• Role PurposeThe Director, Premier Account Executives leads and develops a high-performing team of Account Executives responsible for driving net-new revenue and expanding Mid-Market accounts across North America. • This role exists to translate Omilia's market vision into tangible pipeline and closed revenue within the premier segment — large enterprises in banking, healthcare, utilities, and insurance seeking to transform their customer experience through conversational AI. • The Director is accountable for the team's full-cycle sales performance, talent development, and the disciplined execution of Omilia's go-to-market strategy at the most strategic level of the business. • Revenue ownership & target delivery: Own and deliver the North American Premier segment annual recurring revenue target in full, with accountability spanning new logo acquisition, upsell, cross-sell, and renewal performance across the team's entire book of business. • Translate the annual target into quarterly and monthly sub-targets per AE, monitor attainment and pipeline coverage on a weekly cadence, and intervene decisively — through reallocation, deal support, or performance management — when trajectory deviates. • Provide the NA VP of Premier Sales with a clear, evidence-based view of where the team will land each quarter, never surprises. • Team architecture & talent strategy: Accountable for the overall composition, capability, and performance of the Premier AE team. • This includes defining the headcount model, leading end-to-end recruitment for open roles, structuring a rigorous onboarding programme that accelerates time-to-productivity, designing a coaching and development framework that raises the floor and ceiling of the entire team, and managing underperformance decisively and fairly. • Maintain a healthy internal succession pipeline so that no single departure creates a capability gap. • Go-to-market strategy & territory governance: Define, own, and continuously refine the Premier segment go-to-market approach for North America. • This includes account segmentation and tiering within Omilia's ICP (Mid-Market companies in banking, healthcare, utilities, and insurance), territory allocation across AEs, prioritisation of verticals and sub-segments by probability and deal size, and alignment of outbound coverage with Marketing's demand generation motion. • Review and update the territory model each quarter in response to market data, competitive shifts, and pipeline performance. • Executive deal sponsorship & commercial leadership: Act as the senior Omilia executive sponsor on all strategic new logo pursuits, major expansion plays, and at-risk renewals within the Premier segment. • Own the relationship with economic buyers and C-suite stakeholders in the most complex and highest-value opportunities.

• Own and deliver annual ad revenue targets and sales pipeline. • Define and execute the ad sales strategy aligned with business goals. • Build and manage senior relationships with agencies, brands, and strategic partners. • Drive large-value negotiations and close complex, strategic deals. • Collaborate with Product, Marketing, and Ad Ops to strengthen go-to-market execution. • Represent the company at key industry forums and client events. • Set up meetings and have strategic discussions with marketing leaders. • Prepare for meetings by researching each company, their current marketing strategy, and their unique challenges.

• Provide telephone support for e-commerce and insurance clients. • Identify customer needs and provide optimal or alternative product solutions to meet those needs. • Educate potential clients on their insurance options, provide quotes, and close sales. • Responsible for in-depth knowledge of products and services offered, learning about products, and staying up to date on new product or policy changes. • Accurately enter pertinent customer data and make changes to existing policies. • Able to close a sale by addressing customer concerns, demonstrating empathy, and consistently moving the customer towards commitment. • Familiarity with AI tools like ChatGPT and similar technologies can help enhance productivity and support innovative problem-solving in daily tasks.

Role Description "We see potential before we see a pipeline." What counts at glueckkanja isn't how well you know someone, it's how well you can get people excited about the right thing. As Sales Executive – New Business, you are the starting point for every new customer relationship in Finland. You identify the right contacts, reach out proactively, and lay the foundation for a strong sales pipeline. Ready to help build something new in the Finnish market? Then start with us as Sales Executive - New Business. - Your #1 priority: own the full new business cycle. - Identify, reach, and qualify IT decision-makers at mid-market and enterprise companies in Finland. - Run structured outbound campaigns via social, email, and phone, converting cold contacts into warm conversations. - Drive opportunities from first contact through to closed deal. - Work hand in hand with our technical and Account Management teams to ensure a smooth handover and a strong start to the relationship. - Proactively build your professional network in the Finnish IT community. - Select and attend relevant IT events and conferences with a clear focus on generating leads and new contacts. - Build and maintain the relationship with the local Microsoft organization and become our go-to partner contact. - Support local brand awareness initiatives in collaboration with our central team. Qualifications - Professional experience of B2B outbound sales in IT services, cloud, or cybersecurity. - Experience engaging senior IT buyers (CIO, CISO, CTO) and managing complex sales cycles. - Solid knowledge of the Microsoft ecosystem (M365, Azure, Security). - Native or near-native Finnish. - English at C1 level or above for all internal collaboration and reporting. - Quickly become proficient with CRM systems and document your work diligently. Benefits - Remote-first — 100% home office, wherever you are in Finland. - Modern home office equipment — hardware of your choice, ready to perform. - Individual development — Microsoft certifications and training tailored to your role and ambitions. - Real impact from day one — ownership, short decision paths, and room to shape your work. - A strong team behind you — deep technical expertise and a collaborative culture across the whole company. - Company events worth showing up for — including our annual glueckkanja Bootcamp, where the whole company comes together at great locations.