Role Description We are seeking a Controls Specialist / Controls Systems Engineer to join our federal team supporting U.S. military and other U.S. federal government sites Outside the Continental United States (OCONUS). Our OCONUS team supports projects for the U.S. government, primarily for the Department of State supporting U.S. Embassies and for the Department of Defense supporting U.S. military bases in foreign countries (no designated war zone countries). Travel is based on the project needs, but typically around 80%. As a Controls Specialist / Controls Systems Engineer, you will: - Act as the on-site project leader to execute and complete HVAC controls and other Building Automation System (BAS) projects. - Perform or delegate tasks required to execute and fully complete assigned projects including: - System programming - Installation coordination - System and network commissioning - Training and project closeout - Participate in the installation of hardware designs and software programming using established standards. - Manage and complete the loading, device verification, and commissioning of all system controllers. - Validate complete system functionality and resolve issues with subcontractors. - Provide accurate project as-built and commissioning documentation. - Test and write modifications to systems software. - Provide coaching, mentoring, and technical assistance. - Perform site-specific training for owner/operator on the total system. - Follow all safety standards and prioritize employee and subcontractor safety. Qualifications - Must have technical, hands-on experience in system commissioning and/or programming of digital HVAC controls systems (DDC systems). - Knowledge of a variety of electronic or digital controls systems, HVAC controls systems, facilities management systems, site preparation, peripheral equipment installation, and servicing techniques. - Must have knowledge of control theory and HVAC systems and equipment. - Strong personal computer skills with proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and general Windows environment. - Must have the ability to communicate technical material to a non-technical audience. - Must have the ability to work independently and also as part of a team. - Ability to travel approximately 80% of the time to international/overseas locations (will not be sent to any designated war zone countries). - U.S. citizen with the ability to obtain and maintain a DoD Secret (or higher) security clearance required. Requirements - Active Secret (or higher) clearance strongly preferred. Benefits - Eligible for benefits on the first day of employment. - Vacation: 3 weeks of paid vacation, 5 sick days, 3 floating holidays, and 10 standard holidays per calendar year. - Typical base salary is in the $115,000 - $150,000 range based on experience and depending on location and assignment. - Daily per diem provided when traveling. - Bonus eligible on top of base salary.

Role Description We are constantly looking to add to our core talent. If you are seeking a career that is challenging and rewarding, a work environment that is diverse and dynamic, look no further — Haemonetics is your employer of choice. Job Details Senior Business Systems Analyst (Full-time) Reports to: Boston, MA Duties: - Partner across Haemonetics global business teams including Sales and Service, to elicit business requirements for system changes. - Collaborate with Salesforce and other enterprise technology application teams (including Oracle, Tableau, Middleware, etc.) to deliver best Salesforce stand-alone or integrated solutions. - Define functional requirements, process flow diagrams, and actionable tasks to deliver scalable solution per business needs & goals. - Partner with Salesforce Senior Manager to establish detailed project plan, and communicate status, risks, and issues. - Take primary accountability and ownership of enhancement changes or bug fix solutions including system configuration, deployments through test environments, documentation, unit testing, and demoing changes through production deployment. - Perform unit testing and support user acceptance testing. - Provide daily support for business users and technology team members to triage and resolve production issues. - Stay up to date with all declarative features of the Salesforce platform, with special focus on Sales Cloud, Service Cloud, Field Service Lightning, Community, Process Automation, Permissions, and data sharing. Qualifications - Bachelor’s degree in Computer Science, Information Technology, Engineering, or closely related field (foreign equivalent acceptable). - At least 5 years of experience with Salesforce system administration or business analysis in support of Sales and Service Cloud users. Requirements - At least 5 years of experience with Salesforce customization and configuration (including process builder, workflow rules and newly released features). - At least 5 years of experience with full lifecycle Salesforce CRM implementation. - At least 5 years of experience documenting and analyzing functional requirements based on business needs. - At least 5 years of experience translating business requirements into technical specifications. - At least 5 years of experience with Field Service Lightning, Salesforce Communities, or CPQ. - At least 5 years of experience working independently and collaboratively within a team. Benefits - Competitive salary: $146,806/year. - Telecommuting permissible from home office anywhere in the U.S. - 401(k) with up to a 6% employer match and no vesting period. - Employee stock purchase plan. - Flexible time off for salaried employees. - Accrual of three to five weeks’ vacation annually (based on tenure) for hourly employees. - Accrual of up to 64 hours (annually) of paid sick time. - Paid and/or floating holidays. - Parental leave. - Short- and long-term disability insurance. - Tuition reimbursement. - Health and welfare benefits.

Role Description The Systems Support Engineer serves as the primary technical support resource for appraisal production systems and applications. This role provides day-to-day support to appraisers, operations teams, and business partners by troubleshooting system issues, maintaining application functionality, identifying process improvements, and ensuring efficient operation of appraisal technology platforms. The ideal candidate combines strong technical troubleshooting skills with an understanding of appraisal workflows and excellent customer service to support business operations and enhance the user experience. Qualifications - Bachelor's degree in Information Technology, Computer Science, Business Information Systems, or related field, or equivalent work experience. - 3–5 years of experience supporting business applications or enterprise software. - Experience troubleshooting software applications and technical issues in a customer-facing support role. - Strong analytical and problem-solving skills. - Excellent verbal and written communication skills. - Strong organizational skills with the ability to manage multiple priorities. - Proficiency with Microsoft Office Suite. - Experience using ticketing systems, such as Zendesk, and documenting technical issues. Requirements - Provide first- and second-level technical support for appraisal production systems and related business applications. - Troubleshoot, diagnose, and resolve application, system, and workflow issues in a timely manner. - Serve as the primary point of contact for appraisers and operations staff regarding system-related questions and technical support. - Configure, maintain, and support appraisal software, integrations, and user accounts. - Monitor system performance and proactively identify opportunities to improve reliability and efficiency. - Document issues, resolutions, and support procedures within the ticketing and knowledge management systems. - Escalate complex technical issues to software vendors or internal IT teams when appropriate. - Participate in application testing, software upgrades, system implementations, and new feature deployments. - Collaborate with business stakeholders to identify opportunities for workflow automation and process improvement. - Assist with data validation, troubleshooting integration issues, and maintaining data integrity across systems. - Develop user documentation, training materials, and support guides. - Provide user training and onboarding for appraisal-related systems and applications. - Track recurring issues and recommend long-term solutions to reduce support requests. - Support system security by following established access controls, compliance requirements, and company policies. - Participate in on-call or after-hours support as needed for critical system issues. Success Measures - Resolve user issues quickly with minimal business disruption. - Maintain high customer satisfaction ratings. - Improve application stability and user adoption. - Reduce recurring support tickets through proactive problem-solving. - Identify and implement workflow improvements that increase operational efficiency. - Partner effectively with assessment and appraisal operations, IT, and software vendors to support business objectives.

• Design, develop, test, and maintain internal integrations, tools and solutions that enhance efficiency and streamline operations across Fullscript's technical stack. • Responsible for designing, developing, and maintaining integrations and APIs to facilitate efficient and secure data transfer between systems • Work with business partners to leverage technology and AI to deliver solutions that improve efficiency or customer experience • Build scalable applications to support the growing needs of the business • Review pull requests, mentor, and be an advocate for high-quality code that makes future development faster, easier and better • Take full ownership and responsibility for building, shipping, testing, deploying and maintaining features • Scope and plan projects, working with stakeholders and other developers to implement them • Give input on and own high-level architecture decisions and communicate those decisions