to help employees thrive in work and life. We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with 25 acts of giving, opening new hubs in Costa Rica and India, crossing the threshold of 100 billion questions answered, and earning recognition as one of the Most Inspiring Workplaces across North America and Asia. We live our company values—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.

• Lead the development of cutting-edge protection products for the retail sector, where lifetime customer value is the new frontier. • Collaborate with top-tier brands like Lowe’s, Best Buy, Pandora, and Amazon to launch and optimize programs that matter. • Drive fast, flexible integrations across digital and in-person channels. • Leverage patent-pending tech and human expertise to improve performance, boost NPS, and deliver measurable results. • Own product management responsibilities to include establishing, monitoring, and influencing all aspects of growth and profitability.

• Make outcomes the product for operators. Synthesize what outcomes have been driven, recommend the next best action with a clear why and how, and provide a one-tap path to get it done. • Spend meaningful time with restaurant owners and frontline teams to build deep operator intuition and translate it into shipped product. • Productize playbooks into personalized actions based on each restaurant’s data, configuration, and operating context. • Ship high-impact closed-loop playbooks that turn signals into clear recommendations and one-tap actions. Examples include profit-aware demand capture, self-optimizing menus, dynamic specials that fill slow dayparts, reputation automation, and win-back plays for high-value guests. • Own the foundations for orders, menus, integrations, and reliability so the product is trustworthy at scale.