Vytwo Technologies Inc

• Build processes that support business operations • Produce a value stream showing demand and issues with delivery for each step of the Value Stream • Improve turnaround time at every step, even with upstream partners • Train others on defined processes

• Implement PHC Home Health optimization and enhancement tickets

• Leads workshops • Creates a conceptual architecture flow for identified epics • Works with Product Owner to break epics into user stories • Works on storyboards and reviews with Product Owner • Leads internal testing • Assists Product Owner with accepting user stories

• Provide Epic product function, design, build, and testing expertise and experience for assigned Epic module related to Epic Healthy Planet. • Collaborate with end users to design and build the Epic system in a timely and professional manner and make corrective configuration or enhancements. • Lead medium to large complexity Epic software upgrade initiatives or enhancements to workflows including the design, build, and test phases. • Participate in design and validation sessions and ensure appropriate documentation, follow-up and issue escalation occurs. • Provide technical and/or clinical consultation including application configuration. Review, analyze, and evaluate system needs to develop recommendations for customers. • Develop, support and maintain all required system design and build documents and other system documentation. • Perform daily monitoring of applications in production use. • Actively participate in all phases of the testing lifecycle and perform unit, system and integrated testing tasks and activities for Epic workflows. • Provide support of application incidents reported through the help desk, including 24/7 on call coverage as required. • Obtain and maintain in-depth knowledge of software functionality; acquire and utilize knowledge of operational workflows to be implemented. • Perform in-depth analysis of workflows, data collection, report details, and other technical issues associated with Epic software. • Work with trainers to develop and maintain application specific training curriculum and materials • Translate business requirements into functional specifications and manages changes to specifications prioritize, coordinate, and implement updates and requested changes to the system; review and test each new release; troubleshoot problems and questions from end users. • Adhere to organization standards for system configuration and change control. • Develop strong relationships with end user communities, customers and business partners. • Facilitate communication with stakeholders from initial requirements to final implementation. • Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate.

• Define and document test cases in Jira (testing tool) based on requirements • Execute test cases • Document results • Perform re-testing • Create and run SQL queries for aggregate analysis • Log defects • Research parallel testing mismatches of claim outcomes and document reasons for discrepancies (with legacy system results)

• Designing, developing, enhancing, and supporting healthcare systems built on the Cognizant Facets platform. • Working closely with Technical Analysts, business stakeholders, and infrastructure teams to deliver integrations, extensions, and cloud-based solutions in support of core healthcare operations. • Focusing on hands-on development of Facets extensions, integrations, and related components, while supporting deployments and operations within AWS environments. • Leveraging strong SQL skills and system knowledge to build reliable, scalable, and maintainable solutions. • Participating in the full software development lifecycle and assisting with production support and issue resolution.

• Facets configuration analysts with experience in product build and NetworX configuration

• Gather, document and organize requirements from CMS regulatory documentation • Support facilitation of client discovery sessions and work stream meetings (creating materials, back-up to PO) • Assist with creation and maintenance of workflows • Create deliverables • Assist PO with other program activities and deliverables such as: IRAADQ resolution / follow-up, writing features and user acceptance criteria

• Handling patient access queries using Epic software • Managing referrals and scheduling • Collaborating with healthcare team to improve access process

• Develop and maintain complex workflows using IBM Unica software. • Collaborates with business partners to design, build and code cross channel communications using campaign platforms such as Unica/IBM Campaign. • Serves as the technical lead on projects. Translates and conveys business solutions and strategies into system and database architecture. • Designs and builds strategies, processes and technology solutions that support business needs and align with industry best practices. • Ability to Create and Translate Complex SQL Queries to support ad-hoc business requests. • Identifies data solutions to support complex campaigns including: Snowflake, SQL Server, Oracle, Teradata, flat files and data warehouses. • Develops and maintains best practices and standard operating procedures for campaigns. • Serves as the primary liaison to technology partners for data requests, issue escalation and resolution. Troubleshooting technical issues and providing technical support to Business partners • Maintaining and updating the workflow automation environment to ensure optimization • Participating in quality assurance, software testing, and documentation efforts