• Provides managerial direction, leadership, consultation project management and specialized expertise in the delivery of large, complex and highly visible major payer contracting project initiatives and negotiations • Leads activities in strategy development, contract negotiations, payer collaboration, and evaluation of financial performance • Executes managed care strategies developed jointly with Regional Health Ministries (RHM) and System Office leadership • Provides guidance to senior leaders regarding systems and processes for which they are responsible • Develops and implements strategies that incorporate business needs and requirements, industry trends and technology solutions

Role Description Do you enjoy helping people plan exciting getaways while providing exceptional customer support? We are growing our remote team and seeking motivated individuals to join us as Client Care Vacation Advisors. In this role, you'll work closely with clients to help coordinate vacation plans, provide personalized assistance, and ensure travelers feel informed and supported throughout the entire experience. This opportunity is ideal for individuals who enjoy relationship-building, organization, and delivering outstanding service in a flexible work-from-home environment. - Connect with clients to understand their vacation goals, preferences, and travel interests - Assist with exploring destinations, resorts, cruises, tours, and vacation packages - Provide information and recommendations tailored to individual traveler needs - Support the coordination of reservations, itineraries, and travel arrangements - Communicate confirmations, travel documents, schedules, and trip-related updates - Assist with vacation modifications, special requests, and service-related inquiries - Monitor upcoming travel plans and help ensure all arrangements are completed accurately - Maintain organized client profiles, records, and planning documentation - Utilize company-approved resources and supplier information to support vacation planning - Participate in training sessions, educational workshops, and professional development programs Qualifications - Strong verbal and written communication skills - Excellent customer service and relationship-building abilities - Strong organizational skills and attention to detail - Ability to manage multiple client requests efficiently - Comfortable working with online systems, digital platforms, and communication tools - Professional, positive, and solution-oriented approach - Self-motivated with the ability to work independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the US, UK, Mexico, Australia, Spain, or other regions Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and team support - Career advancement opportunities - Performance-based incentives and recognition - Travel-related discounts and exclusive industry perks - Supportive and collaborative virtual work environment - Access to continuing education and development resources

Role Description We are seeking personable, driven individuals to join our growing remote team as Client Relations Travel Consultants. In this role, you'll work directly with clients to understand their travel goals, provide personalized assistance, and help coordinate the details that bring their vacation plans together. This opportunity is ideal for individuals who enjoy building relationships, providing exceptional service, and working in a flexible remote environment where no two days are exactly the same. - Connect with clients to learn about their travel interests, preferences, and vacation objectives - Provide guidance and information on destinations, resorts, cruises, tours, and travel experiences - Assist with trip planning, reservations, and itinerary coordination - Communicate important travel details, confirmations, schedules, and updates - Support clients with changes, special requests, and travel-related questions - Research travel options and present recommendations tailored to individual needs - Review travel arrangements and documentation for accuracy - Maintain organized records and client profiles within company systems - Utilize approved resources and supplier tools to support planning activities - Participate in training sessions, educational programs, and team meetings Qualifications - Excellent communication and interpersonal skills - Strong customer service and relationship-building abilities - Effective organizational and time-management skills - Ability to manage multiple client requests with attention to detail - Comfortable using web-based applications and digital communication platforms - Positive, solution-oriented mindset - Self-motivated and capable of working independently - Reliable internet connection and basic computer proficiency - Must be at least 18 years of age - Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or other approved regions Who Usually Thrives in This Opportunity? - Enjoy helping people create meaningful travel memories - Build trust through professional and responsive communication - Stay organized while managing several projects at once - Adapt easily to changing client needs and travel requests - Take ownership of responsibilities and follow through consistently - Have an interest in travel, tourism, hospitality, customer relations, client services, or remote professional opportunities Benefits - 100% remote work opportunity - Flexible scheduling options - Comprehensive onboarding and training program - Ongoing mentorship and professional guidance - Opportunities for career advancement and personal growth - Performance-based incentives and recognition programs - Travel-related discounts and exclusive benefits - Supportive and collaborative virtual team environment - Access to ongoing learning and development resources

Role Description The Senior Care Advisor helps assess PACE eligibility by fostering relationships with prospective participants, their family members, and their caregivers. A trusted telephonic resource, the Senior Care Advisor helps guide seniors who may qualify for the PACE program through the enrollment process with WelbeHealth. - Collaborate with market leaders, members of the clinical team, and others to get seniors all the way to enrollment. - Assist prospective participants with the Medi-Cal application process. - Answer inbound and do follow-up calls, as well as make outbound calls to online leads. Essential Job Duties: - Display great patience, empathy, and show "courage to love" on every call; build strong relationships with prospective participants, caregivers, and independent outreach associates who may need assistance with participant enrollment. - Support inbound campaigns, answer questions, and find underlying needs of prospective participants, educating them about PACE services and benefits. - Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (not cold calls). - Effectively manage leads that require follow-up calls. - Maintain the highest level of service on all calls, both inbound and outbound. Qualifications - Associate's degree preferred; or two (2) years of relevant experience may be substituted in lieu of degree. - Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred. - Experience using CRM systems (Salesforce or other similar CRM system). - Medicare Advantage or PACE experience preferred. - Medi-Cal knowledge preferred. Benefits - Apply your sales expertise in new ways as we rapidly expand. - Work/life balance - 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days. - Medical Insurance Coverage (Medical, Dental, Vision). - Advancement opportunities - track record of hiring and promoting from within. - Additional benefits. - Compensation consists of base salary plus bonus. - WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. - Actual compensation will be determined based on experience and relevant qualifications. Compensation Offering $26.89-$35.50 USD