Requisition Number: 2367905 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Enterprise Digital Product Office (EDPO) at Optum is a centralized organization focused on accelerating digital transformation across the enterprise. The team partners across business, technology, and operations to design, build, and scale product-centric solutions that improve customer experiences, optimize operational workflows, and deliver measurable business outcomes. The team drives consistency in product strategy, agile delivery, and design practices, enabling teams to operate with greater speed, clarity, and impact. By aligning cross-functional stakeholders and leveraging modern technologies-including cloud platforms, data, and AI-the organization supports the development of scalable, user-centered solutions that help advance Optum's mission to build a more effective and equitable health care system. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: Personalization, Decisioning & Offer Management: - Lead product strategy for personalization, next-best-action, targeting, and offer orchestration capabilities across enterprise digital channels - Drive the transition from campaign-based engagement to real-time, event-driven personalization and decisioning - Enable dynamic selection of content, offers, and channels based on customer context, behavior, and engagement signals - Partner with Technology and Architecture teams to integrate AEP, AJO, RT-CDP, Adobe Target, offer management, and related platforms into a unified personalization ecosystem - Develop enterprise decisioning frameworks leveraging unified profiles, behavioral data, AI models, and real-time triggers - Align offer, messaging, and content orchestration strategies across web, mobile, email, SMS, and outbound channels Experimentation & Optimization: - Lead testing and optimization strategies across personalization and offer experiences using experimentation, analytics, and performance insights - Drive continuous optimization of targeting, engagement, conversion, and customer experience outcomes through data-driven decisioning - Define KPIs and success metrics for personalization, offers, and engagement performance Product Strategy & Innovation: - Translate business priorities into scalable personalization and engagement capabilities that drive growth, retention, and operational efficiency - Incorporate AI-driven personalization, experimentation, and decisioning capabilities into product strategy and roadmap planning - Lead AI enablement and transformation initiatives across customer engagement and marketing workflows - Develop business cases, investment strategies, and roadmap priorities for enterprise personalization initiatives - Establish governance, operational standards, compliance readiness, and platform reliability practices Product Execution & Delivery: - Lead delivery of enterprise next-best-action and personalization initiatives from discovery through implementation and optimization - Partner with Technology teams to define business requirements, architecture, data integration, orchestration, and AI-enabled solutions - Ensure seamless integration across Adobe Experience Cloud and third-party personalization platforms - Enable personalized omnichannel experiences through segmentation, targeting, and event-triggered engagement - Partner cross-functionally with Technology, Operations, Marketing, and Analytics teams to deliver customer-centric experiences and measurable business outcomes - Deliver executive insights and recommendations on platform performance, engagement, and personalization effectiveness People Leadership: - Lead, coach, and develop high-performing product and cross-functional teams - Strengthen organizational capabilities in product management, Agile delivery, customer experience, and data-driven decision making - Foster a culture of innovation, experimentation, accountability, and continuous improvement You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 8+ years of experience in digital product management, MarTech, personalization, customer engagement, or related enterprise digital capabilities - 4+ years of experience leading product teams and cross-functional initiatives within complex enterprise environments - 4+ years proven experience delivering enterprise-scale personalization, decisioning, MarTech, and customer engagement platform initiatives - Solid expertise in segmentation, experimentation, identity management, targeting, or advertising platforms - Experience defining product strategy, managing enterprise roadmaps, and delivering measurable business outcomes using Agile methodologies - Demonstrated success partnering with stakeholders across business, marketing, technology, operations, analytics, and customer experience organizations - Demonstrated ability to translate complex business needs into scalable technology and operational solutions - Legally authorized to work in the US without any restrictions. Proof will be required Preferred Qualifications: - Experience with Adobe Experience Cloud technologies including Adobe Target, AJO, RT-CDP, AEP, and offer management capabilities - Experience with personalization and decisioning platforms such as Braze, Pega, Salesforce Marketing Cloud, or similar technologies - Knowledge of healthcare privacy, compliance, regulatory, and governance requirements - Experience implementing AI/ML-enabled personalization, predictive decisioning, and content generation capabilities - Experience building composable MarTech ecosystems and modern digital engagement architectures - Experience with consent management, customer data platforms, and journey orchestration - Solid analytical, communication, stakeholder management, & executive presentation skills *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $134,600 to $230,800 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #UHCPJ

Role Description Lead the Client Experience from Day One at 360 Behavioral Health, where we're dedicated to helping children and families access life-changing care. We're looking for an experienced Director of Client Access to lead our Care Navigation, Intake, and Authorizations teams while creating a seamless, compassionate experience from the first inquiry through service initiation. If you're a strategic healthcare leader who enjoys improving processes, developing teams, and driving operational excellence, we'd love to meet you! Qualifications - Bachelor's degree in Healthcare Administration, Business Administration, Human Services, or a related field (or equivalent experience). - 5+ years of healthcare operations, client access, intake, authorizations, or revenue cycle experience. - 3+ years of leadership experience. - Experience with insurance eligibility, authorizations, and healthcare documentation. - Strong leadership, communication, and problem-solving skills. Requirements - Lead the Care Navigation, Intake, and Authorizations teams. - Improve the client journey from referral to service start. - Monitor key performance metrics and drive operational improvements. - Partner with Clinical Operations, Revenue Cycle, and Payor Relations. - Develop scalable workflows that support organizational growth. - Coach, mentor, and develop high-performing leaders. - Ensure compliance with payer requirements and organizational policies. - Resolve escalated client access and authorization issues. Benefits - Competitive compensation: $95,000K-$105,000K/year - 7 Paid Holidays - Paid Time Off/Sick Time - Career development and advancement opportunities - Fun and supportive company culture - Expansive Health, Vision, and Dental plans for full-time partners - 401(K) retirement savings program - Mileage and phone reimbursement - And so much more! Company Description Join a team that's passionate about improving access to care and supporting families when they need it most. If you're ready to lead with purpose and create meaningful change, apply today!

• Lead the company's biggest new product launches and growth projects. • Turn big ideas and leadership goals into clear, step-by-step plans. • Work closely with teams across the company, including teams in Tel Aviv, to make sure everyone is ready for new launches. • Help leaders make smart decisions by pointing out risks and choices. • Fix problems and remove roadblocks to keep projects moving forward. • Create simple guides and rules so the company can launch new products smoothly every time. • Use AI tools to work faster, save time, and help the team make better decisions. • Provide executive leadership with clear, actionable reports to facilitate precise decision-making.

Role Description Your future role at a glance: - Location: Remote with travel - Department: Quality - Schedule: Full-time - Salary: $105,830.21 - $147,521.09 per year How you'll make an impact in this role: - Lead evidence-based practice (EBP) initiatives by designing, implementing, and evaluating clinical programs focused on hypertension and medication management, ensuring sustainable adoption across the organization. - Partner with clinical, operational, and national leaders to drive strategic alignment, facilitate implementation, and support decision-making that advances quality patient care. - Oversee program performance and continuous improvement by leveraging data analytics, measuring outcomes, tracking progress, and implementing corrective actions to achieve long-term success. - Manage program operations and resources by directing project lifecycles, coordinating cross-functional teams, overseeing budgets, and ensuring successful execution of strategic initiatives. Qualifications - Licensure / Certification / Registration: None Required. - Education: - High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR - Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management. Requirements - Background in Pharmacy or Nursing highly preferred. - Proven track record in leading large-scale clinical implementations. - Exceptional relationship-building skills to navigate national and local stakeholder landscapes. - Mastery of project management tools and budgetary oversight. Benefits - Paid time off (PTO) - Various health insurance options & wellness plans - Retirement benefits including employer match plans - Long-term & short-term disability - Employee assistance programs (EAP) - Parental leave & adoption assistance - Tuition reimbursement - Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer.