The experience innovation company.
Journey Optimizer Engineer
Location
Canada
Posted
23 hours ago
Salary
$100K - $150K / year
Seniority
Senior
Job Description
Journey Optimizer Engineer
Valtech
• The Adobe Journey Optimizer (AJO) Engineer is part of the Experience and Commerce team and plays a key role in designing, building, and optimizing customer engagement solutions powered by Adobe Experience Cloud technologies. • This role sits at the intersection of marketing technology, customer data, and software implementation. • Working closely with strategists, marketers, architects, data teams, and clients, the AJO Developer is responsible for translating customer engagement requirements into scalable, data-driven journeys and campaigns within Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO). • The ideal candidate combines strong marketing automation expertise with a solid technical foundation in customer data platforms, data modeling, segmentation, personalization, and journey orchestration. • They understand how customer data flows across systems and can efficiently configure, troubleshoot, and optimize end-to-end customer experiences across multiple channels. • While the role operates within a collaborative team environment, it also requires autonomy, attention to detail, and a proactive mindset to drive successful implementations and deliver outstanding client outcomes.
Job Requirements
- 3+ years of experience in Marketing Automation, CRM technology, or Customer Engagement Platforms.
- 2+ years of hands-on experience with Adobe Journey Optimizer (AJO).
- Experience with Adobe Experience Platform (AEP) and/or Adobe Real-Time CDP.
- Strong understanding of customer journey orchestration and lifecycle marketing concepts.
- Experience designing and configuring audience segmentation and activation workflows.
- Knowledge of Experience Data Model (XDM), identity management, customer profiles, and data ingestion processes.
- Experience developing email templates and marketing communications using HTML and CSS.
- Strong SQL skills for data validation, troubleshooting, and audience analysis.
- Understanding of customer data architecture and end-to-end data flows supporting marketing activation.
- Experience working in Agile delivery environments.
- Strong problem-solving, troubleshooting, and communication skills.
- Professional proficiency in English.
Benefits
- A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage.
- Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program.
- A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech.
- A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.
- Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year.
- Personal Technology Reimbursement – $30/month for every employee-offered on day 1.
- We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.
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