Working at Atlassian Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. The Value Management Office exists to infuse all interactions and engagements towards the fulfillment of the customers' strategic business needs with joint ownership of their long term success Core Principles: - Facts, structure, depth, and perspective are words to live by - Own and defend the customers' business outcomes at every stage of the cycle - Position and pursue strategic and courageous engagements together with customers - Play the long game with internal and external stakeholders ("always leave them better than you find them") - Create beautiful work - Think and execute like a practice ~ repeatable success - Be the tip of our strategic and enterprise motion and lead the formation of narratives that drive Atlassian forward Overview of role: As a Principal Value Advisor in Atlassian's Value Management Office (VMO), you will shape and deliver strategic value engagements with customers. You will define the value proposition of Atlassian solutions for customers, drive innovation, and set the standard for craft excellence and customer-centricity across the organization. This is a highly influential individual contributor role that plays a key role within the Atlassian team focused on driving customer success. Key Responsibilities: Customer Focus & Relationship Building - Engage with senior customer executives to develop a deep understanding of customer organizations, business processes, and strategic objectives. - Build influential, personalized relationships with key decision-makers, shaping decision-making and driving for customer success. - Work as a key part of the Atlassian team to create tailored solutions that provide customers with significant value and a competitive advantage. Financial Acumen & Value Articulation - Rapidly interpret customer industry, strategy, financial data to identify trends and opportunities. - Develop comprehensive business cases for both clear and ambiguous situations, and clearly communicate value to customers and stakeholders. - Develop metrics to support adoption and realization of value. Critical Thinking & Solution Development - Synthesize complex data and information to uncover root causes and develop holistic, innovative solutions. - Demonstrate advanced discovery skills to uncover value drivers for customers. Storytelling & Executive Communication - Consistently produce high-caliber, executive-level storylines and presentations. - Deliver compelling, concise content and visuals to amplify business cases and proposals. - Demonstrate poise and confidence with C-level executives, handling objections and driving alignment. Driving Innovation - Contribute to the design and development of new VMO solutions and offerings, ensuring successful implementation and integration. - Lead the conceptualization and implementation of practice level strategic initiatives to support Atlassian strategy Collaboration & Influence - Build trust and collaborate across cross-functional boundaries, driving alignment between teams on common goals focused on customer success. - Influence internally and externally as a trusted advisor to sales leadership and customers. Knowledge Sharing & Thought Leadership - Actively develop thought leadership that articulates the value of Atlassian solutions for customers. - Support the enablement of field teams around Value Based selling. - Mentor and coach junior team members, fostering a culture of collaboration, learning and development. Travel up to 15-20% will be required for this role. Expect customer-facing travel for onsite customer meetings within your territory, as customer demand for in-person meetings grows. Must Have: - 7+ years of experience in value consulting, management consulting / strategy consulting, quantitative research and analysis, with exposure to cloud technologies and digital transformation initiatives - Prior experience in consulting, value consulting, or in relevant roles within Government & Public entities - Extensive experience in value management and proven track record of leading complex, cross-functional engagements across a broad range of customer industries. - Mastery in financial modeling, business case development, and value articulation at the customer executive level. - Exceptional communication, executive storytelling, presentation and stakeholder management skills. - Demonstrated ability to drive innovation, influence senior leaders, and foster collaboration in complex environments. - Recognized as a thought leader and mentor, with a commitment to knowledge sharing and driving operational excellence. - Demonstrated commitment to build, operationalize, and exemplify the practice operating model - Desire and drive to create value management infrastructure through customer engagements to drive Atlassian's sales transformation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. This role may also be eligible for benefits, bonuses, commissions, and equity.. In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $228,000 - $297,667 Zone B: $205,200 - $267,900 Zone C: $189,240 - $247,063 Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits . About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh . In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.

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Role Description Do you enjoy helping people plan exciting getaways while providing exceptional customer support? We are growing our remote team and seeking motivated individuals to join us as Client Care Vacation Advisors. In this role, you'll work closely with clients to help coordinate vacation plans, provide personalized assistance, and ensure travelers feel informed and supported throughout the entire experience. This opportunity is ideal for individuals who enjoy relationship-building, organization, and delivering outstanding service in a flexible work-from-home environment. - Connect with clients to understand their vacation goals, preferences, and travel interests - Assist with exploring destinations, resorts, cruises, tours, and vacation packages - Provide information and recommendations tailored to individual traveler needs - Support the coordination of reservations, itineraries, and travel arrangements - Communicate confirmations, travel documents, schedules, and trip-related updates - Assist with vacation modifications, special requests, and service-related inquiries - Monitor upcoming travel plans and help ensure all arrangements are completed accurately - Maintain organized client profiles, records, and planning documentation - Utilize company-approved resources and supplier information to support vacation planning - Participate in training sessions, educational workshops, and professional development programs Qualifications - Strong verbal and written communication skills - Excellent customer service and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple client requests efficiently - Comfortable working with online systems, digital platforms, and communication tools - Professional, positive, and solution-oriented approach - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or other regions Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and team support - Career advancement opportunities - Performance-based incentives and recognition - Travel-related discounts and exclusive industry perks - Supportive and collaborative virtual work environment - Access to continuing education and development resources

Role Description We are seeking personable, driven individuals to join our growing remote team as Client Relations Travel Consultants. In this role, you'll work directly with clients to understand their travel goals, provide personalized assistance, and help coordinate the details that bring their vacation plans together. This opportunity is ideal for individuals who enjoy building relationships, providing exceptional service, and working in a flexible remote environment where no two days are exactly the same. - Connect with clients to learn about their travel interests, preferences, and vacation objectives - Provide guidance and information on destinations, resorts, cruises, tours, and travel experiences - Assist with trip planning, reservations, and itinerary coordination - Communicate important travel details, confirmations, schedules, and updates - Support clients with changes, special requests, and travel-related questions - Research travel options and present recommendations tailored to individual needs - Review travel arrangements and documentation for accuracy - Maintain organized records and client profiles within company systems - Utilize approved resources and supplier tools to support planning activities - Participate in training sessions, educational programs, and team meetings Qualifications - Excellent communication and interpersonal skills - Strong customer service and relationship-building abilities - Effective organizational and time-management skills - Ability to manage multiple client requests with attention to detail - Comfortable using web-based applications and digital communication platforms - Positive, solution-oriented mindset - Self-motivated and capable of working independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Usually Thrives in This Opportunity? - Enjoy helping people create meaningful travel memories - Build trust through professional and responsive communication - Stay organized while managing several projects at once - Adapt easily to changing client needs and travel requests - Take ownership of responsibilities and follow through consistently - Have an interest in travel, tourism, hospitality, customer relations, client services, or remote professional opportunities Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and professional guidance - Opportunities for career advancement and personal growth - Performance-based incentives and recognition programs - Travel-related discounts and exclusive benefits - Supportive and collaborative virtual team environment - Access to ongoing learning and development resources