Role Description Do you enjoy helping people plan exciting getaways while providing exceptional customer support? We are growing our remote team and seeking motivated individuals to join us as Client Care Vacation Advisors. In this role, you'll work closely with clients to help coordinate vacation plans, provide personalized assistance, and ensure travelers feel informed and supported throughout the entire experience. This opportunity is ideal for individuals who enjoy relationship-building, organization, and delivering outstanding service in a flexible work-from-home environment. - Connect with clients to understand their vacation goals, preferences, and travel interests - Assist with exploring destinations, resorts, cruises, tours, and vacation packages - Provide information and recommendations tailored to individual traveler needs - Support the coordination of reservations, itineraries, and travel arrangements - Communicate confirmations, travel documents, schedules, and trip-related updates - Assist with vacation modifications, special requests, and service-related inquiries - Monitor upcoming travel plans and help ensure all arrangements are completed accurately - Maintain organized client profiles, records, and planning documentation - Utilize company-approved resources and supplier information to support vacation planning - Participate in training sessions, educational workshops, and professional development programs Qualifications - Strong verbal and written communication skills - Excellent customer service and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple client requests efficiently - Comfortable working with online systems, digital platforms, and communication tools - Professional, positive, and solution-oriented approach - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or other regions Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and team support - Career advancement opportunities - Performance-based incentives and recognition - Travel-related discounts and exclusive industry perks - Supportive and collaborative virtual work environment - Access to continuing education and development resources

Role Description We are seeking personable, driven individuals to join our growing remote team as Client Relations Travel Consultants. In this role, you'll work directly with clients to understand their travel goals, provide personalized assistance, and help coordinate the details that bring their vacation plans together. This opportunity is ideal for individuals who enjoy building relationships, providing exceptional service, and working in a flexible remote environment where no two days are exactly the same. - Connect with clients to learn about their travel interests, preferences, and vacation objectives - Provide guidance and information on destinations, resorts, cruises, tours, and travel experiences - Assist with trip planning, reservations, and itinerary coordination - Communicate important travel details, confirmations, schedules, and updates - Support clients with changes, special requests, and travel-related questions - Research travel options and present recommendations tailored to individual needs - Review travel arrangements and documentation for accuracy - Maintain organized records and client profiles within company systems - Utilize approved resources and supplier tools to support planning activities - Participate in training sessions, educational programs, and team meetings Qualifications - Excellent communication and interpersonal skills - Strong customer service and relationship-building abilities - Effective organizational and time-management skills - Ability to manage multiple client requests with attention to detail - Comfortable using web-based applications and digital communication platforms - Positive, solution-oriented mindset - Self-motivated and capable of working independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Usually Thrives in This Opportunity? - Enjoy helping people create meaningful travel memories - Build trust through professional and responsive communication - Stay organized while managing several projects at once - Adapt easily to changing client needs and travel requests - Take ownership of responsibilities and follow through consistently - Have an interest in travel, tourism, hospitality, customer relations, client services, or remote professional opportunities Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and professional guidance - Opportunities for career advancement and personal growth - Performance-based incentives and recognition programs - Travel-related discounts and exclusive benefits - Supportive and collaborative virtual team environment - Access to ongoing learning and development resources

Role Description The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. A trusted telephonic resource, the Senior Care Advisor helps guide seniors who may qualify for the PACE program through the enrollment process with WelbeHealth. - Collaborate with market leaders, members of the clinical team, and others to get seniors all the way to enrollment. - Assist prospective participants with the Medi-Cal application process. - Answer inbound and do follow-up calls, as well as make outbound calls to online leads. Essential Job Duties: - Display great patience, empathy, and show "courage to love" on every call; build strong relationships with prospective participants, caregivers, and independent outreach associates who may need assistance with participant enrollment. - Support inbound campaigns, answer questions, and find underlying needs of prospective participants, educating them about PACE services and benefits. - Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (not cold calls). - Effectively manage leads that require follow-up calls. - Maintain the highest level of service on all calls, both inbound and outbound. Qualifications - Associate's degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree. - Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred. - Experience using CRM systems (Salesforce or other similar CRM system). - Medicare Advantage or PACE experience preferred. - Medi-Cal knowledge preferred. Benefits - Apply your sales expertise in new ways as we rapidly expand. - Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days. - Medical Insurance Coverage (Medical, Dental, Vision). - Advancement opportunities - track record of hiring and promoting from within. - Additional benefits. - Compensation consists of base salary plus bonus. - WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. - Actual compensation will be determined based on experience and relevant qualifications. Compensation Offering $26.89-$35.50 USD

Role Description The Medical Economics Principal analyzes healthcare cost, utilization, and outcomes data to inform strategies that improve affordability and quality of care. The Medical Economics Principal provides strategic advice and guidance to functional team(s). Highly skilled with broad, advanced technical experience. The Principal, Medicaid Medical Economics & Cost Management plays a dual role: - A critical leadership role responsible for translating medical economics insight into disciplined execution across clinical, behavioral health, and pharmacy cost initiatives. - Leadership role overseeing the Medicaid Corporate Trend process from a business perspective partnering with Finance & Actuary. Key Responsibilities: - Clinical Strategy Initiative Tracking & Project Management: - Lead and track specific clinical, BH, and Rx cost management initiatives across the Medicaid portfolio. - Synthesize cost, utilization, and outcomes data to drive strategic decision-making, ensure initiative execution, and support enterprise-wide cost management and medical economics strategies. - Project manage best practices to drive execution, measure progress, and ensure timely delivery. - Medical Cost Management Strategy: - Develop, represent, and integrate a medical cost management plan into annual and multi-year business plans. - Collaborate with leaders across Clinical, Pharmacy, Network, Product, and Claims teams. - Business Partnership with Finance: - Act as the primary business partner to Finance, translating clinical and operational insights into actionable financial impact. - Develop and enhance models, metrics, and reports for effective monitoring and communication of cost management outcomes. - Data-Driven Analysis: - Analyze historical, predicted, and competitive market data to recommend benchmarks and KPIs. - Generate insights to guide pricing, reimbursement, and value-based care initiatives. - Continuous Improvement: - Research industry standards, vendor solutions, and build requirements for internal solutions. - Develop new approaches to improve utilization and health outcomes, collaborating flexibly with providers and cross-functional teams. - Medical Economics Trend Oversight: - Lead as business accountability champion for quarterly reviews with Trend Stewardship Committee. - Hold shared enterprise domain owners accountable for medical cost, utilization, and quality targets. - Ensure alignment with Humana’s strategic objectives through robust governance and reporting processes. - Build strong relationships with Market Presidents, Medical Directors, Clinical Strategy, Operations, Finance, and other key stakeholders. - Ensure engagement and consensus for initiative execution and performance monitoring. - Reports to senior executive leadership. - Supports governance forums and committees (e.g., Trend Stewardship Committee). - Ensures all work adheres to Humana’s compliance, data stewardship, and security standards. Qualifications - Bachelor’s degree in Economics, Statistics, Public Health, Healthcare Administration, or related field. - 10+ years of healthcare industry experience (payer, medical economics, analytics, cost management, or related). - Demonstrated experience leading cross-functional teams and executing complex, large-scale transformation initiatives. - Advanced analytic acumen; proficiency in Excel and data visualization tools. - Strong understanding of healthcare reimbursement models, managed care, and principles of medical cost management. - Proven organizational, planning, and prioritization skills. - Highly collaborative mindset, with excellent stakeholder engagement and executive-level communication skills. - Ability to synthesize data into actionable business insights and drive measurable improvements. Requirements - To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service must meet the following criteria: - At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. - In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. - Humana reserves the right to require associates to upgrade their internet service if necessary. - Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. - While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Benefits - Humana provides competitive benefits that support whole-person well-being. - Medical, dental and vision benefits. - 401(k) retirement savings plan. - Time off (including paid time off, company and personal holidays, paid parental and caregiver leave). - Short-term and long-term disability. - Life insurance and many other opportunities.