Abound Health

Role Description Abound Health is seeking a Senior Director, Revenue Cycle Management to join our team. In this role, you will report to the Chief Financial Officer and help elevate how revenue cycle management supports our mission of serving and empowering individuals with disabilities and complex needs and the teams who care for them. This role is remote but would require working East Coast hours. This is a builder role for someone excited to create a best-in-class RCM function rooted in technology, with a dedicated team guiding the work. You will help strengthen the full revenue cycle from end to end, making our billing team more effective, focused, and able to do their best work through better workflows, automation, analytics, controls, and management visibility. A defining part of this opportunity is OnTarget, Abound’s in-house software platform. We are looking for a leader who is energized by working alongside a technology platform with internal and external customers, partnering with internal stakeholders and the OnTarget team to push forward Abound’s RCM capabilities as the company grows. - Elevate Abound’s RCM function into a scalable, technology-enabled operating model that improves accuracy, visibility, accountability, and performance. - Leverage OnTarget’s capabilities and supporting technology to translate operational needs into practical workflows, dashboards, work queues, automation, reporting, and controls. - Improve billing accuracy, collections, A/R performance, denial prevention and resolution, payer follow-up, and revenue cycle reporting. - Build clear SOPs, handoffs, escalation paths, KPIs, and operating rhythms that help people work smarter and support consistent execution across teams. - Lead and develop revenue cycle managers, leads, specialists, and subject matter experts while building a culture of ownership, service, continuous improvement, and thoughtful technology adoption. - Serve as a cross-functional partner to support business growth and stronger operating performance. Qualifications - 6+ years of leadership experience in revenue cycle management, healthcare operations, operational transformation, or a related field. - Demonstrated track record of improving complex, compliance-driven operations through process, technology, and organizational change; direct RCM experience is preferred but not required. - Technology-forward mindset with experience improving operations through workflow redesign, dashboards, automation, business intelligence, system optimization, or similar tools. - Strong hands-on operator who is willing to dig into details, understand the software and workflows, solve practical problems, and then scale those learnings into larger initiatives. - Demonstrated ability to lead change, build alignment, coach teams, and turn complex processes into clear, measurable, sustainable operating models. - Strong analytical, communication, organizational, and cross-functional partnership skills. Requirements - Bachelor’s degree in Business Administration, Healthcare Administration, Accounting, Finance, Operations, or a related field required. Master’s degree or relevant certification is a plus. Benefits - The target base salary range for this full-time, salaried position is between $115,000 and $150,000. - Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. - In addition to base pay, total compensation may include various other forms of pay. - We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. - Our 401(k) plan becomes available after 12 months of employment. - For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

• Elevate Abounds RCM function into a scalable, technology-enabled operating model that improves accuracy, visibility, accountability, and performance. • Leverage OnTargets capabilities and supporting technology to translate operational needs into practical workflows, dashboards, work queues, automation, reporting, and controls. • Improve billing accuracy, collections, A/R performance, denial prevention and resolution, payer follow-up, and revenue cycle reporting. • Build clear SOPs, handoffs, escalation paths, KPIs, and operating rhythms that help people work smarter and support consistent execution across teams. • Lead and develop revenue cycle managers, leads, specialists, and subject matter experts while building a culture of ownership, service, continuous improvement, and thoughtful technology adoption. • Serve as a cross-functional partner to support business growth and stronger operating performance.

• Review and analyze denied claims to identify root causes and resolution steps • Collaborate with revenue cycle and clinical teams to correct errors and resubmit claims • Communicate with payers to clarify denial reasons and submit appeals as appropriate • Track denial trends, appeal status, and outcomes with accurate documentation • Develop strategies to reduce denial rates and improve first-pass claim acceptance • Prepare reports on denial metrics, financial impact, and corrective actions for leadership • Monitor compliance with payer guidelines, Medicaid regulations, and internal policies

• Source, screen, and prepare applicants for interviews with families and clients. • Vet candidates to ensure compatibility with company standards and case requirements. • Maintain and manage external job postings across multiple platforms. • Oversee the recruiting and case-matching process from initial interview to offer acceptance. • Communicate proactively with candidates to maintain engagement and retention. • Collaborate with Staffing Coordinators to ensure a seamless hiring and onboarding experience. • Develop and refine scalable matching processes to optimize placements. • Build strong relationships with candidates, clients, families, and clinical leadership. • Keep detailed records to continuously improve vetting and matching strategies. • Provide regular updates on candidate progression to ensure hiring transparency.

• Assist candidates with completing and verifying new hire paperwork to meet internal, Medicaid, and regulatory standards. • Process and review background checks for compliance. • Manage onboarding documentation and maintain electronic records in OnTarget. • Schedule and coordinate required training including AIM, CPR/FA, and Core Competency. • Liaise between new hires and internal departments for a seamless onboarding experience. • Track and update candidate pipelines using applicant and hiring systems. • Provide weekly reporting to management on onboarding and hiring metrics.

Title: Life Sharing Provider: Monroe County, PA Location: PA-Stroudsburg Job Description: Are you looking for a meaningful way to apply your empathy, patience, compassion, and creativity in your everyday life? Abound Health is seeking a caring, stable, and family-oriented household in the Stroudsburg area to join our Life Sharing Program as a Host Family for a high-functioning adult female seeking a warm, inclusive, and natural home environment. This is a unique opportunity to open your home and heart to someone who is ready for connection, independence, and a sense of belonging within a supportive family setting. We are actively recruiting a Host Family who can offer a traditional family home—preferably a husband, wife, and children—where this individual can thrive as the only person receiving services and maintain close relationships with her biological family. What Is Life Sharing? Life Sharing is a person-centered residential model where an individual becomes a fully integrated member of a family’s home and community. Unlike traditional caregiving, Life Sharing focuses on long-term relationships, independence, and meaningful daily experiences within a natural home setting. As a Host Family, you provide not just a place to live — but a sense of belonging, stability, and purpose. About the Individual (High-Level Overview) Details are limited to protect confidentiality until a release is obtained. We are supporting a high-functioning adult female who is: • Looking for a family-oriented home with a husband, wife, and children • Hoping for a household that has pets • Seeking to be the only individual receiving services in the home • Wanting a welcoming environment where her biological family can visit regularly • Interested in a home that supports independence, connection, and inclusion • Hoping for a natural, warm, and stable family environment What You’ll Do as a Life Sharing Host Family • Provide a safe, stable, and welcoming home • Support daily living skills and household routines • Offer mentorship, companionship, and emotional support • Encourage community involvement and recreational activities • Collaborate with Abound Health to follow person-centered plans • Promote independence, dignity, and personal growth Why Become a Life Sharing Family? • Transform Lives: Make a meaningful, lasting impact on someone’s quality of life • Build Deep Connections: Form lifelong bonds and provide genuine companionship • Work From Home: Support someone while continuing your own family routines • Receive Support & Compensation: Host families receive a daily stipend and ongoing training • 24/7 Support: Abound Health provides emergency support, respite coordination, and clinical consultation Host Family Requirements To qualify, families must: • Be Pennsylvania residents • Be at least 21 years old • Pass required background checks (FBI, child abuse, criminal) • Complete home inspections and meet safety standards • Provide personal and professional references • Participate in interviews and a matching assessment • Be willing to include the individual in meals, routines, activities, and family life Training Provided at No Cost All Host Families receive: • ODP-approved Life Sharing Orientation • Fire Safety & Emergency Preparedness • Medication Administration (if applicable) • Individual Rights & Person-Centered Planning • Ongoing annual training (e.g., trauma-informed care, dignity & respect)

• Serve as a first point of contact for employee questions related to HR policies, processes, and basic benefits • Process employee lifecycle changes including new hires, transfers, job changes, and terminations • Support onboarding and offboarding to ensure a smooth and positive experience • Maintain accurate employee records and ensure timely updates in HR systems • Assist with leave of absence tracking and documentation • Support compliance efforts, audits, and reporting as needed • Identify trends, recurring questions, and opportunities to improve HR processes

• Conduct assessments, observe clients, and develop written intervention plans with behavioral strategies and recommendations. • Train and support family members, support staff, and caregivers to implement therapeutic interventions effectively. • Monitor client progress, analyze data, and revise intervention plans as needed to ensure positive outcomes. • Ensure compliance with North Carolina Medicaid policies, state regulations, and best practices in behavioral health. • Maintain client privacy, report incidents, and ensure a safe, supportive environment for all clients.

Title: Licensed Speech-Language Pathologist - Contract (remote) Location: Charlotte, NC START YOUR APPLICATION Abound Health is seeking a Contract Licensed Speech-Language Pathologist (SLP) to join our North Carolina team. In this flexible, contract role, you’ll provide Specialized Consultative Services (SCS) to clients with intellectual and developmental disabilities. You’ll have the autonomy to set your own schedule and manage your caseload while delivering services either in person or via telehealth. Key Responsibilities: • Provide authorized Specialized Consultative Services in clients’ homes, communities, or virtually • Conduct observations and assessments to develop individualized intervention plans • Create written intervention plans outlining therapeutic strategies, assistive technology, and caregiver training • Train and support family members, caregivers, and staff in implementing intervention techniques • Monitor, document, and evaluate client progress and adjust plans as needed • Participate in interdisciplinary team meetings and collaborate with care coordinators • Maintain documentation and adhere to all state, federal, and company standards for client care and privacy Qualifications: • Active North Carolina licensure as a Speech-Language Pathologist in good standing • Ability to read, write, understand, and follow directions • No findings of abuse or neglect on the NC Health Care Personnel Registry • Not listed on any state or federal exclusion or sex offender registries • Meets all qualifications outlined in the Innovations Waiver and applicable Medicaid standards • Strong communication, interpersonal, and clinical problem-solving skills • Experience supporting individuals with intellectual or developmental disabilities preferred Education: • Master’s degree in Speech-Language Pathology or Communication Disorders required Compensation & Benefits: This is a 1099 contract position offering flexible scheduling and competitive compensation. Contractors manage their own caseloads and working hours. For more information about this opportunity, please reach out to your Talent Acquisition Partner. Equal Employment Opportunity: Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic. #LI-remote

Role Description Abound Health is seeking a Contract Licensed Speech-Language Pathologist (SLP) to join our North Carolina team. In this flexible, contract role, you’ll provide Specialized Consultative Services (SCS) to clients with intellectual and developmental disabilities. You’ll have the autonomy to set your own schedule and manage your caseload while delivering services either in person or via telehealth. - Provide authorized Specialized Consultative Services in clients’ homes, communities, or virtually - Conduct observations and assessments to develop individualized intervention plans - Create written intervention plans outlining therapeutic strategies, assistive technology, and caregiver training - Train and support family members, caregivers, and staff in implementing intervention techniques - Monitor, document, and evaluate client progress and adjust plans as needed - Participate in interdisciplinary team meetings and collaborate with care coordinators - Maintain documentation and adhere to all state, federal, and company standards for client care and privacy Qualifications - Active North Carolina licensure as a Speech-Language Pathologist in good standing - Ability to read, write, understand, and follow directions - No findings of abuse or neglect on the NC Health Care Personnel Registry - Not listed on any state or federal exclusion or sex offender registries - Meets all qualifications outlined in the Innovations Waiver and applicable Medicaid standards - Strong communication, interpersonal, and clinical problem-solving skills - Experience supporting individuals with intellectual or developmental disabilities preferred Requirements - Master’s degree in Speech-Language Pathology or Communication Disorders required Benefits - This is a 1099 contract position offering flexible scheduling and competitive compensation. - Contractors manage their own caseloads and working hours. Equal Employment Opportunity Abound Health is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.