Role Description As an Expansion SDR (XDR) at Connecteam, you’ll be at the heart of our growth efforts in the US market. This is not a cold outbound role — you’ll work exclusively with existing paying customers, uncovering opportunities to expand their use of Connecteam and ensuring they get maximum value from our platform. Your mission is to turn customer insights into meaningful conversations, and those conversations into high-quality demo bookings for our Account Managers. Key Responsibilities - Proactively engage with existing customers via calls, email, and social to identify upsell opportunities. - Prospect into a defined target audience, focusing on accounts with high expansion potential. - The employee is expected to perform 140+ calls and engage with 20–30 customers daily. - Book qualified demos for the Expansion Account Managers, ensuring smooth handoffs. - Manage all prospecting activity in our CRM, keeping records accurate and up to date. - Partner closely with the Account Management team to share feedback on lead quality, potential new lead sources, and industry/product insights. - Experiment with outreach strategies to different customer segments (by size, industry, or usage) to drive more opportunities. - Contribute ideas, insights, and energy to help shape our growing XDR team. Qualifications - 1–2 years of experience in a client-facing sales role (SDR experience is a plus, not required) – MUST! - Hunger for success, high energy, and an intelligent, positive, proactive attitude. - Strong technical aptitude and the willingness to dive deep into the product. - Strong verbal and written communication, with the ability to clearly explain value propositions and tailor messaging to different customer personas. - A self-starter who thrives in a fast-paced, target-driven startup environment. - Resilience and adaptability when faced with challenges or rejection. - Comfortable working the following hours: Monday-Friday : 11:00-19:00 (England time zone) MUST! Benefits - We build our people up. - Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties. - We make an impact on our customer’s business. - We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. - We get the job done. - Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers. - We have fun! - From weekly happy hours to holiday parties, we always enjoy each other’s company (and good food, of course). Connecteam is like one big, happy family! - Everyone is welcome. - Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives. - Together we will shape the future of work!

• Manage the BeNeLux territory and sell NORIT products, generating target levels of revenue, volume, margins, and days outstanding from customer base • Develop volume and revenue forecasts, sales plans and strategies for achieving desired results • Drive both current and future value for NORIT by building a shared understanding of the individual customer and overall portfolio profitability, focusing on where NORIT can differentiate itself at the interface with the customer • Effectively communicate and negotiate complex sales contracts with customers. Educate customers on new products and product enhancements; articulate and present product features and benefits. Collaborate with Application Specialists on these matters • Provide commercial support, coordinating activities with internal stakeholders and production sites for roughly 30% of work time • Identify new market opportunities across BeNeLux area as well as target builds; seek out competitive information. Establish and maintain processes that ensure accurate budget and forecast information for the business • Lead NORIT’s efforts to establish levels of excellence in indirect channel management/distribution management and customer service • Consistently use Salesforce.com as the main CRM tool, maintaining up-to-date Sales Funnel in which we utilize ComStrat, Balance of Power and ENS negotiations preparation documents.

Role Description Als Senior Sales Representative (m/w/d) haben Sie die Möglichkeit, sich in Ihrer täglichen Tätigkeit voll auf Ihre Stärken im Vertrieb zu konzentrieren. Wir bieten Ihnen ein leistungsorientiertes Umfeld mit einer attraktiven Bonusstruktur, die speziell von und für erfolgreiche Vermittler (m/w/d) als selbständige Handelsvertreter nach §84 HGB entworfen wurde. Wir liefern Ihnen durch Marketingkampagnen generierte Leads und bieten Ihnen bestmögliche Unterstützung bei allen administrativen Aufgaben. Als Vermögensverwaltung unter dem Dach der weltweit agierenden und langjährig erfolgreichen Fisher Investments Gruppe bieten wir unseren KundInnen eine herausragende Dienstleistung gepaart mit einem globalen Research, um ihre langfristigen finanziellen Ziele zu erreichen und die Investmentlandschaft zu verbessern. - Akquise von gehobenen Privat- und FirmenkundInnen und Begleitung dieser bis zum Vertragsabschluss - Vorstellung des Unternehmens, der Anlagestrategie und Arbeitsweise der Fisher Investments GmbH bei InteressentInnen vor Ort oder virtuell - Evaluierung der langfristigen finanziellen Ziele der KundInnen und Festlegung der Anlagestrategie - Vermittlung unserer Dienstleistung der Vermögensverwaltung Qualifications - Umfassende Vertriebserfahrung mit nachweisbaren Erfolgen - Exzellentes repräsentatives Auftreten und höchstes Maß an Professionalität - Ausgeprägte Ziel- und Ergebnisorientierung - Unternehmerisches Denken Benefits Die globale Fisher Organisation zeichnet sich dadurch aus, dass sie den KundInnen in den Mittelpunkt stellt, einen exzellenten Service bietet und einen persönlichen Anlageansatz verfolgt. Unsere KundInnen können sich darauf verlassen, dass wir mit einer transparenten Gebührenstruktur sowie anerkannten europäischen Depotbanken die besten Interessen unserer KundInnen verfolgen. Es sind die Menschen, die uns ausmachen.

• Role PurposeThe Director, Premier Account Executives leads and develops a high-performing team of Account Executives responsible for driving net-new revenue and expanding Mid-Market accounts across North America. • This role exists to translate Omilia's market vision into tangible pipeline and closed revenue within the premier segment — large enterprises in banking, healthcare, utilities, and insurance seeking to transform their customer experience through conversational AI. • The Director is accountable for the team's full-cycle sales performance, talent development, and the disciplined execution of Omilia's go-to-market strategy at the most strategic level of the business. • Revenue ownership & target delivery: Own and deliver the North American Premier segment annual recurring revenue target in full, with accountability spanning new logo acquisition, upsell, cross-sell, and renewal performance across the team's entire book of business. • Translate the annual target into quarterly and monthly sub-targets per AE, monitor attainment and pipeline coverage on a weekly cadence, and intervene decisively — through reallocation, deal support, or performance management — when trajectory deviates. • Provide the NA VP of Premier Sales with a clear, evidence-based view of where the team will land each quarter, never surprises. • Team architecture & talent strategy: Accountable for the overall composition, capability, and performance of the Premier AE team. • This includes defining the headcount model, leading end-to-end recruitment for open roles, structuring a rigorous onboarding programme that accelerates time-to-productivity, designing a coaching and development framework that raises the floor and ceiling of the entire team, and managing underperformance decisively and fairly. • Maintain a healthy internal succession pipeline so that no single departure creates a capability gap. • Go-to-market strategy & territory governance: Define, own, and continuously refine the Premier segment go-to-market approach for North America. • This includes account segmentation and tiering within Omilia's ICP (Mid-Market companies in banking, healthcare, utilities, and insurance), territory allocation across AEs, prioritisation of verticals and sub-segments by probability and deal size, and alignment of outbound coverage with Marketing's demand generation motion. • Review and update the territory model each quarter in response to market data, competitive shifts, and pipeline performance. • Executive deal sponsorship & commercial leadership: Act as the senior Omilia executive sponsor on all strategic new logo pursuits, major expansion plays, and at-risk renewals within the Premier segment. • Own the relationship with economic buyers and C-suite stakeholders in the most complex and highest-value opportunities.