• Leverage your Toast Payroll product knowledge and project management skills to partner with restaurant owners during the Go-Live phase, and build out onboarding plans that will produce a high quality implementation and adoption experience. • The Onboarding Consultant is responsible for guiding customer through initial onboarding steps, including setting up client databases utilizing information from the previous payroll provider or data provided by the client • Create & lead an onboarding training plan for each customer on how to leverage the Toast product configured to their business and workflow • Manage several onboarding projects simultaneously, with a large book of business (60+ restaurants) in your backlog • Effectively collaborate with other Strategic Cuisines teams at Toast including but not limited to sales, onboarding, marketing, etc. • Ensure the customer’s transition to Toast Payroll goes smoothly and that you are available throughout the implementation to assist and guide the customer remotely • Assist and guide by providing post-live guidance, troubleshoot problems or follow-up training as needed by the customer • Assist in translation of customer-facing resources English to Mandarin as needed

• Assist with the campaigns and outreach for the New England CDOs

• Consulting and implementation of Identity & Access Management (IAM) on AWS infrastructure • Designing IAM solutions (One Identity Manager, Keycloak, or similar) • Access rights and recertification concepts • Cloud architecture (AWS) for stable, secure platforms • Cloud security concepts • DevOps / CI/CD in complex AWS environments • Troubleshooting in IAM, AWS, and CI/CD environments • Advising business units and coordinating cross-team implementation (ITSM)

• As an HCM Systems Consultant you will be the key point of contact for our clients, offering expert guidance on their Human Capital Management systems and technologies. • Collaborate with clients to understand their system needs, offer consultative support, and assist with configurations and enhancements to deliver a seamless client experience. • Build and maintain strong client relationships, acting as a trusted consultant, deeply understanding their HCM system related needs, and providing actionable solutions. • Partner with clients to assess their unique requirements and recommend the best HCM vendor that aligns with their organizational needs and goals. • Conduct consulting sessions independently and document with meeting minute summaries. • Lead the HCM vendor evaluation processes, including vendor demonstrations, feature comparisons, and consultation on contractual considerations. • Identify gaps in current HCM capabilities and recommend vendors or solutions that address these gaps effectively. • Collaborate with our clients’ and their chosen HCM vendor to facilitate and execute on a seamless data migration from legacy systems to the new HCM platform. • Design and configure the selected HCM system to align with the client’s HR processes and support their unique workforce management strategies. • Act as the primary point of contact for the client and vendor during post go-live for end-users, providing technical support and resolving issues. • Keep project plans up to date, including timelines, due-dates, and notes.